Customer Service Contact model - Articles - Scientific Research Publishing

Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience (Articles)

Bin Yang, Jian Xue

American Journal of Industrial and Business Management Vol.10 No.2，February 20, 2020

DOI: 10.4236/ajibm.2020.102025 1,684 Downloads 6,735 Views Citations
Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania (Articles)

Liliane Pasape

Journal of Service Science and Management Vol.15 No.4，August 9, 2022

DOI: 10.4236/jssm.2022.154028 296 Downloads 1,784 Views Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City (Articles)

Vo Tan Phong, Vo Mai Duc Anh

Open Journal of Business and Management Vol.11 No.5，September 28, 2023

DOI: 10.4236/ojbm.2023.115145 372 Downloads 1,980 Views Citations
The Extremely Efficient New Model in Milling of Complicated Surfaces in 5-Axis Machining for 3-Dimensional Contact (Articles)

Yi Lou, Huran Liu, Bo Tan

World Journal of Engineering and Technology Vol.6 No.3，July 31, 2018

DOI: 10.4236/wjet.2018.63038 910 Downloads 1,476 Views Citations
This article belongs to the Special Issue on Machine Tool and Manufacturing
Intercity Bus Scheduling for the Saudi Public Transport Company to Maximize Profit and Yield Additional Revenue (Articles)

Mohamad K. Hasan, Ahmad A. Al Hammad

Journal of Service Science and Management Vol.3 No.3，October 8, 2010

DOI: 10.4236/jssm.2010.33044 18,977 Downloads 45,346 Views Citations
A Method for Service-Oriented Personalized Requirements Analysis (Articles)

Huafeng Chen, Keqing He

Journal of Software Engineering and Applications Vol.4 No.1，January 27, 2011

DOI: 10.4236/jsea.2011.41007 5,847 Downloads 10,549 Views Citations
Integrating RFIDs and Smart Objects into a UnifiedInternet of Things Architecture (Articles)

Evangelos A. Kosmatos, Nikolaos D. Tselikas, Anthony C. Boucouvalas

Advances in Internet of Things Vol.1 No.1，April 21, 2011

DOI: 10.4236/ait.2011.11002 13,591 Downloads 36,092 Views Citations
A Decision-Making Method for Improving Logistics Services Quality by Integrating Fuzzy Kano Model with Importance-Performance Analysis (Articles)

Qingliang Meng, Xuan Jiang, Lingling Bian

Journal of Service Science and Management Vol.8 No.3，June 1, 2015

DOI: 10.4236/jssm.2015.83034 6,173 Downloads 8,700 Views Citations
Listing-Oriented Logistics Service Strategy: A New Choice for Large Transactional Online Shopping Websites (Articles)

Dongli Miao, Jianjun Lu, Guangying Xie

Journal of Service Science and Management Vol.10 No.1，February 9, 2017

DOI: 10.4236/jssm.2017.101001 1,635 Downloads 2,649 Views Citations
A Structural and Generative Approach to Multilayered Software Architectures (Articles)

Georges Edouard Kouamou, Willy Kengne Kungne

Journal of Software Engineering and Applications Vol.10 No.8，July 11, 2017

DOI: 10.4236/jsea.2017.108037 1,500 Downloads 3,543 Views Citations
The Effect of Philanthropic Activities on Corporate Financial Performance: From the Perspectives of Charity Donation and Volunteer Service (Articles)

Fangfang Liao

Modern Economy Vol.11 No.1，January 17, 2020

DOI: 10.4236/me.2020.111010 1,245 Downloads 3,203 Views Citations
Factors Influencing Subscribers’ Use and Adoption of the NHIS Mobile Renewal Service (Articles)

Amma Addae-Nketiah

Open Journal of Social Sciences Vol.10 No.2，February 28, 2022

DOI: 10.4236/jss.2022.102032 327 Downloads 1,202 Views Citations
Technical Feasibility Study of Passenger Rail Service along the West Route between Las Vegas and Los Angeles (Articles)

Hualiang (Harry) Teng, Boniphace Kutela

Journal of Transportation Technologies Vol.13 No.4，October 30, 2023

DOI: 10.4236/jtts.2023.134035 156 Downloads 628 Views Citations
Research on Track Fastener Service Status Detection Based on Improved Yolov4 Model (Articles)

Jing He, Weiqi Wang, Nengpu Yang

Journal of Transportation Technologies Vol.14 No.2，April 15, 2024

DOI: 10.4236/jtts.2024.142013 80 Downloads 319 Views Citations
Assessing the Impact of a Managed Services Model on Organisational Performance in the Zambian Telecommunications Industry (Articles)

Jeremiah Njobvu, Isaac N. Simate

Open Journal of Business and Management Vol.12 No.3，May 31, 2024

DOI: 10.4236/ojbm.2024.123107 125 Downloads 475 Views Citations
Geometrically Exact Theory of Contact Interactions–Further Developments and Achievements (Articles)

Alexander Konyukhov, Karl Schweizerhof

Open Journal of Applied Sciences Vol.3 No.1B1，July 11, 2013

DOI: 10.4236/ojapps.2013.31B1004 6,378 Downloads 8,293 Views Citations
Verification of Quality Requirement Method Based on the SQuaRE System Quality Model (Articles)

Kazuhiro Esaki

American Journal of Operations Research Vol.3 No.1，January 30, 2013

DOI: 10.4236/ajor.2013.31006 7,180 Downloads 10,651 Views Citations
A Survey and Research on Woolworths Customer Satisfaction (Articles)

Yining Wang

American Journal of Industrial and Business Management Vol.12 No.5，May 27, 2022

DOI: 10.4236/ajibm.2022.125052 1,171 Downloads 11,983 Views Citations
Cyberattack Ramifications, The Hidden Cost of a Security Breach (Articles)

Meysam Tahmasebi

Journal of Information Security Vol.15 No.2，February 29, 2024

DOI: 10.4236/jis.2024.152007 286 Downloads 1,588 Views Citations
This article belongs to the Special Issue on Cybersecurity and Information Security
Current-Voltage Characteristics of ITO/p-Si and ITO/n-Si Contact Interfaces (Articles)

Gopal G. Pethuraja, Roger E. Welser, Ashok K. Sood, Changwoo Lee, Nicholas J. Alexander, Harry Efstathiadis, Pradeep Haldar, Jennifer L. Harvey

Advances in Materials Physics and Chemistry Vol.2 No.2，June 20, 2012

DOI: 10.4236/ampc.2012.22010 13,417 Downloads 27,014 Views Citations

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