Perception of Service Quality - Articles - Scientific Research Publishing

Statistical Multiplexing of Homogeneous Streams results in Linear Bandwidth Gains (Articles)

Bushra Anjum

Journal of Software Engineering and Applications Vol.5 No.12B，January 17, 2013

DOI: 10.4236/jsea.2012.512B001 4,045 Downloads 5,757 Views Citations
Radio Link Parameters Based QoE Measurement of Voice Service in GSM Network (Articles)

Wenzhi Li, Jing Wang, Zesong Fei, Yuqiao Ren, Xiao Yang, Xiaoqi Wang

Communications and Network Vol.5 No.3C，October 4, 2013

DOI: 10.4236/cn.2013.53B2083 3,980 Downloads 6,044 Views Citations
Network-Load Aware Adaptive Channel Access Control for WLAN (Articles)

Xiaoyan Wu, Qinghe Du, Pinyi Ren

Communications and Network Vol.5 No.3C，October 4, 2013

DOI: 10.4236/cn.2013.53B2085 2,971 Downloads 4,682 Views Citations
A New Delay-Constrained Multicast Routing Algorithm Based on Shared Edges (Articles)

Chunde Yang, Xin Zhao

Communications and Network Vol.6 No.1，February 13, 2014

DOI: 10.4236/cn.2014.61006 3,065 Downloads 4,898 Views Citations
Implementation of Machine-to-Machine Solutions to Improve Quality of Service for Electrical Energy Distribution Networks in Colombia (Articles)

Hermes Eslava, Luis Alejandro Rojas, Ramón Pereira

Journal of Power and Energy Engineering Vol.2 No.4，April 21, 2014

DOI: 10.4236/jpee.2014.24051 7,167 Downloads 8,293 Views Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes (Articles)

Anne-Maarit Majanoja, Erkki Tervala, Linnéa Linko, Ville Leppänen

Journal of Service Science and Management Vol.7 No.6，December 5, 2014

DOI: 10.4236/jssm.2014.76037 3,555 Downloads 5,267 Views Citations
Enhancement in QoS for Hybrid Networks Using IEEE 802.11e HCCA with Extended AODV Routing Protocol (Articles)

Shalini Singh, Rajeev Tripathi

Int'l J. of Communications, Network and System Sciences Vol.8 No.6，June 30, 2015

DOI: 10.4236/ijcns.2015.86024 3,689 Downloads 4,580 Views Citations
A Decision Method for Improving Tourism Industry Service Quality under Budget Constraints (Articles)

Xiaojun Chen, Qingliang Meng, Ling Zhang

Journal of Service Science and Management Vol.8 No.5，October 29, 2015

DOI: 10.4236/jssm.2015.85079 3,892 Downloads 5,633 Views Citations
Research on the Market Access of Cold Chain Logistics Service Quality Safety for Agricultural Products (Articles)

Xin’gang Weng, Jiuyi An, Yangyang Hu

Journal of Service Science and Management Vol.8 No.6，November 19, 2015

DOI: 10.4236/jssm.2015.86080 3,522 Downloads 4,655 Views Citations
Sociodemographic Predictors of Health-Related Quality of Life and Healthcare Service Utilisation among Young Refugees in South Australia (Articles)

Tahereh Ziaian, Helena de Anstiss, Georgia Antoniou, Teresa Puvimanasinghe, Peter Baghurst

Open Journal of Psychiatry Vol.6 No.1，December 25, 2015

DOI: 10.4236/ojpsych.2016.61002 4,302 Downloads 5,520 Views Citations
Performance Comparison of a QoS Aware Routing Protocol for Wireless Sensor Networks (Articles)

Bhaskar Bhuyan, Nityananda Sarma

Communications and Network Vol.8 No.1，February 29, 2016

DOI: 10.4236/cn.2016.81006 3,453 Downloads 5,484 Views Citations
Service Quality Experience and Customers’ Behavioural Intentions in Active Sport Tourism (Articles)

Anna Romiti, Daria Sarti

Modern Economy Vol.7 No.12，November 1, 2016

DOI: 10.4236/me.2016.712127 3,828 Downloads 9,323 Views Citations
This article belongs to the Special Issue on Marketing
Study on the Improvement of Fresh Electricity Suppliers Cold Chain Logistics Service Quality (Articles)

Yanhong Liu

Journal of Service Science and Management Vol.9 No.6，December 2, 2016

DOI: 10.4236/jssm.2016.96050 4,618 Downloads 8,110 Views Citations
A Study of Tourist Loyalty Driving Factors from Employee Satisfaction Perspective (Articles)

Ronglin Xu, Jianqiong Wang

American Journal of Industrial and Business Management Vol.6 No.12，December 23, 2016

DOI: 10.4236/ajibm.2016.612105 2,253 Downloads 6,141 Views Citations
After-Sales Service and Customer Satisfaction in the Automobile Industry in an Emerging Economy (Articles)

Charles Adusei, Isaac Tweneboah-Koduah

Open Access Library Journal Vol.6 No.1，January 25, 2019

DOI: 10.4236/oalib.1105167 2,163 Downloads 19,310 Views Citations
An Overview of Citizen Satisfaction with Public Service: Based on the Model of Expectancy Disconfirmation (Articles)

Rashmi Chatterjee, Rathny Suy

Open Journal of Social Sciences Vol.7 No.4，April 19, 2019

DOI: 10.4236/jss.2019.74019 2,788 Downloads 11,825 Views Citations
The Impact of Lean Six Sigma Practices on Physiotherapy Services Quality at UNRWA Healthcare Centers, Gaza Strip, Palestine (Articles)

Nabila Mohamed Abu Sharikh, Majed Mohamed El Farra, Samer Abuzerr, Khalil Madi

Journal of Biosciences and Medicines Vol.7 No.12，December 4, 2019

DOI: 10.4236/jbm.2019.712008 622 Downloads 2,444 Views Citations
Effect of Service Quality and Brand Image on Repurchase Intention through Word of Mouth at Budget Hotels Airy Rooms (Articles)

Heri Prabowo, Widji Astuti, Harianto Respati

Open Journal of Business and Management Vol.8 No.1，December 23, 2019

DOI: 10.4236/ojbm.2020.81012 4,519 Downloads 8,699 Views Citations
This article belongs to the Special Issue on Consumer Behavior, Business and Marketing
Analysis of the Problems, Causes and Countermeasures in the Brand Construction of the Postgraduate Entrance Examination Institutions (Articles)

Yuanle Cheng, Hai Hu

Open Journal of Business and Management Vol.8 No.2，January 16, 2020

DOI: 10.4236/ojbm.2020.82025 1,329 Downloads 2,372 Views Citations
Standardization of Business Processes in the Transportation Sector (Articles)

Drachuk Yurii, Trushkina Nataliia, Serhieieva Olena, Snitko Yelyzaveta, Belyaeva Ganna

Open Journal of Business and Management Vol.9 No.5，September 14, 2021

DOI: 10.4236/ojbm.2021.95125 531 Downloads 2,690 Views Citations

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