External Customers - Articles - Scientific Research Publishing

Emotional Labor between Supervisors and Subordinates: Literature Review and Future Research (Articles)

Meng Li, Linli Liang

Open Journal of Business and Management Vol.4 No.1，January 25, 2016

DOI: 10.4236/ojbm.2016.41015 4,143 Downloads 5,956 Views Citations
Technology Enabled Customer Relationship Management in Supermarket Industry in Nigeria (Articles)

Olamade O. Owolabi, Yusuff S. Adeleke, Kazeem Abubakar

American Journal of Industrial and Business Management Vol.3 No.2，April 23, 2013

DOI: 10.4236/ajibm.2013.32027 8,208 Downloads 15,814 Views Citations
Ensuring Total Quality Management in Urban Housing Promotion Fund (FPHU) in Burundi (Articles)

Marie Chantal Hakizimana, Vénérande Mukamana, Charles Bukuru, Annonciate Ntiranyibagira, Joy Niyonkuru, Jean-Louis Kuburhanwa Chensy-Koko, Anaclet Nzohabonayo

Modern Economy Vol.12 No.12，December 22, 2021

DOI: 10.4236/me.2021.1212098 251 Downloads 1,067 Views Citations
Social Responsibility Practices in the Marketing of Loans by Microfinance Companies in Ghana, the Views of the Customer (Articles)

Yaw Brew, Junwu Chai, Samuel Addae-Boateng, Solomon Sarpong

Open Journal of Business and Management Vol.3 No.4，October 8, 2015

DOI: 10.4236/ojbm.2015.34034 3,629 Downloads 6,533 Views Citations
Online Advertising and Customer Satisfaction of E-Tailing Firms in Nigeria (Articles)

N. Gladson Nwokah, Doris Ngirika

Intelligent Information Management Vol.10 No.1，January 5, 2018

DOI: 10.4236/iim.2018.101002 2,227 Downloads 10,751 Views Citations
The Impact of Information and Communication Technology (ICT) on Rural Banks Management. A Case Study of Atiwa-Rural Bank Limited in Ghana (Articles)

John Wiredu, Usman Inuwa Labaran, Emmanuel Nketiah, Benjamin Kwapong Osibo

American Journal of Industrial and Business Management Vol.10 No.10，October 29, 2020

DOI: 10.4236/ajibm.2020.1010106 1,387 Downloads 7,178 Views Citations
Similarities and Differences in the Underlying Factors Influencing Male and Female Students of Technical Universities in the Choice of Banks: Evidence from Takoradi Technical University, Ghana (Articles)

Emmanuel Mensah Baah, Emefa Akua Amponsah, Robertson Asare Otoo

Applied Mathematics Vol.12 No.12，December 28, 2021

DOI: 10.4236/am.2021.1212078 193 Downloads 951 Views Citations
Assessing the Internal Control System of Cocoa Processing Company, Tema, Ghana (Articles)

Jonathan Teye, Rita Abigail Teiko Leigh, Okyereh Boateng

Journal of Human Resource and Sustainability Studies Vol.11 No.2，June 16, 2023

DOI: 10.4236/jhrss.2023.112020 238 Downloads 1,495 Views Citations
Customer Care Practice and Its Effects in Burundian Private Hospitals (Articles)

Nduwayo Félicité, Maniraho Jules Joseph, Habineza Samson, Kagayo Asima Sylvie, Mbuyu Zaina Marlaine, Bashirahishize Firmat

Modern Economy Vol.14 No.7，July 14, 2023

DOI: 10.4236/me.2023.147048 141 Downloads 802 Views Citations
Modeling Customer Reactions to Congestion in Competitive Service Facilities (Articles)

Mohammad Saidi-Mehrabad, Ebrahim Teimory, Ali Pahlavani

Journal of Service Science and Management Vol.3 No.2，June 29, 2010

DOI: 10.4236/jssm.2010.32024 5,704 Downloads 10,072 Views Citations
Personality Traits and Performance: The Mediating Role of Adaptive Behavior in Call Centers (Articles)

