Customer Service Contact model - Articles - Scientific Research Publishing

Effectiveness of Training and Development Programs of Dutch Bangla Bank Limited: A Study on Fast Tracks of Dhaka City (Articles)

Imtiaz U. Ahamed

Journal of Human Resource and Sustainability Studies Vol.12 No.3，September 13, 2024

DOI: 10.4236/jhrss.2024.123033 66 Downloads 455 Views Citations
Customers’ Expectations on Mandalay Airport Shuttle Bus Service Quality in Mandalay, Myanmar (Articles)

Zin Myo, Zin Ko Ko, Nan Wai Linn, Yin Ko Ko

Open Journal of Business and Management Vol.13 No.2，March 13, 2025

DOI: 10.4236/ojbm.2025.132056 24 Downloads 144 Views Citations
Service Robots—An Innovative Sustainability in Rural Banking (Articles)

Ravi Hariharan, Radhakrishna Vedapradha, Elango Sudha, Krishnamurthi Subramani, Venkoba Rao Divyashree

Journal of Service Science and Management Vol.16 No.4，August 29, 2023

DOI: 10.4236/jssm.2023.164026 265 Downloads 1,223 Views Citations
Optical Modeling and Analysis of Peripheral Optics of Contact Lenses (Articles)

Jie Shen, Frank Spors

Open Journal of Ophthalmology Vol.2 No.3，August 24, 2012

DOI: 10.4236/ojoph.2012.23012 6,377 Downloads 11,295 Views Citations
Modeling the Customer Satisfaction Influence on the Long Term Sales: Example with Leading OTC Analgesics INN on National Market (Articles)

Guenka Petrova, Nikolay Mateev, Dimitar Barumov, Lily Peikova, Maria Dimitrova, Manoela Manova

Modern Economy Vol.4 No.9，September 5, 2013

DOI: 10.4236/me.2013.49060 4,031 Downloads 6,517 Views Citations
Applying the Service-Profit Chain to Internet Service Businesses (Articles)

Jin-Woo Kim, Michael Richarme

Journal of Service Science and Management Vol.2 No.2，June 17, 2009

DOI: 10.4236/jssm.2009.22013 7,010 Downloads 13,815 Views Citations
Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception (Articles)

Hao Meng, Qun Xiao, Xueqian Dong, Xiaohui Lei

Journal of Service Science and Management Vol.17 No.2，April 28, 2024

DOI: 10.4236/jssm.2024.172007 187 Downloads 703 Views Citations
Finite Element Analysis of Elastic-Plastic Contact Mechanic Considering the Effect of Contact Geometry and Material Properties (Articles)

Abodol Rasoul Sohouli, Ali Maozemi Goudarzi, Reza Akbari Alashti

J. of Surface Engineered Materials and Advanced Technology Vol.1 No.3，October 18, 2011

DOI: 10.4236/jsemat.2011.13019 9,425 Downloads 24,276 Views Citations
Determinant Power of “Public Service Motivation” for “Job Satisfaction” and “Customer Service Orientation”: In Case of People’s Republic of China (Articles)

Sadiq

Open Journal of Social Sciences Vol.6 No.1，January 10, 2018

DOI: 10.4236/jss.2018.61003 1,406 Downloads 4,658 Views Citations
This article belongs to the Special Issue on Public Management
Systems Approach to Develop a Conceptual Model of the Service Enterprise (Articles)

Zaida Alarcón-Bernal, Ricardo Aceves-García, Arturo Fuentes-Zenón

Journal of Service Science and Management Vol.12 No.6，September 16, 2019

DOI: 10.4236/jssm.2019.126048 776 Downloads 2,465 Views Citations
The Impact of Artificial Intelligence on International Trade: Evidence from B2C Giant E-Commerce (Amazon, Alibaba, Shopify, eBay) (Articles)

Md. Estiak Ibne Monjur, Abu Hurira Rifat, Md. Rasidul Islam, Md. Ratan Bhuiyan

Open Journal of Business and Management Vol.11 No.5，September 21, 2023

DOI: 10.4236/ojbm.2023.115132 846 Downloads 5,591 Views Citations
Methods of Measuring Influence of Bank Customer Using Social Network Model (Articles)

Huaqing Mao, Xinyuan Jin, Li Zhu

American Journal of Industrial and Business Management Vol.5 No.4，April 8, 2015

DOI: 10.4236/ajibm.2015.54017 3,323 Downloads 4,597 Views Citations
Mining Profitability of Telecommunication Customers Using K-Means Clustering (Articles)

Hasitha Indika Arumawadu, R. M. Kapila Tharanga Rathnayaka, S. K. Illangarathne

Journal of Data Analysis and Information Processing Vol.3 No.3，August 21, 2015

DOI: 10.4236/jdaip.2015.33008 4,588 Downloads 6,798 Views Citations
An Empirical Analysis on How the Building Quality, Tourism Attraction and Tourism Public Service Influence the Satisfaction of Tourism Real Estate Consumption (Articles)

Zhiyong Jiang, Jun Li, Dexiang Mei

American Journal of Industrial and Business Management Vol.8 No.8，August 22, 2018

DOI: 10.4236/ajibm.2018.88122 1,316 Downloads 2,726 Views Citations
Research on Theme Park Customer Satisfaction Based on ECSI Model—Taking Shanghai Disneyland as an Example (Articles)

Chen Liang, Chenggang Li

Journal of Service Science and Management Vol.16 No.1，February 9, 2023

DOI: 10.4236/jssm.2023.161002 420 Downloads 3,365 Views Citations
A Study of the Intervening Effect of Political Stability on the Relationship between Performance Contracting and Measurement, and Public Service Delivery in Kenya (Articles)

Richard E. Ndubai, Isaac M. Mbeche, Ganesh P. Pokhariyal

Open Access Library Journal Vol.4 No.4，April 25, 2017

DOI: 10.4236/oalib.1103402 783 Downloads 3,476 Views Citations
Deployment of Soft Skills for Effective Customer Service in the 21^st Century Library (Articles)

Adeniran Pauline Oghenekaro

Journal of Computer and Communications Vol.6 No.3，March 20, 2018

DOI: 10.4236/jcc.2018.63003 2,774 Downloads 5,772 Views Citations
Service Failure, Psychological Contract Violation and Formation of Customer Relationship Crisis—An Empirical Research of the OCT Theme Park (Articles)

Qian Xu, Kexiang Wu

Journal of Service Science and Management Vol.11 No.4，August 29, 2018

DOI: 10.4236/jssm.2018.114032 1,082 Downloads 2,479 Views Citations
A Study of the Joint Effect of Performance Measurement, Political Stability and Global Competitiveness on Customer Satisfaction (Articles)

Richard E. Ndubai, Isaac M. Mbeche, Ganesh P. Pokhariyal

Open Access Library Journal Vol.5 No.12，December 27, 2018

DOI: 10.4236/oalib.1104917 402 Downloads 1,074 Views Citations
The Roles of Relationships and Service Quality as Drivers of Customer Loyalty: An Empirical Study (Articles)

Osman Mohamed Ali

Open Journal of Social Sciences Vol.8 No.4，April 2, 2020

DOI: 10.4236/jss.2020.84002 2,229 Downloads 7,373 Views Citations

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