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Affiliation
ISSN
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A Study of Service Desk Setup in Implementing IT Service Management in Enterprises
(Articles)
Xiaojun Tang
,
Yuki Todo
Technology and Investment
Vol.4 No.3
,August 6, 2013
DOI:
10.4236/ti.2013.43022
13,718
Downloads
19,067
Views
Citations
Analysis on the Mindbugs in Information Technology Service Management Project Implementation
(Articles)
Jiangping Wan
,
Dan Wan
Technology and Investment
Vol.2 No.3
,August 24, 2011
DOI:
10.4236/ti.2011.23019
6,636
Downloads
10,294
Views
Citations
Case Study on the Lean Six Sigma Management for Information Technology Service Management Project of G Commercial Bank
(Articles)
Yongmei Xu
,
Fan Zhang
,
Xiaowen Ye
Technology and Investment
Vol.4 No.2
,May 24, 2013
DOI:
10.4236/ti.2013.42009
7,255
Downloads
11,188
Views
Citations
Evaluation on Information Technology Service Management Process with AHP
(Articles)
Jiangping Wan
,
Hui Zhang
,
Dan Wan
Technology and Investment
Vol.2 No.1
,February 25, 2011
DOI:
10.4236/ti.2011.21005
8,349
Downloads
15,088
Views
Citations
Qualifying and Quantifying IT Services Added Values in Outsourcing Assignments—Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
,
Torbjorn Tergesten
Journal of Service Science and Management
Vol.5 No.4
,December 26, 2012
DOI:
10.4236/jssm.2012.54038
3,624
Downloads
6,280
Views
Citations
Operations & Maintenance Business Model Transformation—Multiple Case Studies
(Articles)
Harri Hyvönen
Modern Economy
Vol.5 No.13
,December 4, 2014
DOI:
10.4236/me.2014.513108
3,056
Downloads
3,685
Views
Citations
Exploring Information Technology’s Adoption in Restaurants
(Articles)
Chieh-Heng Ko
Open Access Library Journal
Vol.7 No.6
,June 24, 2020
DOI:
10.4236/oalib.1106470
160
Downloads
334
Views
Citations
The Technical Conditions of Modern Logistics
(Articles)
Zhaojiang Dong
Open Journal of Social Sciences
Vol.1 No.5
,November 7, 2013
DOI:
10.4236/jss.2013.15005
7,368
Downloads
10,176
Views
Citations
Current Status of the Use of Cloud Computing in SMEs in the City of Latacunga, Ecuador
(Articles)
Gabriela Cajamarca-Palomo
,
Mauricio Quisimalin-Santamaría
,
Patricio Medina-Chicaiza
Open Journal of Business and Management
Vol.7 No.2
,April 4, 2019
DOI:
10.4236/ojbm.2019.72043
630
Downloads
1,254
Views
Citations
Mashup-Technology in Web-Based GIS Design
(Articles)
P. V. Senchenko
,
Yu. B. Gritsenko
,
O. I. Zhukovskiy
,
Yu. P. Ekhlakov
Journal of Software Engineering and Applications
Vol.6 No.7B
,October 23, 2013
DOI:
10.4236/jsea.2013.67B003
2,842
Downloads
3,863
Views
Citations
Correlation between Pre-Service Teachers’ Information Technology Integration Attitude and Creative Teaching Behavior
(Articles)
Cheng-Ping Chang
,
I-Jun Chen
Creative Education
Vol.6 No.16
,September 30, 2015
DOI:
10.4236/ce.2015.616184
2,389
Downloads
3,298
Views
Citations
Robust Service Time Measurement Using Comparison Sequential Test
(Articles)
Yefim Haim Michlin
,
Genady Ya. Grabarnik
,
Larisa Shwartz
,
Ofer Shaham
Journal of Service Science and Management
Vol.8 No.5
,October 20, 2015
DOI:
10.4236/jssm.2015.85072
2,705
Downloads
3,040
Views
Citations
The Relationship between Efficiency and Level of Satisfaction on CPD among Teachers
(Articles)
Mohd Jasmy Abd Rahman
,
Low Weng Sheng
,
Md. Yusoff Daud
,
Nur Kamariah Ensimau
Creative Education
Vol.10 No.12
,November 30, 2019
DOI:
10.4236/ce.2019.1012246
220
Downloads
448
Views
Citations
This article belongs to the Special Issue on
Teaching and Learning
The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective
(Articles)
Gaurav K. Agrawal
,
Daniel Berg
Journal of Service Science and Management
Vol.2 No.4
,December 15, 2009
DOI:
10.4236/jssm.2009.24052
8,116
Downloads
13,775
Views
Citations
Technology-Based Service Encounter—A Study of the Use of E-Mail as a Booking Tool in Hotels
(Articles)
Aihie Osarenkhoe
,
Jotham Mbiito Byarugaba
,
Mabel Komunda Birungi
,
Abednego Feehi Okoe
,
Az-Eddine Bennani
Journal of Service Science and Management
Vol.7 No.6
,December 16, 2014
DOI:
10.4236/jssm.2014.76039
4,869
Downloads
5,960
Views
Citations
SOA Based Municipal Information Management Basic Platform
(Articles)
Wen ZENG
,
Jianjun LV
,
Xincai WU
Journal of Geographic Information System
Vol.1 No.1
,September 8, 2009
DOI:
10.4236/jgis.2009.11002
5,535
Downloads
9,356
Views
Citations
Managing Knowledge in Shared Spaces
(Articles)
Ganesh D. Bhatt
,
Pankaj Pankaj
,
James A. Rodger
Intelligent Information Management
Vol.6 No.5
,September 16, 2014
DOI:
10.4236/iim.2014.65023
3,314
Downloads
4,056
Views
Citations
Evaluation of International Standards of Management of Communication and Information Technology (MCIT) in Khorasan Razavi Hospitals from the Perspective of Managers
(Articles)
Saeed Shojaei
,
Fereshteh Farzianpour
,
Mohammad Arab
,
Abbas Rahimi Foroushani
,
Esmaeil Hosseinzadeh Roknabadi
Health
Vol.7 No.8
,August 5, 2015
DOI:
10.4236/health.2015.78109
2,706
Downloads
3,265
Views
Citations
Evaluation of the “e-Daftar” System Using the Technology Acceptance Model (TAM)
(Articles)
Rohaila Mohd Rosly
,
Fariza Khalid
Creative Education
Vol.9 No.5
,April 20, 2018
DOI:
10.4236/ce.2018.95049
1,180
Downloads
1,969
Views
Citations
Research on Risk Management of Agricultural Products Supply Chain Based on Blockchain Technology
(Articles)
Keyao Wang
,
Xiuxia Yan
,
Kaiying Fu
Open Journal of Business and Management
Vol.8 No.6
,November 17, 2020
DOI:
10.4236/ojbm.2020.86155
189
Downloads
367
Views
Citations
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