Social Media Engagement Customer Satisfaction - Articles

An Examination of How Social Media Participation and Customer Satisfaction Affect the Likelihood that a Business Will Make Another Transaction in the Hospitality Sector (Articles)

Tughlok Talukder, Seaam Bin Masud, Md. Rashel Miah, Ashrafuzzaman Hera, Md. Omar Faruque

Open Access Library Journal Vol.12 No.1，January 27, 2025

DOI: 10.4236/oalib.1112802 80 Downloads 791 Views Citations
Social Media and Its Connection to Business Performance—A Literature Review (Articles)

Bruce Emmanuel, Shurong Zhao, Sulemana Bankuoru Egala, Yegenmuradov Mammet, Kweitsu Godson

American Journal of Industrial and Business Management Vol.12 No.5，May 19, 2022

DOI: 10.4236/ajibm.2022.125045 1,411 Downloads 15,995 Views Citations
Antecedents to Customer Engagement: Moderating Role of Media Richness of Brand Pages (Articles)

Aditi Gosain, Mukta Srivastava, Deepanvita Gupta

Theoretical Economics Letters Vol.9 No.7，October 14, 2019

DOI: 10.4236/tel.2019.97161 1,100 Downloads 3,937 Views Citations
Research on the Social Media Marketing Strategy Improvement of Unitel in Angola in the Digital Marketing Era (Articles)

Zeferson Isaias Caita Nolato, Lei Zhang

Open Access Library Journal Vol.12 No.6，June 27, 2025

DOI: 10.4236/oalib.1113602 21 Downloads 137 Views Citations
AI-Driven Personalization in E-Commerce: The Case of Amazon and Shopify’s Impact on Consumer Behavior (Articles)

Daniel Kashetu Alasa, Dalower Hossain, Gugu Jiyane, Mohammad Hasan Sarwer, Tui Rani Saha

Voice of the Publisher Vol.11 No.1，March 12, 2025

DOI: 10.4236/vp.2025.111009 341 Downloads 3,938 Views Citations
Application of Facebook and Twitter Media Communication Channels in University Libraries in Kenya (Articles)

Samuel Kairigo Wakahia, Patrick Oduor Owoche

Open Access Library Journal Vol.11 No.4，April 30, 2024

DOI: 10.4236/oalib.1111415 51 Downloads 387 Views Citations
Determinants of Youth Engagement with Health Information on Social Media Platforms in United Arab Emirates (Articles)

Niyi Awofeso, Yunes Gaber, Moyosola Bamidele

Health Vol.11 No.2，February 26, 2019

DOI: 10.4236/health.2019.112022 1,661 Downloads 4,125 Views Citations
The Media Logic and Cultural Impact of WeChat (Articles)

Jiaxin Yang

Open Journal of Applied Sciences Vol.14 No.7，July 19, 2024

DOI: 10.4236/ojapps.2024.147114 119 Downloads 456 Views Citations
Social Media Monitoring (SMM) with CRM in Symantec (Articles)

Lixi Yin

Open Journal of Business and Management Vol.6 No.2，April 27, 2018

DOI: 10.4236/ojbm.2018.62030 1,123 Downloads 2,721 Views Citations
Career Development through LinkedIn: A Study on the Impact of Online Groups on Healthcare Administration Students (Articles)

LaToya L. Trowers-Bell

Creative Education Vol.14 No.10，October 26, 2023

DOI: 10.4236/ce.2023.1410126 163 Downloads 665 Views Citations
Leveraging Social Media Information Management to Enhance Physical Activity Engagement (Articles)

Ashrafuzzaman Hera, Abdullah Al Rian, Sheikh. Rakib-Ul-Haque Chowdhury, Mst. Ireen Parvin, Koushik Bandapadya, Nure Alam Khan, Md. Atikur Rahaman, Mohammed Julfikar Ali

Open Access Library Journal Vol.11 No.9，September 19, 2024

DOI: 10.4236/oalib.1112092 51 Downloads 476 Views Citations
Exploring the Positive Impacts of Social Media Engagement among Malaysian Secondary School Students (Articles)

Halim Ismail, Arifin Mamat, Hasniza Ibrahim, Nazatul Akmar Mokhtar, Muhammad Noor Aiman Zailan

Open Journal of Social Sciences Vol.13 No.7，July 15, 2025

DOI: 10.4236/jss.2025.137009 21 Downloads 161 Views Citations
A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image (Articles)

Bruce Emmanuel, Owusu-Ansah Priscilla

Open Journal of Business and Management Vol.10 No.2，March 9, 2022

DOI: 10.4236/ojbm.2022.102040 2,301 Downloads 15,138 Views Citations
The Impact of Culture Factors on the Relationships between Social Media, Self-Esteem, and Life Satisfaction among College Students between the United States and China (Articles)

Zihan Liu

Advances in Applied Sociology Vol.15 No.2，February 24, 2025

DOI: 10.4236/aasoci.2025.152003 116 Downloads 1,042 Views Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study (Articles)

Hemaid Alsulami

American Journal of Industrial and Business Management Vol.11 No.9，September 18, 2021

DOI: 10.4236/ajibm.2021.119059 739 Downloads 4,117 Views Citations
Online Marketing: Social Media Influencer’s Impact on Shopping Tactics in the United States (Articles)

Raiyan , Mustakim Bin Aziz, Saddam Hosain, Sweety Rani Dhar, Mohammad Hossain, Syeda Kamari Noor

American Journal of Industrial and Business Management Vol.14 No.11，November 29, 2024

DOI: 10.4236/ajibm.2024.1411078 430 Downloads 2,230 Views Citations
Impacts of Social Networking Sites on Brand Loyalty through Customer Engagement: Evidence from Cambodian Users (Articles)

Phichhang Ou, Sambath Phou, Bunmeng Chov, Tithdanin Chav

Open Journal of Business and Management Vol.12 No.5，August 20, 2024

DOI: 10.4236/ojbm.2024.125149 342 Downloads 1,650 Views Citations
A Survey and Research on Woolworths Customer Satisfaction (Articles)

Yining Wang

American Journal of Industrial and Business Management Vol.12 No.5，May 27, 2022

DOI: 10.4236/ajibm.2022.125052 1,206 Downloads 12,285 Views Citations
Value Co-Creation by Customer-to-Customer Communication: Social Media and Face-to-Face for Case of Airline Service Selection (Articles)

Santi Novani, Kyoichi Kijima

Journal of Service Science and Management Vol.5 No.1，March 28, 2012

DOI: 10.4236/jssm.2012.51013 7,394 Downloads 14,863 Views Citations
Data Mining and Exploratory Data Analysis for the Evaluation of Job Satisfaction (Articles)

Rosaria Lombardo, Ermelinda Della Valle

iBusiness Vol.3 No.4，December 9, 2011

DOI: 10.4236/ib.2011.34050 6,093 Downloads 11,442 Views Citations

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