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Customer Segmentation Using CLV Elements
(Articles)
Mitra Bokaei Hosseni
,
Mohammad Jafar Tarokh
Journal of Service Science and Management
Vol.4 No.3
,September 29, 2011
DOI:
10.4236/jssm.2011.43034
8,118
Downloads
14,360
Views
Citations
Study on Revenue Management Considering Strategic Customer Behavior
(Articles)
Chuiri Zhou
,
Yu Wu
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44058
5,559
Downloads
10,340
Views
Citations
Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers
(Articles)
Danilo Garcia
,
Trevor Archer
,
Saleh Moradi
,
Bibinaz Ghiabi
Psychology
Vol.3 No.2
,February 23, 2012
DOI:
10.4236/psych.2012.32030
7,401
Downloads
14,596
Views
Citations
Identification and Evaluation of the Effective Criteria on Customer Satisfaction with Kitchen Worktops Product
(Articles)
Vahid Nabavi
,
Majid Azizi
,
Nemat Allah Mohebbi
iBusiness
Vol.4 No.3
,September 28, 2012
DOI:
10.4236/ib.2012.43030
5,229
Downloads
8,658
Views
Citations
An Algorithm to Vehicle Scheduling Problem of AirPort Pickup and Delivery Service
(Articles)
Zhengzheng Xu
,
Jiafu Tang
iBusiness
Vol.5 No.3B
,November 8, 2013
DOI:
10.4236/ib.2013.53B018
3,837
Downloads
5,311
Views
Citations
Factors Influencing Consumers’ Online Repurchasing Behavior: A Review and Research Agenda
(Articles)
Huaiqin Li
,
Jinhwan Hong
iBusiness
Vol.5 No.4
,December 20, 2013
DOI:
10.4236/ib.2013.54020
6,918
Downloads
10,782
Views
Citations
The Impact of Government Supervision and Consumer Purchasing Behavior on Food Safety
(Articles)
Yuan Chen
,
Xiaogang Tang
,
Kangyu Chen
,
Hui Liu
Journal of Agricultural Chemistry and Environment
Vol.3 No.4B
,October 28, 2014
DOI:
10.4236/jacen.2014.34B002
3,633
Downloads
4,723
Views
Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,451
Downloads
4,911
Views
Citations
Methods of Measuring Influence of Bank Customer Using Social Network Model
(Articles)
Huaqing Mao
,
Xinyuan Jin
,
Li Zhu
American Journal of Industrial and Business Management
Vol.5 No.4
,April 8, 2015
DOI:
10.4236/ajibm.2015.54017
3,255
Downloads
4,343
Views
Citations
Research Model of Churn Prediction Based on Customer Segmentation and Misclassification Cost in the Context of Big Data
(Articles)
Yong Liu
,
Yongrui Zhuang
Journal of Computer and Communications
Vol.3 No.6
,June 4, 2015
DOI:
10.4236/jcc.2015.36009
6,171
Downloads
7,622
Views
Citations
Mining Profitability of Telecommunication Customers Using K-Means Clustering
(Articles)
Hasitha Indika Arumawadu
,
R. M. Kapila Tharanga Rathnayaka
,
S. K. Illangarathne
Journal of Data Analysis and Information Processing
Vol.3 No.3
,August 21, 2015
DOI:
10.4236/jdaip.2015.33008
4,451
Downloads
6,420
Views
Citations
Supply Chain Differentiation: Background, Concept and Examples
(Articles)
Erik Hofmann
,
Stephan Knébel
Journal of Service Science and Management
Vol.9 No.2
,April 18, 2016
DOI:
10.4236/jssm.2016.92020
5,039
Downloads
14,521
Views
Citations
Study on Customer-Perceived Value of Online Clothing Brands
(Articles)
Yuling Bai
,
Cong Li
,
Jishun Niu
American Journal of Industrial and Business Management
Vol.6 No.8
,August 31, 2016
DOI:
10.4236/ajibm.2016.68088
4,363
Downloads
7,640
Views
Citations
An Application of Heterogeneous Bayesian Regression Models with Time Varying Coefficients to Explore the Relationship between Customer Satisfaction and Shareholder Value
(Articles)
Duncan K. H. Fong
,
Qian Chen
,
Zhe Chen
,
Rui Wang
Open Journal of Statistics
Vol.7 No.1
,February 13, 2017
DOI:
10.4236/ojs.2017.71004
1,378
Downloads
2,595
Views
Citations
Marketing Strategy Analysis of Yogurt under Consumption Upgrading: A Case Study of Le Pur
(Articles)
Suiyuan Zeng
,
Ming Chen
Open Journal of Social Sciences
Vol.5 No.2
,February 24, 2017
DOI:
10.4236/jss.2017.52018
4,612
Downloads
10,299
Views
Citations
Internal Costumer Satisfaction: Turkish Air Traffic Control Services
(Articles)
Ertan Çinar
,
Ahmet Veral
,
Soner Demirel
Theoretical Economics Letters
Vol.7 No.3
,April 6, 2017
DOI:
10.4236/tel.2017.73031
1,639
Downloads
2,610
Views
Citations
This article belongs to the Special Issue on
Transport Economics & Policy
Modeling Consumer Intention to Revisit the Same Restaurant and a Simple Algorithm of Coupon Discount Rate
(Articles)
Tin-Chun Lin
Theoretical Economics Letters
Vol.7 No.5
,July 21, 2017
DOI:
10.4236/tel.2017.75079
6,224
Downloads
9,155
Views
Citations
Major Determinants that Influence the Choice of Brand of Mobile Phone
(Articles)
Frank B. K. Twenefour
Open Journal of Statistics
Vol.7 No.4
,August 17, 2017
DOI:
10.4236/ojs.2017.74046
1,923
Downloads
7,147
Views
Citations
Determination of Customer Satisfaction in Conservative Concept Hotels by Ordinal Logistic Regression Analysis
(Articles)
Hakan Eygu
,
Ali Caglar Gulluce
Journal of Financial Risk Management
Vol.6 No.3
,August 29, 2017
DOI:
10.4236/jfrm.2017.63020
3,207
Downloads
7,028
Views
Citations
A Study on Customer Prosumption Concept and Its Impact on Enterprise Value Co-Creation
(Articles)
Jiamian Tian
,
Lei Shen
,
Ye Chen
Theoretical Economics Letters
Vol.7 No.7
,December 7, 2017
DOI:
10.4236/tel.2017.77138
1,062
Downloads
3,610
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
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