Volume 5, Number 4, December 2012 (Special Issue on )

Cover Page, Table of Contents and Others: PDF (size: 11368KB)

• Analysis of a Pricing Method for Elastic Services with Guaranteed GoS ()
  Marcos Postigo-Boix, José L. Melús-Moreno
  Journal of Service Science and Management Vol.5 No.4,  December 27, 2012
  DOI: 10.4236/jssm.2012.54045    4,455 Downloads  6,879 Views   Citations
  This article belongs to the Special Issue on
• Assessing the Sustainability of Food Retail Business: The Case of Konsum Värmland, Sweden ()
  Addis Bekele, Techane Bosona, Ingrid Nordmark, Girma Gebresenbet, David Ljungberg
  Journal of Service Science and Management Vol.5 No.4,  December 27, 2012
  DOI: 10.4236/jssm.2012.54044    6,917 Downloads  12,862 Views   Citations
  This article belongs to the Special Issue on
• Online Trust: The Influence of Perceived Company’s Reputation on Consumers’ Trust and the Effects of Trust on Intention for Online Transactions ()
  Andromachi Broutsou, Panos Fitsilis
  Journal of Service Science and Management Vol.5 No.4,  December 27, 2012
  DOI: 10.4236/jssm.2012.54043    6,042 Downloads  10,674 Views   Citations
  This article belongs to the Special Issue on
• Bank Branch Grouping Strategy, an Unusual DEA Application ()
  Barak Edelstein, Joseph C. Paradi, Adria Wu, Petty Yom
  Journal of Service Science and Management Vol.5 No.4,  December 27, 2012
  DOI: 10.4236/jssm.2012.54042    4,331 Downloads  6,759 Views   Citations
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• Research on Wealth Effect of Asset Reorganization in Tourism Industry: Case Study Based on Holistic Listing of Overseas Chinese Town Group ()
  Tingli Liu, Songling Yang, Wei Zhang
  Journal of Service Science and Management Vol.5 No.4,  December 26, 2012
  DOI: 10.4236/jssm.2012.54041    4,410 Downloads  6,876 Views   Citations
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• Personalized Multimedia Integration for the Heterogeneous Museum Systems Using the Ontology Mapping Approach ()
  Ngamnij Arch-int, Chatkamon Anontachai
  Journal of Service Science and Management Vol.5 No.4,  December 26, 2012
  DOI: 10.4236/jssm.2012.54040    3,174 Downloads  5,407 Views   Citations
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• An Empirical Study on the Impact of Cultural Types on Resources Integration Model ()
  Yan Zhan, Jiansha Lu, Wei Deng Solvang
  Journal of Service Science and Management Vol.5 No.4,  December 26, 2012
  DOI: 10.4236/jssm.2012.54039    4,029 Downloads  6,627 Views   Citations
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• Qualifying and Quantifying IT Services Added Values in Outsourcing Assignments—Service Value Agreement ()
  Merat Ziyarazavi, Christer Magnusson, Torbjorn Tergesten
  Journal of Service Science and Management Vol.5 No.4,  December 26, 2012
  DOI: 10.4236/jssm.2012.54038    3,954 Downloads  7,013 Views   Citations
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• When Reaching Our Potential Predicts Low Values: A Longitudinal Study about Performance and Organizational Values at Call Centres ()
  Danilo Garcia, Trevor Archer
  Journal of Service Science and Management Vol.5 No.4,  December 26, 2012
  DOI: 10.4236/jssm.2012.54037    4,808 Downloads  7,107 Views   Citations
  This article belongs to the Special Issue on