Customer Switching Behavior - Articles - Scientific Research Publishing

Customers’ Responses to Employee Extra Attention (Articles)

Yoshimasa Kageyama, Albert Barreda

Open Journal of Business and Management Vol.7 No.1，November 28, 2018

DOI: 10.4236/ojbm.2019.71004 906 Downloads 1,990 Views Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia (Articles)

Zillah Nkonde, Jackson Phiri

Open Journal of Social Sciences Vol.8 No.2，February 28, 2020

DOI: 10.4236/jss.2020.82023 1,040 Downloads 3,279 Views Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh (Articles)

Tapas Bala, Israt Jahan, Md. Al Amin, Mahmudul Haque Tanin, Md. Faridul Islam, Md. Mahbubar Rahman, Tahira Khatun

Open Journal of Business and Management Vol.9 No.5，September 16, 2021

DOI: 10.4236/ojbm.2021.95126 1,507 Downloads 14,250 Views Citations
Social Media and Its Connection to Business Performance—A Literature Review (Articles)

Bruce Emmanuel, Shurong Zhao, Sulemana Bankuoru Egala, Yegenmuradov Mammet, Kweitsu Godson

American Journal of Industrial and Business Management Vol.12 No.5，May 19, 2022

DOI: 10.4236/ajibm.2022.125045 1,329 Downloads 15,249 Views Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers (Articles)

Liliane Pasape

iBusiness Vol.14 No.4，December 8, 2022

DOI: 10.4236/ib.2022.144019 251 Downloads 1,631 Views Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City (Articles)

Nayiga Harriet, Nuwagaba Arthur, Mabel Birungi Komunda, Tom Mugizi

Open Journal of Social Sciences Vol.12 No.1，January 19, 2024

DOI: 10.4236/jss.2024.121008 444 Downloads 3,944 Views Citations
A Comparative Analysis of Customer Service Strategies, Challenges and Strives towards Customer Satisfaction: MTN Nigeria and MTN Cameroon Experience (Articles)

Neba Noela Buwah

Open Journal of Business and Management Vol.12 No.4，June 11, 2024

DOI: 10.4236/ojbm.2024.124109 159 Downloads 1,161 Views Citations
Investigation of Factors That Affecting on Customer Loyalty in Banking Sector in Egypt (Articles)

Mohamed Refat Mahfouz, Monika Fayez, Ahmed Moussa ElSamadicy

Open Access Library Journal Vol.12 No.2，February 26, 2025

DOI: 10.4236/oalib.1112891 46 Downloads 240 Views Citations
AI-Driven Personalization in E-Commerce: The Case of Amazon and Shopify’s Impact on Consumer Behavior (Articles)

Daniel Kashetu Alasa, Dalower Hossain, Gugu Jiyane, Mohammad Hasan Sarwer, Tui Rani Saha

Voice of the Publisher Vol.11 No.1，March 12, 2025

DOI: 10.4236/vp.2025.111009 231 Downloads 2,277 Views Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels (Articles)

Maud Tixier

Modern Economy Vol.2 No.5，November 25, 2011

DOI: 10.4236/me.2011.25096 5,903 Downloads 10,169 Views Citations
Innovation in Banking Industry: Achieving Customer Satisfaction (Articles)

Clement Achimba, Jared Opiyo Ongonga, Samson Mecha Nyarondia, Amembah A. Lamu Amos, Michael Okwara

Open Journal of Business and Management Vol.2 No.4，August 15, 2014

DOI: 10.4236/ojbm.2014.24031 12,867 Downloads 16,614 Views Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach (Articles)

Ebrahim Kalani, Alireza Elhami, Mahshid Mashreghi, Reza Baradaran Kazem-Zadeh, Ehsan Kamrani

American Journal of Industrial and Business Management Vol.8 No.3，March 20, 2018

DOI: 10.4236/ajibm.2018.83035 1,329 Downloads 3,905 Views Citations
Reduction of Cogging Torque in Permanent Magnet Flux-Switching Machines (Articles)

Yu Wang, Jianxin Shen, Zongxi Fang, Weizhong Fei

Journal of Electromagnetic Analysis and Applications Vol.1 No.1，March 12, 2009

DOI: 10.4236/jemaa.2009.11003 10,125 Downloads 19,054 Views Citations
Identification and low-complexity regime-switching insulin control of type I diabetic patients (Articles)

Ali Hariri, Le Yi Wang

Journal of Biomedical Science and Engineering Vol.4 No.4，April 22, 2011

DOI: 10.4236/jbise.2011.44040 5,202 Downloads 9,398 Views Citations
Determination of the Triplet State Lifetime of C₆₀ /Toluene Solution and C₆₀ Thin Films by Pump-Probe Method (Articles)

Cheng Bao Yao, Elisee Kponou, Yun Dong Zhang, Jin Fang Wang, Ping Yuan

Optics and Photonics Journal Vol.1 No.2，June 29, 2011

DOI: 10.4236/opj.2011.12013 5,123 Downloads 9,342 Views Citations
Tellurium Crystallisation in GeTeSb System (Articles)

Maamar Belhadji, Hassan Khoussa, Yahia Zanoun, Mohamed Belbachir, Noureddine Hakiki

Journal of Crystallization Process and Technology Vol.1 No.3，October 13, 2011

DOI: 10.4236/jcpt.2011.13010 4,570 Downloads 9,510 Views Citations
Forecasting Volatility of Gold Price Using Markov Regime Switching and Trading Strategy (Articles)

Nop Sopipan, Pairote Sattayatham, Bhusana Premanode

Journal of Mathematical Finance Vol.2 No.1，February 28, 2012

DOI: 10.4236/jmf.2012.21014 9,710 Downloads 22,503 Views Citations
Legacy of the Asian Currency Crisis: The Case of Korea (Articles)

Jangryoul Kim, Gieyoung Lim

Modern Economy Vol.3 No.8，December 31, 2012

DOI: 10.4236/me.2012.38118 4,061 Downloads 5,837 Views Citations
Research on New Practice Teaching Mode of SPC Switching Fundamentals Course Based on the Training Platform (Articles)

Junping Gao, Rui Wu, Jianfei Liu, Jinyong Gao, Yanmang Su

Creative Education Vol.3 No.7B，January 15, 2013

DOI: 10.4236/ce.2012.37B025 4,217 Downloads 5,657 Views Citations
Limited Delay Preemption Based Priority in Differentiated Optical Burst Switching Networks with Small Buffers (Articles)

Jiuru Yang, Hong’an Ye

Communications and Network Vol.5 No.3C，October 4, 2013

DOI: 10.4236/cn.2013.53B2082 2,445 Downloads 3,685 Views Citations

<...234 ...>

	customer@scirp.org
	+86 18163351462(WhatsApp)
	1655362766

	Paper Publishing WeChat

All	Title	Abstract	Keywords
DOI	Author	Journal	Affiliation
ISSN	Subject

	customer@scirp.org
	+86 18163351462(WhatsApp)
	1655362766

	Paper Publishing WeChat

Browse Subjects

Publish with us

Home

About SCIRP

Service

Policies