Perception of Service Quality - Articles - Scientific Research Publishing

RETRACTED: Perceived Quality of Service for International Students at Tongren City, China (Articles)

Jun Luo, Sarana Photchanachan

Open Journal of Business and Management Vol.10 No.1，January 14, 2022

DOI: 10.4236/ojbm.2022.101013 285 Downloads 832 Views Citations
A Practical Model to Measure E-Service Quality and E-Customer Satisfaction of Crypto Wallets (Articles)

Pegah Nikzat, Saeid Hosseinzade

Open Journal of Business and Management Vol.13 No.3，May 14, 2025

DOI: 10.4236/ojbm.2025.133085 2 Downloads 27 Views Citations
Particle Swarm Optimization Based Approach for Resource Allocation and Scheduling in OFDMA Systems (Articles)

Chilukuri Kalyana Chakravarthy, Prasad Reddy

Int'l J. of Communications, Network and System Sciences Vol.3 No.5，May 31, 2010

DOI: 10.4236/ijcns.2010.35062 6,276 Downloads 12,019 Views Citations
Quality of Service (QoS) Provisions in Wireless Sensor Networks and Related Challenges (Articles)

Bhaskar Bhuyan, Hiren Kumar Deva Sarma, Nityananda Sarma, Avijit Kar, Rajib Mall

Wireless Sensor Network Vol.2 No.11，November 22, 2010

DOI: 10.4236/wsn.2010.211104 12,433 Downloads 25,245 Views Citations
Validating Customer Loyalty Model Using Structural Equation Modelling in a Kenyan Hospital (Articles)

Mahuro G. Mbuthia, Egondi Thaddaeus

Open Access Library Journal Vol.2 No.4，April 1, 2015

DOI: 10.4236/oalib.1101213 1,520 Downloads 3,905 Views Citations
Impact of DBTMA (Dual Busy-Tone Multiple Access) on AODV (Ad-Hoc on Demand Vector) Routing Protocol (Articles)

S. V. Vanitha, G. Mohankumar

Circuits and Systems Vol.7 No.11，September 8, 2016

DOI: 10.4236/cs.2016.711305 1,823 Downloads 4,746 Views Citations
Measuring Customer Feedback, Response and Satisfaction (Articles)

Rebecca Milner, Adrian Furnham

Psychology Vol.8 No.3，February 14, 2017

DOI: 10.4236/psych.2017.83021 4,307 Downloads 18,480 Views Citations
Higher Education Quality and Student Satisfaction Nexus: Evidence from Zambia (Articles)

Bruce Mwiya, Justice Bwalya, Beenzu Siachinji, Shem Sikombe, Hillary Chanda, Moffat Chawala

Creative Education Vol.8 No.7，June 8, 2017

DOI: 10.4236/ce.2017.87076 4,258 Downloads 11,695 Views Citations
Research on a Relationship between Patient Satisfaction and Medical Services in State Health Organizations (Articles)

Alisardar Mammadov, Rahim Gasanov

American Journal of Industrial and Business Management Vol.7 No.11，November 30, 2017

DOI: 10.4236/ajibm.2017.711089 1,496 Downloads 5,641 Views Citations
A Comparison of Service Quality Dimensions in the Mobile Service Market: Evidence from Emerging Markets (Articles)

Mamoun Akroush, Ghazi Samawi, Majdy Zuriekat, Metri Mdanat, Israa Affara, Shuhd Dawood

Theoretical Economics Letters Vol.9 No.2，February 25, 2019

DOI: 10.4236/tel.2019.92021 1,333 Downloads 4,861 Views Citations
This article belongs to the Special Issue on Consumer Behavior Research
Measuring E-Service Quality and Customer Satisfaction with Internet Banking in India (Articles)

Sindhu Singh

Theoretical Economics Letters Vol.9 No.2，February 25, 2019

DOI: 10.4236/tel.2019.92023 4,658 Downloads 18,265 Views Citations
This article belongs to the Special Issue on Consumer Behavior Research
Service Quality of Mobile Banking Services in ICICI Bank Limited (Articles)

R. Ayswarya, D. Sarala, P. Muralidharan, M. Ilankadhir

Journal of Service Science and Management Vol.12 No.5，August 19, 2019

DOI: 10.4236/jssm.2019.125045 2,257 Downloads 5,821 Views Citations
Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences (Articles)

Wan Peng, Mu Zhang

Journal of Service Science and Management Vol.13 No.3，June 16, 2020

DOI: 10.4236/jssm.2020.133035 3,116 Downloads 5,155 Views Citations
This article belongs to the Special Issue on Smart Service, Business and Information System
The Effect of the Quality of Services for Sports Facilities on the Intention to Use: Applying to Sports Facilities in the Arab Academy for Science, Technology and Maritime Transport—Egypt—Alexandria (Articles)

Sameh Khamis Mahmoud Ibrahim, Alaa El Din Al Gharbawi, Eman Abdel Salam

Open Access Library Journal Vol.7 No.11，November 18, 2020

DOI: 10.4236/oalib.1106887 414 Downloads 2,447 Views Citations
The Impact of Knowledge Management on Service Quality: The Mediating Role of Organization Learning (Applied Study: Alexandria Water Company) (Articles)

Mohamed Ahmed Aly Saied, Mohammed Wahba, Alaa Abdel-Wahed Abdel-Bary, Abdel-Nasser Ghanem

Open Access Library Journal Vol.8 No.7，July 29, 2021

DOI: 10.4236/oalib.1107683 346 Downloads 1,904 Views Citations
Higher Education Service Quality for International Students: A Literature Review (Articles)

Jun Luo, Sarana Photchanachan

American Journal of Industrial and Business Management Vol.12 No.1，January 13, 2022

DOI: 10.4236/ajibm.2022.121001 556 Downloads 2,477 Views Citations
Research on Measures to Improve the Service Quality and Cultural Construction of University Canteens (Articles)

Jialei Mao, Yanfei Shen, Li Wei, Xiaolan Mao, Junxue Li

Open Access Library Journal Vol.9 No.2，February 16, 2022

DOI: 10.4236/oalib.1108401 151 Downloads 1,814 Views Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited (Articles)

Emmanuel Sena Gohoho, Michael Kwasi Dzikunu, Amewu Attah, Alfred Ofori-Abebrese

Open Journal of Social Sciences Vol.10 No.6，June 16, 2022

DOI: 10.4236/jss.2022.106002 298 Downloads 1,790 Views Citations
Service Quality and Student’s Satisfaction in Higher Education Institution (Articles)

Cherry Dugenio-Nadela, Dino M. Cañeda, Shiela L. Tirol, James H. Samillano, Daisy Joan M. Pantuan, Jessa C. Piañar, Ariel O. Tinapay, Honey Mae S. Casas, Raymund A. Cometa, Shane O. Conson, Marisse V. Urot, Joel M. Ancot, Rowell L. Nadela, Irish Dugenio-Terol, Anthony M. Baluyot, Kerr Pevida, Jess Ian Olivar, Edgar Decena

Journal of Human Resource and Sustainability Studies Vol.11 No.4，December 21, 2023

DOI: 10.4236/jhrss.2023.114049 457 Downloads 4,583 Views Citations
Study of Patient Satisfaction in the Outpatient Department in a Private Clinic (Articles)

Julls Celestin Apouakone, Euloge Mfopou Yiagnigni, Rao Divya, N. Shalini, H. K. Mamatha

Journal of Service Science and Management Vol.18 No.2，April 21, 2025

DOI: 10.4236/jssm.2025.182011 24 Downloads 203 Views Citations

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