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Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry
(Articles)
Andrea Bonaccorsi
,
Gionata Carmignani
,
Francesco Zammori
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44048
18,491
Downloads
36,502
Views
Citations
How Does Value Creation Manifest Itself in the Nexus of Sport and Business? A Systematic Literature Review
(Articles)
Harri Jalonen
,
Sasu Tuominen
,
Arto Ryömä
,
Jaakko Haltia
,
Juho Nenonen
,
Anna Kuikka
Open Journal of Business and Management
Vol.6 No.1
,January 24, 2018
DOI:
10.4236/ojbm.2018.61008
1,331
Downloads
3,875
Views
Citations
The Study of Position Performance Appraisal Based on Total Relationship Flow Management Theorems
(Articles)
Ganggang Yin
Journal of Human Resource and Sustainability Studies
Vol.4 No.2
,June 28, 2016
DOI:
10.4236/jhrss.2016.42013
2,000
Downloads
3,367
Views
Citations
New Insights into Organization Structure and Business Process: An Integrative Point of View
(Articles)
Sijia Wang
,
Xiaoyong Zhou
Open Journal of Business and Management
Vol.7 No.4
,October 17, 2019
DOI:
10.4236/ojbm.2019.74134
1,763
Downloads
6,853
Views
Citations
Relationship between School Autonomy and Students’ Academic Achievement in Government Secondary Schools in East Hararghe Zone, Oromia Regional State, Ethiopia
(Articles)
Shimelis Sahilu
,
Ziyn Engdasew
,
Garkebo Basha
,
Feyera Dinsa
Creative Education
Vol.12 No.10
,October 29, 2021
DOI:
10.4236/ce.2021.1210183
393
Downloads
1,940
Views
Citations
This article belongs to the Special Issue on
Educational Administration, Policy and Leadership
Design and Implementation of a CRM System Based on Email Services
(Articles)
Mingyuan Zhu
Journal of Computer and Communications
Vol.13 No.2
,February 11, 2025
DOI:
10.4236/jcc.2025.132001
48
Downloads
316
Views
Citations
Effective Strategies Used by Trinidad and Tobago Financial Institution Leaders to Attract and Retain SMEs
(Articles)
Billy Brian Seaman
,
Kim Critchlow
Open Journal of Business and Management
Vol.13 No.3
,May 14, 2025
DOI:
10.4236/ojbm.2025.133094
7
Downloads
37
Views
Citations
Economic Benefit Estimating of Polydimensional Efficiency Measurement Model Implementation
(Articles)
Andrey Aleksandrovich Shishkin
,
Olga Andreevna Tyugai
Open Journal of Applied Sciences
Vol.5 No.3
,March 25, 2015
DOI:
10.4236/ojapps.2015.53011
2,680
Downloads
3,713
Views
Citations
Does Artificial Intelligence Have Subjectivity?
—An Exploration of the Focus of Disagreement on the Cognition of Human-AI Relationship
(Articles)
Xiaotun Chen
,
Shutong Zhang
Open Journal of Social Sciences
Vol.12 No.10
,October 24, 2024
DOI:
10.4236/jss.2024.1210022
132
Downloads
843
Views
Citations
The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective
(Articles)
Gaurav K. Agrawal
,
Daniel Berg
Journal of Service Science and Management
Vol.2 No.4
,December 15, 2009
DOI:
10.4236/jssm.2009.24052
9,488
Downloads
16,073
Views
Citations
Risk Analysis of Laundry Equipment Development Project with Interpretative Structural Modeling
(Articles)
Chengpeng Zhong
,
Haoheng Ye
,
Leqi Xie
Open Journal of Social Sciences
Vol.6 No.2
,February 26, 2018
DOI:
10.4236/jss.2018.62011
1,143
Downloads
2,737
Views
Citations
Service Failure, Psychological Contract Violation and Formation of Customer Relationship Crisis—An Empirical Research of the OCT Theme Park
(Articles)
Qian Xu
,
Kexiang Wu
Journal of Service Science and Management
Vol.11 No.4
,August 29, 2018
DOI:
10.4236/jssm.2018.114032
1,082
Downloads
2,476
Views
Citations
Integrating the SRM and Lean Paradigms: The Constructs and Measurements
(Articles)
Omar M. Bwaliez
,
Ismail Abushaikha
Theoretical Economics Letters
Vol.9 No.7
,September 30, 2019
DOI:
10.4236/tel.2019.97151
1,131
Downloads
2,163
Views
Citations
The Complementary Relationship between Human Resources Accounting and Human Resources Information System
(Articles)
Ahmed M. Asfahani
Open Journal of Accounting
Vol.10 No.2
,April 8, 2021
DOI:
10.4236/ojacct.2021.102004
1,379
Downloads
6,468
Views
Citations
Improving the Joint Venture Relationship and Working Culture in the Nigeria Oil & Gas Industry
(Articles)
Samuel Odusina
Open Journal of Business and Management
Vol.10 No.3
,May 5, 2022
DOI:
10.4236/ojbm.2022.103058
297
Downloads
2,193
Views
Citations
Closing the Gap in Undergraduate Supply Chain Education through Live Experiential Learning
(Articles)
Sime Curkovic
,
Nathan Fernandez
American Journal of Industrial and Business Management
Vol.6 No.6
,June 3, 2016
DOI:
10.4236/ajibm.2016.66064
2,616
Downloads
4,406
Views
Citations
Measuring Black Swans in Financial Markets
(Articles)
J. T. Manhire
Journal of Mathematical Finance
Vol.8 No.1
,February 28, 2018
DOI:
10.4236/jmf.2018.81016
1,154
Downloads
3,622
Views
Citations
This article belongs to the Special Issue on
Stock Valuation
Value Creation of Strategic Investors under Convertible Bond Investment—A Case Study of Wharf (Holdings) Limited
(Articles)
Wei Huang
Open Journal of Business and Management
Vol.7 No.1
,January 21, 2019
DOI:
10.4236/ojbm.2019.71019
1,111
Downloads
2,098
Views
Citations
Management Accounting Literature Review—Based on the Development of Management Accounting Research in 2015-2017
(Articles)
Darong Jiang
Modern Economy
Vol.10 No.12
,December 6, 2019
DOI:
10.4236/me.2019.1012145
5,662
Downloads
9,253
Views
Citations
How Are the Landscape Problems in Post-Communist Countries Solved?—Examples from Central European Region (The Czech and Slovak Republic)
(Articles)
Zuzana Dvořáková Líšková
,
Petra Pártlová
,
Dagmar Škodová Parmová
,
Eva Semančíková
Current Urban Studies
Vol.9 No.3
,September 2, 2021
DOI:
10.4236/cus.2021.93029
152
Downloads
807
Views
Citations
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