Volume 5, Number 4, December 2012 (Special Issue on )

Cover Page, Table of Contents and Others: PDF (size: 11368KB)

• Analysis of a Pricing Method for Elastic Services with Guaranteed GoS ()
  Marcos Postigo-Boix, José L. Melús-Moreno
  Journal of Service Science and Management Vol.5 No.4,  December 27, 2012
  DOI: 10.4236/jssm.2012.54045    4,317 Downloads  6,607 Views   Citations
  This article belongs to the Special Issue on
• Assessing the Sustainability of Food Retail Business: The Case of Konsum Värmland, Sweden ()
  Addis Bekele, Techane Bosona, Ingrid Nordmark, Girma Gebresenbet, David Ljungberg
  Journal of Service Science and Management Vol.5 No.4,  December 27, 2012
  DOI: 10.4236/jssm.2012.54044    6,625 Downloads  12,231 Views   Citations
  This article belongs to the Special Issue on
• Online Trust: The Influence of Perceived Company’s Reputation on Consumers’ Trust and the Effects of Trust on Intention for Online Transactions ()
  Andromachi Broutsou, Panos Fitsilis
  Journal of Service Science and Management Vol.5 No.4,  December 27, 2012
  DOI: 10.4236/jssm.2012.54043    5,685 Downloads  9,731 Views   Citations
  This article belongs to the Special Issue on
• Bank Branch Grouping Strategy, an Unusual DEA Application ()
  Barak Edelstein, Joseph C. Paradi, Adria Wu, Petty Yom
  Journal of Service Science and Management Vol.5 No.4,  December 27, 2012
  DOI: 10.4236/jssm.2012.54042    4,208 Downloads  6,488 Views   Citations
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• Research on Wealth Effect of Asset Reorganization in Tourism Industry: Case Study Based on Holistic Listing of Overseas Chinese Town Group ()
  Tingli Liu, Songling Yang, Wei Zhang
  Journal of Service Science and Management Vol.5 No.4,  December 26, 2012
  DOI: 10.4236/jssm.2012.54041    4,281 Downloads  6,565 Views   Citations
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• Personalized Multimedia Integration for the Heterogeneous Museum Systems Using the Ontology Mapping Approach ()
  Ngamnij Arch-int, Chatkamon Anontachai
  Journal of Service Science and Management Vol.5 No.4,  December 26, 2012
  DOI: 10.4236/jssm.2012.54040    3,060 Downloads  5,129 Views   Citations
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• An Empirical Study on the Impact of Cultural Types on Resources Integration Model ()
  Yan Zhan, Jiansha Lu, Wei Deng Solvang
  Journal of Service Science and Management Vol.5 No.4,  December 26, 2012
  DOI: 10.4236/jssm.2012.54039    3,897 Downloads  6,337 Views   Citations
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• Qualifying and Quantifying IT Services Added Values in Outsourcing Assignments—Service Value Agreement ()
  Merat Ziyarazavi, Christer Magnusson, Torbjorn Tergesten
  Journal of Service Science and Management Vol.5 No.4,  December 26, 2012
  DOI: 10.4236/jssm.2012.54038    3,828 Downloads  6,702 Views   Citations
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• When Reaching Our Potential Predicts Low Values: A Longitudinal Study about Performance and Organizational Values at Call Centres ()
  Danilo Garcia, Trevor Archer
  Journal of Service Science and Management Vol.5 No.4,  December 26, 2012
  DOI: 10.4236/jssm.2012.54037    4,687 Downloads  6,809 Views   Citations
  This article belongs to the Special Issue on