TITLE:
Nordic Container Port Sustainability Performance—A Conceptual Intelligent Framework
AUTHORS:
Moulay Hicham Hakam
KEYWORDS:
Conceptual Framework, Sustainability Performance, Nordic Container Ports, Prototype
JOURNAL NAME:
Journal of Service Science and Management,
Vol.8 No.1,
January
22,
2015
ABSTRACT: There is a lack of both integrative frameworks for container ports and dedicated ones to the Nordic region as observed in the literature. The purpose of this paper is to fill that gap by proposing a conceptual intelligent sustainability performance management framework for Nordic container ports. First a description of such framework is given where the application of artificial intelligence is vital. Then, scanning the literature for performance measurement, features of ports in the Nordic region and port sustainability is undertaken. A dedicated list of key performance indicators is suggested. Finally, a prototype based on hypothetical data is developed for demonstration purposes.