Perception of Service Quality - Articles - Scientific Research Publishing

An Importance-Performance Analysis of Primary Health Care Services: Managers vs. Patients Perceptions (Articles)

Francisco J. Miranda, Antonio Chamorro, Luis R. Murillo, Juan Vega

Journal of Service Science and Management Vol.3 No.2，June 29, 2010

DOI: 10.4236/jssm.2010.32028 9,263 Downloads 16,506 Views Citations
The Influence of Personal Characteristics on Customers’ Perception of E-Banking Service Quality and Cost Effectiveness in Vietnam (Articles)

Ngo Mai Trang

Open Journal of Social Sciences Vol.10 No.1，January 27, 2022

DOI: 10.4236/jss.2022.101029 488 Downloads 2,906 Views Citations
Quality Assessment in the Service Area of Expertise in an Institution of Public Health Sector (Articles)

Jose Antonio Hernández Contreras, María Dolores Esquivel Hernández, Ana María González Ponce

Open Journal of Social Sciences Vol.3 No.1，January 14, 2015

DOI: 10.4236/jss.2015.31007 6,211 Downloads 7,258 Views Citations
Citizens and Air Quality: The Results of the First Survey Carried Out in the Po River Basin (Northern Italy) (Articles)

Enrico Cancila, Irene Sabbadini, Marco Ottolenghi, Marco Deserti, Sara Tessitore

Open Journal of Air Pollution Vol.8 No.3，September 19, 2019

DOI: 10.4236/ojap.2019.83003 910 Downloads 2,725 Views Citations
Optimization of ZigBee Network Parameters for the Improvement of Quality of Service (Articles)

Sun Maung, Shafia Shiraje, Atiqul Islam, Mohammad Mobarak Hossain, Shamsun Nahar, Md. Faizul Huq Arif

Journal of Computer and Communications Vol.6 No.6，June 5, 2018

DOI: 10.4236/jcc.2018.66001 1,223 Downloads 4,707 Views Citations
Patients Satisfaction on Services of Public Hospitals! Does Initiated Reform of Health Sector Is Giving Expected Results? (Articles)

Ramadan Halimi, Isak Berbatovci, Hidajete Halimi, Donjeta Gashi

Open Access Library Journal Vol.10 No.10，October 30, 2023

DOI: 10.4236/oalib.1110727 53 Downloads 438 Views Citations
Urban Residents’ Evaluation of Domestic Recreation Service Quality in China (Articles)

Yuanhao Qin, Wushuang Fan

American Journal of Industrial and Business Management Vol.4 No.11，November 28, 2014

DOI: 10.4236/ajibm.2014.411074 3,225 Downloads 4,137 Views Citations
Identifying Existing Bus Service Condition and Analyzing Customer Satisfaction of Bus Service in Dhaka City (Articles)

Farzana Rahman, Tanay Datta Chowdhury, Tanvir Haque, Rezwanur Rahman, Aminul Islam

Journal of Transportation Technologies Vol.7 No.2，April 12, 2017

DOI: 10.4236/jtts.2017.72008 3,066 Downloads 8,199 Views Citations
A Globally Integrated Supply Chain Delivery Quality Strategy: Transformation Insights at the Nokia Devices Unit (Articles)

Anne-Maarit Majanoja, Michael C. Loney, Björn Wörlund, Linnéa Linko, Ville Leppänen

American Journal of Industrial and Business Management Vol.4 No.8，August 25, 2014

DOI: 10.4236/ajibm.2014.48050 5,448 Downloads 7,402 Views Citations
Comparative Analysis of the Quality Perception in Public Spaces of Duzce City (Articles)

Elif Kutay Karacor, Ezgi Akcam

Current Urban Studies Vol.4 No.3，August 12, 2016

DOI: 10.4236/cus.2016.43017 2,667 Downloads 6,655 Views Citations
Study of Community Perception on Drinking Water Quality in Mogadishu, Somalia (Articles)

Mohamed Ibrahim Abdi-Soojeede, Mohamed Ahmed Kullane

Open Journal of Applied Sciences Vol.9 No.5，May 24, 2019

DOI: 10.4236/ojapps.2019.95030 920 Downloads 3,434 Views Citations
Research on the Impact of Corporate Social Responsibility on Consumers’ Purchase Intention (Articles)

Mengjun Yu, Jikai Wang, Jiao Xin

Open Access Library Journal Vol.8 No.7，July 21, 2021

DOI: 10.4236/oalib.1107672 719 Downloads 6,635 Views Citations
Quality Perception of Gen Z Consumer on Traditional Banking Services (Articles)

Suemi Lima-Vargas, Fernando Javier Cervantes-Aldana, Alvaro Enrique Lima-Vargas

Open Journal of Business and Management Vol.9 No.5，September 28, 2021

DOI: 10.4236/ojbm.2021.95140 500 Downloads 2,810 Views Citations
Integration of an Objective Approach Focused on the Consumer to Evaluate the Quality of Processed Brussels Sprouts (Articles)

Daniela Flavia Olivera, Sonia Zulma Viña, Ricardo Mario Ferreyra, Alicia Mugridge, Rodolfo Horacio Mascheroni, Alicia Raquel Chaves

Food and Nutrition Sciences Vol.2 No.9，November 7, 2011

DOI: 10.4236/fns.2011.29135 4,463 Downloads 7,010 Views Citations
Effects of Quality and Price Appeals on Consumers’ Internal Reference Prices and Quality Perceptions (Articles)

Miyuri Shirai

Modern Economy Vol.5 No.8，July 7, 2014

DOI: 10.4236/me.2014.58076 3,810 Downloads 6,400 Views Citations
E-Governance for Improved Public Service Delivery in Fiji (Articles)

Rafia NAZ

Journal of Service Science and Management Vol.2 No.3，September 10, 2009

DOI: 10.4236/jssm.2009.23023 10,170 Downloads 21,220 Views Citations
A Personalized Cloud Services Recommendation Based on Cooperative Relationship between Services (Articles)

Chengwen Zhang, Jiali Bian, Bo Cheng, Lingfei Li

Journal of Software Engineering and Applications Vol.6 No.12，December 5, 2013

DOI: 10.4236/jsea.2013.612074 4,532 Downloads 7,163 Views Citations
Does Perceived Value Mediate the Relationship between Service Traits and Client Satisfaction in the Software-as-a-Service (SaaS)? (Articles)

J. W. Liu, Jamie Y. T. Chang, Jacob C. A. Tsai

Open Journal of Social Sciences Vol.3 No.7，July 14, 2015

DOI: 10.4236/jss.2015.37026 4,893 Downloads 6,400 Views Citations
Study on the Quality Control of Reputation-Based on Incentive Service-Oriented Manufacturing Network (Articles)

Liangqing Feng, Kunkun Zeng, Fangling Shu

Open Journal of Social Sciences Vol.4 No.7，July 30, 2016

DOI: 10.4236/jss.2016.47002 1,185 Downloads 2,021 Views Citations
Assessment of Food Service Quality of Chicken Republic and Mega Chicken Restaurants, Lagos, Nigeria (Articles)

C. J. Akunne, P. O. Adeniji

Food and Nutrition Sciences Vol.12 No.6，June 29, 2021

DOI: 10.4236/fns.2021.126045 531 Downloads 3,793 Views Citations

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