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ISSN
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An Overview of Citizen Satisfaction with Public Service: Based on the Model of Expectancy Disconfirmation
(Articles)
Rashmi Chatterjee
,
Rathny Suy
Open Journal of Social Sciences
Vol.7 No.4
,April 19, 2019
DOI:
10.4236/jss.2019.74019
2,314
Downloads
9,876
Views
Citations
A Control Theoretical Model of Web Service Value Development
(Articles)
Anthony S. White
,
Doreen Nielsen
,
Michael Censlive
Open Journal of Modelling and Simulation
Vol.7 No.2
,April 25, 2019
DOI:
10.4236/ojmsi.2019.72007
720
Downloads
1,434
Views
Citations
Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru
(Articles)
Juan Inquilla-Mamani
,
Fermin F. Chaina-Chura
Open Access Library Journal
Vol.6 No.7
,July 5, 2019
DOI:
10.4236/oalib.1105467
475
Downloads
1,060
Views
Citations
Assessing the Major Factors That Affect the Adoption of Information and Communications Technology on Court Service Delivery in Zambia
(Articles)
Mable K. Mvula
,
Jackson Phiri
Open Journal of Business and Management
Vol.11 No.3
,May 31, 2023
DOI:
10.4236/ojbm.2023.113072
124
Downloads
706
Views
Citations
A Knowledge Management Framework in Software Requirements Engineering Based on the SECI Model
(Articles)
Azeddine Chikh
Journal of Software Engineering and Applications
Vol.4 No.12
,December 5, 2011
DOI:
10.4236/jsea.2011.412084
8,259
Downloads
14,608
Views
Citations
Seven Stimuli to Identify Opportunities of Innovation: A Practice of Training Innovative Engineers and Some Findings in China
(Articles)
Runhua Tan
American Journal of Industrial and Business Management
Vol.3 No.8
,December 24, 2013
DOI:
10.4236/ajibm.2013.38083
5,490
Downloads
7,795
Views
Citations
Teacher Profession Development on Technology Integration Using the Mastery of Active and Shared Learning for Techno-Pedagogy (MASLEPT) Model
(Articles)
Michael Nkwenti Ndongfack
Creative Education
Vol.6 No.3
,March 9, 2015
DOI:
10.4236/ce.2015.63028
4,734
Downloads
7,414
Views
Citations
A Proposed Knowledge Management Implementation Framework for the Ghanaian Construction Industry
(Articles)
Francis Lanme Guribie
,
Callistus Tengan
Journal of Building Construction and Planning Research
Vol.7 No.1
,January 18, 2019
DOI:
10.4236/jbcpr.2019.71001
1,875
Downloads
4,169
Views
Citations
Evaluation on Information Technology Service Management Process with AHP
(Articles)
Jiangping Wan
,
Hui Zhang
,
Dan Wan
Technology and Investment
Vol.2 No.1
,February 25, 2011
DOI:
10.4236/ti.2011.21005
9,079
Downloads
16,342
Views
Citations
Customer Care Management Model for Service Industry
(Articles)
Muthuswamy Shanmugaraja
,
Muthusamy Nataraj
,
Nallasamy Gunasekaran
iBusiness
Vol.2 No.2
,June 12, 2010
DOI:
10.4236/ib.2010.22018
10,266
Downloads
19,381
Views
Citations
Intercity Bus Scheduling for the Saudi Public Transport Company to Maximize Profit and Yield Additional Revenue
(Articles)
Mohamad K. Hasan
,
Ahmad A. Al Hammad
Journal of Service Science and Management
Vol.3 No.3
,October 8, 2010
DOI:
10.4236/jssm.2010.33044
18,874
Downloads
45,072
Views
Citations
A Method for Service-Oriented Personalized Requirements Analysis
(Articles)
Huafeng Chen
,
Keqing He
Journal of Software Engineering and Applications
Vol.4 No.1
,January 27, 2011
DOI:
10.4236/jsea.2011.41007
5,761
Downloads
10,321
Views
Citations
Integrating RFIDs and Smart Objects into a UnifiedInternet of Things Architecture
(Articles)
Evangelos A. Kosmatos
,
Nikolaos D. Tselikas
,
Anthony C. Boucouvalas
Advances in Internet of Things
Vol.1 No.1
,April 21, 2011
DOI:
10.4236/ait.2011.11002
13,326
Downloads
35,352
Views
Citations
A Decision-Making Method for Improving Logistics Services Quality by Integrating Fuzzy Kano Model with Importance-Performance Analysis
(Articles)
Qingliang Meng
,
Xuan Jiang
,
Lingling Bian
Journal of Service Science and Management
Vol.8 No.3
,June 1, 2015
DOI:
10.4236/jssm.2015.83034
6,025
Downloads
8,231
Views
Citations
Listing-Oriented Logistics Service Strategy: A New Choice for Large Transactional Online Shopping Websites
(Articles)
Dongli Miao
,
Jianjun Lu
,
Guangying Xie
Journal of Service Science and Management
Vol.10 No.1
,February 9, 2017
DOI:
10.4236/jssm.2017.101001
1,570
Downloads
2,436
Views
Citations
A Structural and Generative Approach to Multilayered Software Architectures
(Articles)
Georges Edouard Kouamou
,
Willy Kengne Kungne
Journal of Software Engineering and Applications
Vol.10 No.8
,July 11, 2017
DOI:
10.4236/jsea.2017.108037
1,415
Downloads
3,238
Views
Citations
An Analysis of Uniqlo’s Management Philosophy and Its Enlightenment to China’s Fast Fashion Brands
(Articles)
Ningbo Wang
,
Chenggang Li
Open Journal of Social Sciences
Vol.6 No.3
,April 9, 2018
DOI:
10.4236/jss.2018.63022
3,379
Downloads
17,305
Views
Citations
Critique of the Linear-Compensatory Approach in Customer Satisfaction Measurement: An Empirical Study
(Articles)
Pushkal Kr. Pandey
,
Sandra Moffett
,
Rodney McAdam
Theoretical Economics Letters
Vol.9 No.4
,April 30, 2019
DOI:
10.4236/tel.2019.94078
810
Downloads
2,071
Views
Citations
The Effect of Philanthropic Activities on Corporate Financial Performance: From the Perspectives of Charity Donation and Volunteer Service
(Articles)
Fangfang Liao
Modern Economy
Vol.11 No.1
,January 17, 2020
DOI:
10.4236/me.2020.111010
1,090
Downloads
2,739
Views
Citations
Factors Influencing Subscribers’ Use and Adoption of the NHIS Mobile Renewal Service
(Articles)
Amma Addae-Nketiah
Open Journal of Social Sciences
Vol.10 No.2
,February 28, 2022
DOI:
10.4236/jss.2022.102032
237
Downloads
855
Views
Citations
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