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Affiliation
ISSN
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Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service
(Articles)
Noa Willys
American Journal of Industrial and Business Management
Vol.8 No.4
,April 28, 2018
DOI:
10.4236/ajibm.2018.84070
3,479
Downloads
9,683
Views
Citations
Customers’ Responses to Employee Extra Attention
(Articles)
Yoshimasa Kageyama
,
Albert Barreda
Open Journal of Business and Management
Vol.7 No.1
,November 28, 2018
DOI:
10.4236/ojbm.2019.71004
808
Downloads
1,650
Views
Citations
Social Media and Its Connection to Business Performance—A Literature Review
(Articles)
Bruce Emmanuel
,
Shurong Zhao
,
Sulemana Bankuoru Egala
,
Yegenmuradov Mammet
,
Kweitsu Godson
American Journal of Industrial and Business Management
Vol.12 No.5
,May 19, 2022
DOI:
10.4236/ajibm.2022.125045
909
Downloads
11,263
Views
Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers
(Articles)
Liliane Pasape
iBusiness
Vol.14 No.4
,December 8, 2022
DOI:
10.4236/ib.2022.144019
160
Downloads
1,161
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
,November 25, 2011
DOI:
10.4236/me.2011.25096
5,740
Downloads
9,770
Views
Citations
Innovation in Banking Industry: Achieving Customer Satisfaction
(Articles)
Clement Achimba
,
Jared Opiyo Ongonga
,
Samson Mecha Nyarondia
,
Amembah A. Lamu Amos
,
Michael Okwara
Open Journal of Business and Management
Vol.2 No.4
,August 15, 2014
DOI:
10.4236/ojbm.2014.24031
12,627
Downloads
15,682
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
,August 14, 2015
DOI:
10.4236/jssm.2015.84058
7,594
Downloads
9,298
Views
Citations
A Research on Service Recognition
(Articles)
Shuliang Wang
,
Jingru Tian
,
Shanshan Zou
iBusiness
Vol.3 No.1
,March 10, 2011
DOI:
10.4236/ib.2011.31010
4,707
Downloads
8,026
Views
Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach
(Articles)
Ebrahim Kalani
,
Alireza Elhami
,
Mahshid Mashreghi
,
Reza Baradaran Kazem-Zadeh
,
Ehsan Kamrani
American Journal of Industrial and Business Management
Vol.8 No.3
,March 20, 2018
DOI:
10.4236/ajibm.2018.83035
1,244
Downloads
3,472
Views
Citations
An Ubiquitous Service Mobility Mechanism in the Cross Domain Service Framework
(Articles)
Jung-Sik Sung
,
Jongmoo Sohn
,
Yoon-Sik Yoo
,
Jaedoo Huh
Journal of Software Engineering and Applications
Vol.5 No.11A
,November 30, 2012
DOI:
10.4236/jsea.2012.531103
4,008
Downloads
7,153
Views
Citations
This article belongs to the Special Issue on
Cloud Computing
Service Mediator Model for Value Co-Creation Based on Service Dominant Logic
(Articles)
Minh Chau Doan
,
Kunio Shirahada
,
Michitaka Kosaka
Journal of Service Science and Management
Vol.6 No.1
,March 21, 2013
DOI:
10.4236/jssm.2013.61002
5,546
Downloads
8,917
Views
Citations
Quality Assessment in the Service Area of Expertise in an Institution of Public Health Sector
(Articles)
Jose Antonio Hernández Contreras
,
María Dolores Esquivel Hernández
,
Ana María González Ponce
Open Journal of Social Sciences
Vol.3 No.1
,January 14, 2015
DOI:
10.4236/jss.2015.31007
6,129
Downloads
7,017
Views
Citations
Some Aspects of Analysis of Dolphins’ Acoustical Signals
(Articles)
Vyacheslav Ryabov
Open Journal of Acoustics
Vol.1 No.2
,September 27, 2011
DOI:
10.4236/oja.2011.12006
7,175
Downloads
16,588
Views
Citations
The Effect of Deposition Temperature of Pb(Zr,Ti)O
3
(PZT)Thin Films with Thicknesses of around 100 nm on the Piezoelectric Response for Nano Storage Applications
(Articles)
Wook Song Han
World Journal of Condensed Matter Physics
Vol.2 No.2
,May 17, 2012
DOI:
10.4236/wjcmp.2012.22009
4,142
Downloads
7,790
Views
Citations
Impact of Coupling and Cohesion in Object-Oriented Technology
(Articles)
Vipin Saxena
,
Santosh Kumar
Journal of Software Engineering and Applications
Vol.5 No.9
,September 14, 2012
DOI:
10.4236/jsea.2012.59079
8,133
Downloads
14,292
Views
Citations
Effect of Sub-Grains and Crystal Defects on Monolike Si Solar Cell Performance
(Articles)
Chris Yang
,
Hao Wu
,
Ian Cooper
Materials Sciences and Applications
Vol.4 No.2
,February 25, 2013
DOI:
10.4236/msa.2013.42011
4,601
Downloads
7,116
Views
Citations
Brief Analysis of Characteristics and Further Research Orientation of Bioenergy Supply Chain
(Articles)
Mian Lu
,
Qiuhong Zhao
Natural Resources
Vol.4 No.1
,March 28, 2013
DOI:
10.4236/nr.2013.41012
3,648
Downloads
5,437
Views
Citations
Role of Religious Orientation in Predicting Marital Adjustment and Psychological Well-Being
(Articles)
Taiebeh Yeganeh
,
Hassan Shaikhmahmoodi
Sociology Mind
Vol.3 No.2
,April 25, 2013
DOI:
10.4236/sm.2013.32020
4,971
Downloads
9,255
Views
Citations
A Robust and Economical Underwater Stereo Video System to Observe Antarctic Krill (Euphausia superba)
(Articles)
Tom B. Letessier
,
So Kawaguchi
,
Rob King
,
Jessica J. Meeuwig
,
Robert Harcourt
,
Martin J. Cox
Open Journal of Marine Science
Vol.3 No.3
,July 15, 2013
DOI:
10.4236/ojms.2013.33016
4,453
Downloads
7,995
Views
Citations
Psychosocial Risk Factors of Cancer Diseases: How Specific Are They?
(Articles)
Shulamith Kreitler
,
Michal M. Kreitler
,
Frida Barak
Open Journal of Social Sciences
Vol.1 No.6
,December 30, 2013
DOI:
10.4236/jss.2013.16013
4,442
Downloads
6,483
Views
Citations
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