Empirical Research on the Relationship among Sense of Control, Control Demand and Job Burnout

Caihong Zhang, Chunlan Li, Fengshuo Feng

Management School, Jinan University, Guangzhou, China.

DOI: 10.4236/jhrss.2014.24020                

Abstract

Based on the literature research, the paper proposes a relational model of sense of control, control demand and job burnout. A questionnaire survey is conducted on the enterprise employees, and 362 valid questionnaires are collected, finally using the SPSS19.0 software to analyze the collected data. The results show that 1) sense of control and control demand are correlated; 2) sense of control has a significant negative impact on the three dimensions of job burnout (exhaustion, cynicism and inefficacy); 3) control demand has significant effects on job burnout.

Keywords

Sense of Control, Control Demand, Job Burnout

Conflicts of Interest

The authors declare no conflicts of interest.

References

[1]	Frudenberger, H.J. (1974) Staff Burnout. Journal of Social Issue, 30, 59-65.
[2]	Maslach, C., Jackson, S.E. and Leiter, M.P. (1996) The Maslach Burnout Inventory: Manual. Consulting Psychologist Press, Palo Alto.
[3]	Zhang, Y.W. (2012) Research on Model Construction of Job Burnout Development Process. Journal of Hubei University of Economics: Humanities and Social Sciences, 8, 73-75.
[4]	Maslach, C., Schaufeli, W.B. and Leiter, M.P. (2001) Job Burnout. Annual Review of Psychology, 52, 397-422. http://dx.doi.org/10.1146/annurev.psych.52.1.397
[5]	Ngo, A. and Murphy, S. (2005) A Theory Based Intervention to Improve Nurses’ Knowledge, Self-Efficacy, and Skills to Reduce PICC Occlusion. Journal of Infusion Nursing, 28, 173-181. http://dx.doi.org/10.1097/00129804-200505000-00005
[6]	Manne, S. and Glassman, M. (1998) Perceived Control, Coping Efficacy, and Avoidance Coping as Mediators between Spouses’ Unsupportive Behaviors and Cancer Patients, Psychological Distress. Health Psychology, 19, 155-164. http://dx.doi.org/10.1037/0278-6133.19.2.155
[7]	Siu, O.L. and Cooper, C.L. (1998) A Study of Occupational Stress, Job Satisfaction and Quitting Intention in Hong Kong Firms: The Role of Locus of Control and Organizational Commitment. Stress Medicine, 14, 55-66. http://dx.doi.org/10.1002/(SICI)1099-1700(199801)14:1<55::AID-SMI764>3.0.CO;2-X
[8]	Schaubroeck, J. and Merritt, D.E. (1997) Divergent Effects of Job Control on Coping with Work Stressors: The Key Role of Self-Efficacy. Academy of Management Journal, 40, 738-754. http://dx.doi.org/10.2307/257061
[9]	Jia, T. (2007) Analysis of Work Empowerment Effected on Clinical Nurses’ Self-Efficacy and Job Control. Sichuan University School of Medicine, Sichuan.
[10]	Liu, L.Q. (2007) Study on the Relationship between Preschool Teachers Work Stress, Job Control Experience and Work Exhaustion. Shanxi University, Shanxi.
[11]	Maslow, A.H. (1943) A Theory of Human Motivation. Psychological Review, 50, 370-396. http://dx.doi.org/10.1037/h0054346
[12]	Karaske, R.A. (1979) Job Demand, Job Decision Latitude and Metal Strain: Implications for Job Redesign. Administrative Science Quarterly, 24, 285-308. http://dx.doi.org/10.2307/2392498
[13]	Deci, E.L., Connell, J.P. and Ryan, R.M. (1989) Self-Determination in a Work Organization. Journal of Applied Psychology, 74, 580-590. http://dx.doi.org/10.1037/0021-9010.74.4.580
[14]	Schmidt, K.-H., et al. (2007) Self-Control Demands, Cognitive Control Deficits, and Burnout. Work & Stress, 21, 142-154. http://dx.doi.org/10.1080/02678370701431680
[15]	Ma, J.H. and Zhang, T.W. (1999) Analysis of the Relationship between the Role Perception, Sense of Control and Working Pressure. Ergonomics, 5, 15-19.
[16]	Li, J.B., Xu, B.H. and Zuo, W.H. (2006) Analysis of Organizational Contextual Factors Affect Job Burnout Formation. China Journal of Clinical Psychology, 14, 146-149.