Internal Customer Satisfaction - Articles - Scientific Research Publishing

Multi-Objective Cold Chain Path Optimization Based on Customer Satisfaction (Articles)

Jing Zhang, Baocheng Ding

Journal of Applied Mathematics and Physics Vol.11 No.6，June 30, 2023

DOI: 10.4236/jamp.2023.116116 233 Downloads 769 Views Citations
Factors Affecting the Adoption of E-Banking on Customer Satisfaction in Developing Countries Based on the E-S-QUAL Model: A Case of Investrust Bank (Articles)

Cynthia Chungu, Jackson Phiri

Open Journal of Business and Management Vol.12 No.3，May 23, 2024

DOI: 10.4236/ojbm.2024.123093 252 Downloads 1,922 Views Citations
An Examination of the Effects of Competitive Strategies on Customer Satisfaction in the Zambian Telecommunication Industry (Articles)

Maximo Mutemba, Terence Malama

American Journal of Industrial and Business Management Vol.14 No.7，July 31, 2024

DOI: 10.4236/ajibm.2024.147052 130 Downloads 679 Views Citations
Impact of Digitalization on Serbian Banking: Social Factors and Customer Satisfaction (Articles)

Kristina Maksic, Petros Golitsis, Ljubomir Radev, Pavlos Gkasis

Theoretical Economics Letters Vol.14 No.5，October 31, 2024

DOI: 10.4236/tel.2024.145100 72 Downloads 478 Views Citations
An Examination of How Social Media Participation and Customer Satisfaction Affect the Likelihood that a Business Will Make Another Transaction in the Hospitality Sector (Articles)

Tughlok Talukder, Seaam Bin Masud, Md. Rashel Miah, Ashrafuzzaman Hera, Md. Omar Faruque

Open Access Library Journal Vol.12 No.1，January 27, 2025

DOI: 10.4236/oalib.1112802 65 Downloads 600 Views Citations
Three Dimensional Integrated Value Models Based on ISO/IEC9126 System Quality Model (Articles)

Kazuhiro Esaki

American Journal of Operations Research Vol.3 No.3，May 23, 2013

DOI: 10.4236/ajor.2013.33031 4,327 Downloads 6,660 Views Citations
Determinant Power of “Public Service Motivation” for “Job Satisfaction” and “Customer Service Orientation”: In Case of People’s Republic of China (Articles)

Sadiq

Open Journal of Social Sciences Vol.6 No.1，January 10, 2018

DOI: 10.4236/jss.2018.61003 1,406 Downloads 4,662 Views Citations
This article belongs to the Special Issue on Public Management
The Influence of Job Characteristics on the Motivation and Satisfaction of Mid-Career Professionals (Articles)

Tanisha Bukth, Kaniz Fatima

Psychology Vol.15 No.11，November 25, 2024

DOI: 10.4236/psych.2024.1511103 140 Downloads 1,094 Views Citations
This article belongs to the Special Issue on Industrial-Organizational Psychology
Evaluation on Information Technology Service Management Process with AHP (Articles)

Jiangping Wan, Hui Zhang, Dan Wan

Technology and Investment Vol.2 No.1，February 25, 2011

DOI: 10.4236/ti.2011.21005 9,188 Downloads 16,651 Views Citations
Prediction Models for Total Customer Satisfaction Based on the ISO/IEC9126 System Quality Model (Articles)

Kazuhiro Esaki

American Journal of Operations Research Vol.3 No.4，July 12, 2013

DOI: 10.4236/ajor.2013.34037 5,160 Downloads 8,840 Views Citations
Influencing Factors on Tourists’ Purchase Intention for Intangible Cultural Heritage Souvenir: A Case of Wangkui Shadow Souvenir (Articles)

Haiying Liu, Chanchai Bunchapatanasakda, Chuantong Zhang, Shujuan Zhao, Dan Wang

Modern Economy Vol.10 No.11，November 21, 2019

DOI: 10.4236/me.2019.1011142 1,487 Downloads 2,725 Views Citations
Analysis of Influence of Price to Customer Satisfaction Based on the Prediction Models (Articles)

Kazuhiro Esaki

Intelligent Information Management Vol.5 No.3，May 24, 2013

DOI: 10.4236/iim.2013.53010 7,479 Downloads 15,516 Views Citations
The Role of Sustainability and Innovation in Small Business Transformation in Saudi Arabia (Articles)

Nabil Tarifi

American Journal of Industrial and Business Management Vol.14 No.4，April 24, 2024

DOI: 10.4236/ajibm.2024.144025 211 Downloads 988 Views Citations
This article belongs to the Special Issue on Business, Management and Strategy
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry (Articles)

Congjie Yang, Jingyin He

American Journal of Industrial and Business Management Vol.8 No.3，March 30, 2018

DOI: 10.4236/ajibm.2018.83053 1,057 Downloads 3,212 Views Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience (Articles)

Bin Yang, Jian Xue

American Journal of Industrial and Business Management Vol.10 No.2，February 20, 2020

DOI: 10.4236/ajibm.2020.102025 1,689 Downloads 6,769 Views Citations
Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania (Articles)

Liliane Pasape

Journal of Service Science and Management Vol.15 No.4，August 9, 2022

DOI: 10.4236/jssm.2022.154028 297 Downloads 1,786 Views Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City (Articles)

Vo Tan Phong, Vo Mai Duc Anh

Open Journal of Business and Management Vol.11 No.5，September 28, 2023

DOI: 10.4236/ojbm.2023.115145 372 Downloads 1,988 Views Citations
Critical Literature Review on Internal Audit Effectiveness (Articles)

Edward Yeboah

Open Journal of Business and Management Vol.8 No.5，August 20, 2020

DOI: 10.4236/ojbm.2020.85121 3,982 Downloads 16,869 Views Citations
Direct Determination of Radionuclides in the Body Optimisation of Measurements Parameters and Results Analysis (Articles)

Jean Louis Genicot, Telma Fonseca, Gary Kramer, André Wambersie

World Journal of Nuclear Science and Technology Vol.1 No.3，October 25, 2011

DOI: 10.4236/wjnst.2011.13013 7,221 Downloads 13,234 Views Citations
When Internal Control Meets Internal Audit: Conflict or Combine? (Articles)

Jingwen Nie

Open Journal of Accounting Vol.6 No.2，April 28, 2017

DOI: 10.4236/ojacct.2017.62004 3,030 Downloads 9,752 Views Citations

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