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Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
,September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,199
Downloads
13,339
Views
Citations
Social Media and Its Connection to Business Performance—A Literature Review
(Articles)
Bruce Emmanuel
,
Shurong Zhao
,
Sulemana Bankuoru Egala
,
Yegenmuradov Mammet
,
Kweitsu Godson
American Journal of Industrial and Business Management
Vol.12 No.5
,May 19, 2022
DOI:
10.4236/ajibm.2022.125045
901
Downloads
11,796
Views
Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers
(Articles)
Liliane Pasape
iBusiness
Vol.14 No.4
,December 8, 2022
DOI:
10.4236/ib.2022.144019
157
Downloads
1,246
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
99
Downloads
626
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
,November 25, 2011
DOI:
10.4236/me.2011.25096
5,733
Downloads
9,974
Views
Citations
Innovation in Banking Industry: Achieving Customer Satisfaction
(Articles)
Clement Achimba
,
Jared Opiyo Ongonga
,
Samson Mecha Nyarondia
,
Amembah A. Lamu Amos
,
Michael Okwara
Open Journal of Business and Management
Vol.2 No.4
,August 15, 2014
DOI:
10.4236/ojbm.2014.24031
12,617
Downloads
19,346
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
,August 14, 2015
DOI:
10.4236/jssm.2015.84058
7,590
Downloads
9,700
Views
Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach
(Articles)
Ebrahim Kalani
,
Alireza Elhami
,
Mahshid Mashreghi
,
Reza Baradaran Kazem-Zadeh
,
Ehsan Kamrani
American Journal of Industrial and Business Management
Vol.8 No.3
,March 20, 2018
DOI:
10.4236/ajibm.2018.83035
1,237
Downloads
3,601
Views
Citations
“Cultivating” Local Resources or “Hunting” Mobile Resources? Analysis of Endogenous and Exogenous Approaches for Local Economic Development
(Articles)
Lingjia Zhong
Current Urban Studies
Vol.10 No.1
,March 30, 2022
DOI:
10.4236/cus.2022.101009
207
Downloads
627
Views
Citations
On Approaches to English Grammar Teaching and Its Current Situation
(Articles)
Jian Han
Open Access Library Journal
Vol.10 No.12
,December 22, 2023
DOI:
10.4236/oalib.1111059
77
Downloads
494
Views
Citations
A Performance-Driven Approach for Restructuring Distributed Object-Oriented Software
(Articles)
Amal Abd El-Raouf
,
Tahany Fergany
,
Reda Ammar
,
Safwat Hamad
Journal of Software Engineering and Applications
Vol.2 No.2
,July 15, 2009
DOI:
10.4236/jsea.2009.22019
5,820
Downloads
10,129
Views
Citations
Design and Implementation for Ladder Diagram in Hydropower Simulation System Based on All Paths Searching Algorithm
(Articles)
Bo LI
,
Hai ZHAO
,
Chun-He SONG
,
Hui LI
,
Jun AI
Int'l J. of Communications, Network and System Sciences
Vol.2 No.4
,July 16, 2009
DOI:
10.4236/ijcns.2009.24034
6,347
Downloads
11,199
Views
Citations
Variability-Based Models for Testability Analysis of Frameworks
(Articles)
Divya Ranjan
,
Anil Kumar Tripathi
Journal of Software Engineering and Applications
Vol.3 No.5
,May 24, 2010
DOI:
10.4236/jsea.2010.35051
5,552
Downloads
9,069
Views
Citations
The Enterprise Risk Management and the Risk Oriented Internal Audit
(Articles)
Jie Liu
iBusiness
Vol.4 No.3
,September 28, 2012
DOI:
10.4236/ib.2012.43036
10,516
Downloads
18,390
Views
Citations
The Effects of Objects-First and Objects-Late Methods on Achievements of OOP Learners
(Articles)
Murat Pasa Uysal
Journal of Software Engineering and Applications
Vol.5 No.10
,October 31, 2012
DOI:
10.4236/jsea.2012.510094
4,546
Downloads
7,388
Views
Citations
Research on the Employment Capital Accumulation Orientation of Finance Personnel Training in Local Institutions
(Articles)
Yuzhi Zhang
,
Ke Liu
Creative Education
Vol.3 No.7B
,January 15, 2013
DOI:
10.4236/ce.2012.37B035
4,153
Downloads
5,643
Views
Citations
The Reconstruction of Sociology in Eastern Europe—Expectations and Dilemmas
(Articles)
Mirjana Ule
Sociology Mind
Vol.4 No.4
,October 7, 2014
DOI:
10.4236/sm.2014.44027
2,638
Downloads
3,472
Views
Citations
Analysis on the Path of the Innovation of the Cultural Quality-Oriented Education in University
(Articles)
Yanling Zhang
Creative Education
Vol.6 No.3
,March 20, 2015
DOI:
10.4236/ce.2015.63041
3,252
Downloads
4,096
Views
Citations
A Holistic Approach for the Development and Implementation of Robust and Cost-Effective Enterprise WebGIS Business Solutions
(Articles)
Gurram Murali Krishna
,
Kinthada Nooka Ratnam
,
Pekala Ravi
,
Panuganti Sridhar
Journal of Geographic Information System
Vol.7 No.5
,October 13, 2015
DOI:
10.4236/jgis.2015.75038
3,002
Downloads
3,852
Views
Citations
Transformation and Upgrading of Manufacturing Service-Taking ShaanGu as an Example
(Articles)
Zhao Wu
,
Liu Wei
Open Journal of Business and Management
Vol.6 No.1
,January 3, 2018
DOI:
10.4236/ojbm.2018.61004
1,077
Downloads
2,024
Views
Citations
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