Said Echchakoui

American Journal of Industrial and Business Management Vol.3 No.1，January 17, 2013

DOI: 10.4236/ajibm.2013.31003 10,416 Downloads 17,859 Views Citations
The Function of English on the Spread of Chinese Tea Culture under the Background of Cross-Border E-Commerce (Articles)

Jing Tan

Open Journal of Social Sciences Vol.5 No.2，February 14, 2017

DOI: 10.4236/jss.2017.52012 4,658 Downloads 6,623 Views Citations
Impact of Customer Relationship Management Practices on Customer’s Satisfaction in Jordan Ahli Bank and Bank Al-Etihad (Articles)

Basman Al Dalayeen

Journal of Service Science and Management Vol.10 No.1，February 28, 2017

DOI: 10.4236/jssm.2017.101007 2,563 Downloads 7,737 Views Citations
A Qualitative Study on the Outcomes of Social Media Advertising (Articles)

Shariful Islam, Mohammad Iqbal Mahmood

Advances in Journalism and Communication Vol.6 No.2，June 29, 2018

DOI: 10.4236/ajc.2018.62006 2,905 Downloads 13,319 Views Citations
Supply Chain Financial Transshipment Strategy When Customers Switching (Articles)

Sijia Chen, Zhenzhong Guan, Xiaoli Li

Journal of Mathematical Finance Vol.12 No.1，February 22, 2022

DOI: 10.4236/jmf.2022.121014 258 Downloads 916 Views Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers (Articles)

Liliane Pasape

iBusiness Vol.14 No.4，December 8, 2022

DOI: 10.4236/ib.2022.144019 249 Downloads 1,621 Views Citations
Severe External Genitalia Lesion by Firearm: A Case Report (Articles)

Mahamat Ali Mahamat, Sidi Sougui, Choua Ouchemi, Olivier Ngaringuem, Mohamed Jalloh, Lamine Niang, Serigne M. Gueye

Open Journal of Urology Vol.5 No.10，October 21, 2015

DOI: 10.4236/oju.2015.510030 3,888 Downloads 4,697 Views Citations
External Genitalia Gangrene: Clinical, Therapeutic Aspects and Prognosis at University Hospital Souro Sanou of Bobo Dioulasso (Burkina Faso) (Articles)

Timothée Kambou, Adama Ouattara, Abdoulkarim Paré, Brahima Kirakoya, Fasnéwindé Aristide Kaboré, Hassan Dogo, Hamidou Bako

Open Journal of Urology Vol.7 No.12，December 5, 2017

DOI: 10.4236/oju.2017.712028 954 Downloads 1,965 Views Citations
Damage to the External Genitalia by Traction Following Assault and Battery at the C.H.U Gabriel Touré: About a Case (Articles)

Karembé Boubacar, Traoré Boureima, Tounkara Idrissa, Diarra Issaka, Coulibaly Mamadou Tidiani, Soumaré Modibo Dianguina, Coulibaly Abdoulaye, Camara Aboubacar, Touré Aboubacar, Sanogo Seydou, Fall Ibrahim, Diakité Mané, Diarra Mouminy, Traoré Abdoulaye, Diarra Drissa, Diakité Mamadou Lamine

Surgical Science Vol.14 No.2，February 9, 2023

DOI: 10.4236/ss.2023.142007 121 Downloads 1,475 Views Citations
Squamous Cell Carcinoma of the External Ear in a Child (Articles)

Waheed Rahman, Rashid Sheikh, Hassen Mohammed, Zeynel Abidin Dogan

Int'l J. of Otolaryngology and Head & Neck Surgery Vol.4 No.5，August 31, 2015

DOI: 10.4236/ijohns.2015.45057 4,432 Downloads 5,876 Views Citations

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