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A Research on Service Recognition
(Articles)
Shuliang Wang
,
Jingru Tian
,
Shanshan Zou
iBusiness
Vol.3 No.1
,March 10, 2011
DOI:
10.4236/ib.2011.31010
4,709
Downloads
8,044
Views
Citations
Assessing the Cumulative Effect of Service Errors on Customer Perceptions
(Articles)
Rhonda L. Hensley
,
Joanne S. Utley
Journal of Service Science and Management
Vol.12 No.4
,June 21, 2019
DOI:
10.4236/jssm.2019.124035
814
Downloads
1,776
Views
Citations
Current Status of Civil-Service System in China and Its Orientation to Reform
(Articles)
Ji Pengfei
Chinese Studies
Vol.4 No.2
,April 17, 2015
DOI:
10.4236/chnstd.2015.42007
5,194
Downloads
5,980
Views
Citations
Qualimetric Assessment of the Public Services Efficiency Provision in the Kyrgyz Republic
(Articles)
Aigul Musaeva
,
Salmorbekova Rita
,
Kunduzkhan Karimova
,
Zhypargul Abdullaeva
Open Journal of Political Science
Vol.11 No.1
,January 22, 2021
DOI:
10.4236/ojps.2021.111008
308
Downloads
916
Views
Citations
Location Patterns of Restaurants in Istanbul
(Articles)
Hatice Ayatac
,
Vedia Dokmeci
Current Urban Studies
Vol.5 No.2
,June 30, 2017
DOI:
10.4236/cus.2017.52012
1,443
Downloads
2,739
Views
Citations
Extracting SOA Candidate Software Services from an Organization’s Object Oriented Models
(Articles)
Rana Yousef
,
Omar Adwan
,
Mohammad A. M. Abushariah
Journal of Software Engineering and Applications
Vol.7 No.9
,August 15, 2014
DOI:
10.4236/jsea.2014.79071
4,019
Downloads
4,906
Views
Citations
Applying the Service-Profit Chain to Internet Service Businesses
(Articles)
Jin-Woo Kim
,
Michael Richarme
Journal of Service Science and Management
Vol.2 No.2
,June 17, 2009
DOI:
10.4236/jssm.2009.22013
6,892
Downloads
13,469
Views
Citations
The nurses’ voice of working in a newly established community based 24-hour support center for people with psychiatric disabilities
(Articles)
Ann-Christin Janlöv
,
Agneta Berg
Open Journal of Nursing
Vol.3 No.2
,June 3, 2013
DOI:
10.4236/ojn.2013.32026
4,291
Downloads
5,868
Views
Citations
AHP and CA Based Evaluation of Website Information Service Quality: An Empirical Study on High-Tech Industry Information Center Web Portals
(Articles)
Changping HU
,
Yang ZHAO
,
Mingjing GUO
Journal of Service Science and Management
Vol.2 No.3
,September 10, 2009
DOI:
10.4236/jssm.2009.23020
6,038
Downloads
10,581
Views
Citations
The Relationship between Producer Service and Local Manufacturing Industry: Empirical Evidence from Shanghai
(Articles)
Shouming CHEN
,
Jie LI
,
Meijuan JIA
Journal of Service Science and Management
Vol.2 No.3
,September 11, 2009
DOI:
10.4236/jssm.2009.23025
5,697
Downloads
10,200
Views
Citations
An Importance-Performance Analysis of Primary Health Care Services: Managers vs. Patients Perceptions
(Articles)
Francisco J. Miranda
,
Antonio Chamorro
,
Luis R. Murillo
,
Juan Vega
Journal of Service Science and Management
Vol.3 No.2
,June 29, 2010
DOI:
10.4236/jssm.2010.32028
8,994
Downloads
16,025
Views
Citations
Transient Little’s Law for the First and Second Moments of G/M/1/N Queue Measures
(Articles)
Avi Herbon
,
Eugene Khmelnitsky
Journal of Service Science and Management
Vol.3 No.4
,December 28, 2010
DOI:
10.4236/jssm.2010.34058
6,281
Downloads
10,439
Views
Citations
Analysis of Logistics Service Attributes Based on Quantitative Kano Model: A Case Study of Express Delivering Industries in China
(Articles)
Qingliang Meng
,
Nongji Zhou
,
Jian Tian
,
Yijia Chen
,
Fen Zhou
Journal of Service Science and Management
Vol.4 No.1
,March 8, 2011
DOI:
10.4236/jssm.2011.41007
10,800
Downloads
19,735
Views
Citations
Radio Link Parameters Based QoE Measurement of Voice Service in GSM Network
(Articles)
Wenzhi Li
,
Jing Wang
,
Zesong Fei
,
Yuqiao Ren
,
Xiao Yang
,
Xiaoqi Wang
Communications and Network
Vol.5 No.3C
,October 4, 2013
DOI:
10.4236/cn.2013.53B2083
3,858
Downloads
5,780
Views
Citations
Analysis of the Unit Performance Degradation for Top Heater Out-of-service Operation Condition
(Articles)
Haisheng Yang
,
Shuping Chang
,
Ruitao Wu
Energy and Power Engineering
Vol.5 No.4B
,October 15, 2013
DOI:
10.4236/epe.2013.54B053
4,798
Downloads
5,937
Views
Citations
The Application of Cluster Analysis in the Classification of China’s Modern Service Industries
(Articles)
Weiwei Yang
,
Ran Miao
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76035
4,381
Downloads
5,125
Views
Citations
Pre-Service Teachers’ Comments toward Official Teacher Selection System (Civil Servant Selection Examination, KPSS) in Turkey: A Qualitative Analysis
(Articles)
Ilker Ugulu
,
Nurettin Yorek
Open Journal of Social Sciences
Vol.3 No.9
,September 15, 2015
DOI:
10.4236/jss.2015.39025
2,902
Downloads
4,212
Views
Citations
Oil, Risk Analysis Techniques, Maritime Security and Safe Passage in Pirate Infested Gulf of Guinea Waters
(Articles)
Nana Raymond Lawrence Ofosu-Boateng
Open Journal of Social Sciences
Vol.5 No.12
,December 14, 2017
DOI:
10.4236/jss.2017.512008
1,114
Downloads
1,996
Views
Citations
Analysis of Drug Patent in American Universities Based on Xlpat Platform
(Articles)
Bin Li
Open Journal of Social Sciences
Vol.6 No.12
,December 29, 2018
DOI:
10.4236/jss.2018.612023
786
Downloads
1,346
Views
Citations
Value Co-Creation in Service Recovery: A Combination of Systematic Literature Review and Meta-Analytic Research
(Articles)
Mo Zhang
,
Shan Jin
Journal of Service Science and Management
Vol.13 No.2
,April 29, 2020
DOI:
10.4236/jssm.2020.132026
723
Downloads
2,057
Views
Citations
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