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Journal of Service Science and Management
Submission
Journal of Service Science and Management
ISSN Print:
1940-9893
ISSN Online:
1940-9907
www.scirp.org/journal/jssm
E-mail:
jssm@scirp.org
Google-based Impact Factor:
1.94
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Framework to Integrate Knowledge Management with Total Quality Management to Enhance Construction Project Delivery
()
Christina Bukari
Journal of Service Science and Management
Vol.19 No.3
, June 30, 2026
DOI:
10.4236/jssm.2026.193017
24
Downloads
116
Views
Citations
This article belongs to the Special Issue on
The Public Interest (or “
General
Interest
” in French): Issues and Challenges in Performing the Concept from a Public Management Perspective
()
Léon Bertrand Ngouo
Journal of Service Science and Management
Vol.19 No.3
, June 26, 2026
DOI:
10.4236/jssm.2026.193016
10
Downloads
81
Views
Citations
This article belongs to the Special Issue on
Information Disclosure and Smart Financing: A Quasi-Natural Experiment from China’s New Securities Law
()
Qi Ouyang
,
Jiongyu Tang
,
Chuhan Peng
,
Nuoyu Wan
Journal of Service Science and Management
Vol.19 No.3
, June 12, 2026
DOI:
10.4236/jssm.2026.193015
14
Downloads
104
Views
Citations
This article belongs to the Special Issue on
Urban Economics and Management
The Mediating Role of Internal Service Quality between Total Quality Management (TQM) Practices and Health Industry Performance in UAE
()
Ayeda Mattar Al Hosani
,
Kesavan A/L Nallaluthan
,
Kamarul Bahari Bin Yaakub
Journal of Service Science and Management
Vol.19 No.3
, June 4, 2026
DOI:
10.4236/jssm.2026.193014
32
Downloads
153
Views
Citations
This article belongs to the Special Issue on
Generative Artificial Intelligence Use and Adoption in African Higher Education among Students and Lecturers: A Systematic Review and Meta-Analysis
()
Andrew Silungwe
,
Webrod Mufwambi
,
Shafiq Mohamed
,
Martha Mwaba
,
Victor Daka
,
Steward Mudenda
Journal of Service Science and Management
Vol.19 No.3
, June 2, 2026
DOI:
10.4236/jssm.2026.193013
29
Downloads
324
Views
Citations
This article belongs to the Special Issue on
Navigating Troubled Waters: A Public Administration Analysis of Governance Challenges in River Transportation Services in the Gambia
()
Sulayman Ceesay
,
Matar Ceesay
,
Sheriff Ceesay
Journal of Service Science and Management
Vol.19 No.3
, May 21, 2026
DOI:
10.4236/jssm.2026.193012
32
Downloads
264
Views
Citations
This article belongs to the Special Issue on
A Study on Consumer Preferences for Electric Vehicle Charging and Battery Swapping Based on User-Generated Content Analysis
()
Yaoxuan Li
,
Ming Lu
,
Juntong Lu
,
Zhuoran Li
,
Ying Li
Journal of Service Science and Management
Vol.19 No.2
, April 30, 2026
DOI:
10.4236/jssm.2026.192011
36
Downloads
311
Views
Citations
This article belongs to the Special Issue on
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