Loyalty and Satisfaction - Articles - Scientific Research Publishing

Determinants of the Satisfaction of Students Studying in Private Universities—Application of Kano Model (Articles)

P. Venkateswarlu, Sanjeev Malaviya, Muddu Vinay

Theoretical Economics Letters Vol.10 No.1, January 17, 2020

DOI: 10.4236/tel.2020.101001 2,375 Downloads 8,004 Views Citations
Validating Customer Loyalty Model Using Structural Equation Modelling in a Kenyan Hospital (Articles)

Mahuro G. Mbuthia, Egondi Thaddaeus

Open Access Library Journal Vol.2 No.4, April 1, 2015

DOI: 10.4236/oalib.1101213 1,693 Downloads 5,015 Views Citations
The Consumer-Private Labels Bond and the Store Loyalty: The Role of Satisfaction (Articles)

Maryem Trabelsi

Open Journal of Business and Management Vol.8 No.2, January 21, 2020

DOI: 10.4236/ojbm.2020.82027 1,503 Downloads 5,599 Views Citations
This article belongs to the Special Issue on Consumer Behavior, Business and Marketing
Banking Strategies and Customer Loyalty Case of Tunisian Banks (Articles)

Chiraz Rouissi

Open Journal of Business and Management Vol.9 No.2, March 31, 2021

DOI: 10.4236/ojbm.2021.92047 801 Downloads 2,778 Views Citations
A Study on the Impact of Logistics Service Quality on the Satisfaction and Loyalty of E-Shoppers in Egypt (Articles)

Lobna Hafez, Eman Elakkad, Mohamed Gamil

Open Journal of Business and Management Vol.9 No.5, September 23, 2021

DOI: 10.4236/ojbm.2021.95133 2,810 Downloads 17,698 Views Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study (Articles)

Hemaid Alsulami

American Journal of Industrial and Business Management Vol.11 No.9, September 18, 2021

DOI: 10.4236/ajibm.2021.119059 941 Downloads 5,093 Views Citations
A Study of the Attribute of Graduates and Employer Satisfaction—A Structured Elements Approach to Competence and Loyalty (Articles)

Graciano Soares Gomes, Mateus de Jesus Gomes, Agostinho da Cunha Moniz, João Américo, Armando B. M. Afonso, José Adriano Marçal

Journal of Human Resource and Sustainability Studies Vol.11 No.1, March 9, 2023

DOI: 10.4236/jhrss.2023.111007 342 Downloads 2,016 Views Citations
Domestic Travelers’ Perceived Value, Satisfaction and Loyalty Intentions (Articles)

Ariunjargal Nergui, Odonchimeg Myagmarsuren, Khishigdalai Ulaankhuu, Erdenetuul Sereeter

Open Journal of Business and Management Vol.11 No.3, May 19, 2023

DOI: 10.4236/ojbm.2023.113058 455 Downloads 2,706 Views Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin (Articles)

Muhammed Zakir Hossain, Habiba Kibria, Saraj Farhana

Journal of Service Science and Management Vol.10 No.4, July 25, 2017

DOI: 10.4236/jssm.2017.104029 4,635 Downloads 13,749 Views Citations
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market (Articles)

Aiwu Cheng, Lei Han, Cheng Cao

Journal of Service Science and Management Vol.4 No.2, June 16, 2011

DOI: 10.4236/jssm.2011.42020 9,112 Downloads 17,506 Views Citations
Relationship of Servant Leadership and Employee Loyalty: The Mediating Role of Employee Satisfaction (Articles)

Donghong Ding, Haiyan Lu, Yi Song, Qing Lu

iBusiness Vol.4 No.3, September 27, 2012

DOI: 10.4236/ib.2012.43026 17,092 Downloads 30,718 Views Citations
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh (Articles)

Abbas N. Albarq

American Journal of Industrial and Business Management Vol.3 No.8, December 23, 2013

DOI: 10.4236/ajibm.2013.38079 10,590 Downloads 18,913 Views Citations
A Study of Tourist Loyalty Driving Factors from Employee Satisfaction Perspective (Articles)

Ronglin Xu, Jianqiong Wang

American Journal of Industrial and Business Management Vol.6 No.12, December 23, 2016

DOI: 10.4236/ajibm.2016.612105 2,741 Downloads 8,942 Views Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service (Articles)

Noa Willys

American Journal of Industrial and Business Management Vol.8 No.4, April 28, 2018

DOI: 10.4236/ajibm.2018.84070 4,404 Downloads 12,901 Views Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh (Articles)

Tapas Bala, Israt Jahan, Md. Al Amin, Mahmudul Haque Tanin, Md. Faridul Islam, Md. Mahbubar Rahman, Tahira Khatun

Open Journal of Business and Management Vol.9 No.5, September 16, 2021

DOI: 10.4236/ojbm.2021.95126 1,811 Downloads 16,456 Views Citations
Correlation of Customer Satisfaction and Loyalty: The Heritage Tourism Site of Dongguan Street in Yangzhou, Jiangsu Province, China (Articles)

Zhide Luo, Ador G. Paulino

Journal of Service Science and Management Vol.16 No.3, May 5, 2023

DOI: 10.4236/jssm.2023.163011 420 Downloads 2,616 Views Citations
The Influence of Nationalism on Consumers Loyalty: Taking Multinational Corporations’ Sustainable Development in China as an Example (Articles)

Bo Wu, Hamrila Binti Abdul Latif, Xiaoran Li

iBusiness Vol.15 No.4, December 27, 2023

DOI: 10.4236/ib.2023.154017 461 Downloads 3,253 Views Citations
Connecting Perceived Brand Quality to Loyalty: The Satisfaction Acts as Mediator of Smartphone Brand (Articles)

Sothea Hill, Sothan Yoeung

Open Journal of Business and Management Vol.12 No.6, November 7, 2024

DOI: 10.4236/ojbm.2024.126202 505 Downloads 3,343 Views Citations
Investigation of Factors That Affecting on Customer Loyalty in Banking Sector in Egypt (Articles)

Mohamed Refat Mahfouz, Monika Fayez, Ahmed Moussa ElSamadicy

Open Access Library Journal Vol.12 No.2, February 26, 2025

DOI: 10.4236/oalib.1112891 167 Downloads 1,505 Views Citations
Internal Marketing and Customer Loyalty: A Dyadic Analysis (Articles)

Hayat Muhammad Awan, Ahmad Nabeel Siddiquei, Aneela Jabbar, Muhammad Abrar, Sajjad Ahmad Baig

Journal of Service Science and Management Vol.8 No.2, April 8, 2015

DOI: 10.4236/jssm.2015.82024 6,820 Downloads 12,546 Views Citations

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