Customer Delight - Articles - Scientific Research Publishing

Modeling Consumer Intention to Revisit the Same Restaurant and a Simple Algorithm of Coupon Discount Rate (Articles)

Tin-Chun Lin

Theoretical Economics Letters Vol.7 No.5，July 21, 2017

DOI: 10.4236/tel.2017.75079 6,314 Downloads 9,537 Views Citations
Major Determinants that Influence the Choice of Brand of Mobile Phone (Articles)

Frank B. K. Twenefour

Open Journal of Statistics Vol.7 No.4，August 17, 2017

DOI: 10.4236/ojs.2017.74046 2,069 Downloads 8,238 Views Citations
Determination of Customer Satisfaction in Conservative Concept Hotels by Ordinal Logistic Regression Analysis (Articles)

Hakan Eygu, Ali Caglar Gulluce

Journal of Financial Risk Management Vol.6 No.3，August 29, 2017

DOI: 10.4236/jfrm.2017.63020 3,363 Downloads 7,560 Views Citations
A Study on Customer Prosumption Concept and Its Impact on Enterprise Value Co-Creation (Articles)

Jiamian Tian, Lei Shen, Ye Chen

Theoretical Economics Letters Vol.7 No.7，December 7, 2017

DOI: 10.4236/tel.2017.77138 1,171 Downloads 4,209 Views Citations
This article belongs to the Special Issue on Consumer Behavior Research
Factors Affecting Brand Switching Behavior in Telecommunication Industry of Pakistan: A Qualitative Investigation (Articles)

Muhammad Abdul Rauf Shah, Mudassir Husnain, Amir Zubairshah

American Journal of Industrial and Business Management Vol.8 No.2，February 26, 2018

DOI: 10.4236/ajibm.2018.82022 3,336 Downloads 21,529 Views Citations
A Multi-Stage Queue Approach to Solving Customer Congestion Problem in a Restaurant (Articles)

Adegoke S. Ajiboye, Kayode A. Saminu

Open Journal of Statistics Vol.8 No.2，April 13, 2018

DOI: 10.4236/ojs.2018.82019 1,430 Downloads 4,858 Views Citations
Social Media Monitoring (SMM) with CRM in Symantec (Articles)

Lixi Yin

Open Journal of Business and Management Vol.6 No.2，April 27, 2018

DOI: 10.4236/ojbm.2018.62030 1,105 Downloads 2,664 Views Citations
A Numerical Approach to the Customer Lifetime Value (Articles)

Darkhijav Bayanjargal, Batsukh Davaasuren, Rentsen Enkhbat

iBusiness Vol.10 No.2，June 7, 2018

DOI: 10.4236/ib.2018.102005 1,330 Downloads 4,295 Views Citations
RETRACTED:The Influence Factors of Brand Loyalty: Mobile Phone Industry (Articles)

Zyeinyelkhaan Khundyz

American Journal of Industrial and Business Management Vol.8 No.6，June 27, 2018

DOI: 10.4236/ajibm.2018.86108 1,834 Downloads 6,670 Views Citations
An Analysis of the Motivation of Customer Participation Value Co-Creation in the We-Media: A Study Based on Content Marketing (Articles)

Xin Wu, Feiyan Liu

Open Journal of Business and Management Vol.6 No.3，July 30, 2018

DOI: 10.4236/ojbm.2018.63057 1,942 Downloads 4,677 Views Citations
An Empirical Analysis on How the Building Quality, Tourism Attraction and Tourism Public Service Influence the Satisfaction of Tourism Real Estate Consumption (Articles)

Zhiyong Jiang, Jun Li, Dexiang Mei

American Journal of Industrial and Business Management Vol.8 No.8，August 22, 2018

DOI: 10.4236/ajibm.2018.88122 1,316 Downloads 2,726 Views Citations
Research on the Impact of Online Service Remedy on Customer Interactive Behavior in Virtual Brand Community (Articles)

Hai Hu, Dongpu Li

Open Journal of Business and Management Vol.7 No.1，January 3, 2019

DOI: 10.4236/ojbm.2019.71010 1,055 Downloads 2,008 Views Citations
After-Sales Service and Customer Satisfaction in the Automobile Industry in an Emerging Economy (Articles)

Charles Adusei, Isaac Tweneboah-Koduah

Open Access Library Journal Vol.6 No.1，January 25, 2019

DOI: 10.4236/oalib.1105167 2,163 Downloads 19,349 Views Citations
Parents’ Perspective on Effects and Benefits of “Brighter Minds” Cognitive Training Program: Results from an Online Survey in India (Articles)

Madhavi Bongarala, Krishnamurthy Jayanna

Creative Education Vol.10 No.1，January 28, 2019

DOI: 10.4236/ce.2019.101018 991 Downloads 6,650 Views Citations
Supply Chain Integration and Customer Relationship Management in the Airline Logistics (Articles)

Muhammad Alshurideh, Nizar M. Alsharari, Barween Al Kurdi

Theoretical Economics Letters Vol.9 No.2，February 27, 2019

DOI: 10.4236/tel.2019.92028 11,628 Downloads 20,878 Views Citations
This article belongs to the Special Issue on Consumer Behavior Research
Research on the Influence of Customer Perceived Value on Brand Equity (Articles)

Bo Yan

American Journal of Industrial and Business Management Vol.9 No.3，March 22, 2019

DOI: 10.4236/ajibm.2019.93042 3,103 Downloads 10,767 Views Citations
Evidence Implementation Plan (Articles)

Nader Saadeh

Journal of Service Science and Management Vol.12 No.3，April 2, 2019

DOI: 10.4236/jssm.2019.123021 900 Downloads 1,702 Views Citations
The Effect of Applying Customer Relationship Management in the Higher Educational Sector (Articles)

Nevine Deif, Amr Aly, Sameh Farahat

Open Access Library Journal Vol.6 No.6，June 17, 2019

DOI: 10.4236/oalib.1105436 1,294 Downloads 3,780 Views Citations
Moderation Effect of Perceived Benefits of Loyalty Programs on the Link between Store Attributes and Customer Loyalty (Articles)

Santosh Kumar Alreddy, Dwarakanath Siriguppi, Mohandas J. Menon

Theoretical Economics Letters Vol.9 No.6，August 29, 2019

DOI: 10.4236/tel.2019.96133 1,290 Downloads 3,500 Views Citations
Antecedents to Customer Engagement: Moderating Role of Media Richness of Brand Pages (Articles)

Aditi Gosain, Mukta Srivastava, Deepanvita Gupta

Theoretical Economics Letters Vol.9 No.7，October 14, 2019

DOI: 10.4236/tel.2019.97161 1,073 Downloads 3,785 Views Citations

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