Firm to Customer Strategy - Articles - Scientific Research Publishing

Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City (Articles)

Vo Tan Phong, Vo Mai Duc Anh

Open Journal of Business and Management Vol.11 No.5，September 28, 2023

DOI: 10.4236/ojbm.2023.115145 392 Downloads 2,156 Views Citations
Inventories and Mixed Duopoly with State-Owned and Labor-Managed Firms (Articles)

Kazuhiro Ohnishi

iBusiness Vol.2 No.2，June 12, 2010

DOI: 10.4236/ib.2010.22014 4,797 Downloads 7,913 Views Citations
A Microeconometric Model of Firm Turnover (Articles)

J. Scott Shonkwiler, Emmanuelle Chevassus-Lozza, Karine Daniel

Theoretical Economics Letters Vol.4 No.3，April 15, 2014

DOI: 10.4236/tel.2014.43029 4,408 Downloads 5,939 Views Citations
Successful Metamorphosis or Not?
—A Case Study of the Bankruptcy Reorganization of Northeast Special Steel (Articles)

Lu Lu, Yuhua Sheng

Modern Economy Vol.10 No.5，May 24, 2019

DOI: 10.4236/me.2019.105095 638 Downloads 1,453 Views Citations
Sustainability of Family-Owned Businesses in the Willowvale Industrial Area of Harare, Zimbabwe (Articles)

Moses Chundu, Julia Njobo, Jeffrey Kurebwa

American Journal of Industrial and Business Management Vol.11 No.5，May 21, 2021

DOI: 10.4236/ajibm.2021.115029 540 Downloads 4,719 Views Citations
Entrepreneurial Orientation and Firm Performance of Tourist Accommodation Establishment in Ghana (Articles)

Edward Nii Amar Amarteifio, Senyo Agbeblewu

Open Journal of Business and Management Vol.8 No.4，July 20, 2020

DOI: 10.4236/ojbm.2020.84103 940 Downloads 2,917 Views Citations
How Firm Heterogeneity Affects OFDI Domestic Performance? (Articles)

Xue Wang, Liyan Liu

Journal of Service Science and Management Vol.14 No.3，June 3, 2021

DOI: 10.4236/jssm.2021.143017 273 Downloads 800 Views Citations
The Impact of Capital Structure on Firm Performance: Empirical Evidence from Egypt (Articles)

Salwa Said

Open Access Library Journal Vol.12 No.2，February 14, 2025

DOI: 10.4236/oalib.1112839 233 Downloads 1,816 Views Citations
A Survey and Research on Woolworths Customer Satisfaction (Articles)

Yining Wang

American Journal of Industrial and Business Management Vol.12 No.5，May 27, 2022

DOI: 10.4236/ajibm.2022.125052 1,206 Downloads 12,279 Views Citations
Age of Firms: Irrelevance Proposition (Articles)

Gautam Vora

Modern Economy Vol.10 No.5，May 27, 2019

DOI: 10.4236/me.2019.105097 650 Downloads 3,137 Views Citations
The Theoretical Case of Agile Ambidexterity (Articles)

Sebastian Kortmann, Johan Perols, Carsten Zimmermann

Open Journal of Business and Management Vol.11 No.4，July 28, 2023

DOI: 10.4236/ojbm.2023.114103 225 Downloads 818 Views Citations
An Overview of the Design School of Strategic Management (Strategy Formulation as a Process of Conception) (Articles)

Alfred Sarbah, Doris Otu-Nyarko

Open Journal of Business and Management Vol.2 No.3，July 25, 2014

DOI: 10.4236/ojbm.2014.23029 43,875 Downloads 57,409 Views Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach (Articles)

Michele Gorgoglione, Umberto Panniello

Journal of Intelligent Learning Systems and Applications Vol.3 No.2，April 8, 2011

DOI: 10.4236/jilsa.2011.32011 8,979 Downloads 16,614 Views Citations
This article belongs to the Special Issue on Intelligent Learning Systems in Banking and Finance
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market (Articles)

Aiwu Cheng, Lei Han, Cheng Cao

Journal of Service Science and Management Vol.4 No.2，June 16, 2011

DOI: 10.4236/jssm.2011.42020 8,756 Downloads 16,577 Views Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors (Articles)

Sinan Kufeoglu, Matti Lehtonen

Engineering Vol.5 No.10A，October 24, 2013

DOI: 10.4236/eng.2013.510A006 3,874 Downloads 5,895 Views Citations
This article belongs to the Special Issue on Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh (Articles)

Abbas N. Albarq

American Journal of Industrial and Business Management Vol.3 No.8，December 23, 2013

DOI: 10.4236/ajibm.2013.38079 10,009 Downloads 17,316 Views Citations
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests* (Articles)

Carlos Alberto Fróes Lima, Bernardo Marega Luz, Sílvia Tamada Takemoto, Paulo Barisson Jr., Roberto Antônio Terencio Tezzin, Luciano E. A. Peres, Fabiana Nogueira Gamba M. dos Santos, Tales Neves Anarelli, Andrea Florencio da Silva

Open Journal of Social Sciences Vol.3 No.10，October 27, 2015

DOI: 10.4236/jss.2015.310021 4,601 Downloads 6,399 Views Citations
The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters (Articles)

Yong Zhang, Min Hou, Hui Li, Qiong Yao

American Journal of Industrial and Business Management Vol.6 No.3，March 31, 2016

DOI: 10.4236/ajibm.2016.63031 2,594 Downloads 3,876 Views Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service (Articles)

Noa Willys

American Journal of Industrial and Business Management Vol.8 No.4，April 28, 2018

DOI: 10.4236/ajibm.2018.84070 4,026 Downloads 11,431 Views Citations
Customers’ Responses to Employee Extra Attention (Articles)

Yoshimasa Kageyama, Albert Barreda

Open Journal of Business and Management Vol.7 No.1，November 28, 2018

DOI: 10.4236/ojbm.2019.71004 918 Downloads 2,039 Views Citations

<123 ...>

	customer@scirp.org
	+86 18163351462(WhatsApp)
	1655362766

	Paper Publishing WeChat

All	Title	Abstract	Keywords
DOI	Author	Journal	Affiliation
ISSN	Subject

	customer@scirp.org
	+86 18163351462(WhatsApp)
	1655362766

	Paper Publishing WeChat

Browse Subjects

Publish with us

Home

About SCIRP

Service

Policies