Customer Relationship - Articles - Scientific Research Publishing

Customers’ Responses to Employee Extra Attention (Articles)

Yoshimasa Kageyama, Albert Barreda

Open Journal of Business and Management Vol.7 No.1，November 28, 2018

DOI: 10.4236/ojbm.2019.71004 932 Downloads 2,122 Views Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia (Articles)

Zillah Nkonde, Jackson Phiri

Open Journal of Social Sciences Vol.8 No.2，February 28, 2020

DOI: 10.4236/jss.2020.82023 1,118 Downloads 3,479 Views Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh (Articles)

Tapas Bala, Israt Jahan, Md. Al Amin, Mahmudul Haque Tanin, Md. Faridul Islam, Md. Mahbubar Rahman, Tahira Khatun

Open Journal of Business and Management Vol.9 No.5，September 16, 2021

DOI: 10.4236/ojbm.2021.95126 1,568 Downloads 14,795 Views Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City (Articles)

Nayiga Harriet, Nuwagaba Arthur, Mabel Birungi Komunda, Tom Mugizi

Open Journal of Social Sciences Vol.12 No.1，January 19, 2024

DOI: 10.4236/jss.2024.121008 536 Downloads 5,190 Views Citations
A Comparative Analysis of Customer Service Strategies, Challenges and Strives towards Customer Satisfaction: MTN Nigeria and MTN Cameroon Experience (Articles)

Neba Noela Buwah

Open Journal of Business and Management Vol.12 No.4，June 11, 2024

DOI: 10.4236/ojbm.2024.124109 191 Downloads 1,562 Views Citations
Understanding Societal Influences on the Customer Journey: COVID-19 Pandemic Impact (Articles)

Daissy Moya Sanchez, Ramon Martin Guart, Andrea Ramírez Moya, Joaquim Majó Fernández

Open Journal of Social Sciences Vol.12 No.6，June 21, 2024

DOI: 10.4236/jss.2024.126014 132 Downloads 1,268 Views Citations
Investigation of Factors That Affecting on Customer Loyalty in Banking Sector in Egypt (Articles)

Mohamed Refat Mahfouz, Monika Fayez, Ahmed Moussa ElSamadicy

Open Access Library Journal Vol.12 No.2，February 26, 2025

DOI: 10.4236/oalib.1112891 75 Downloads 530 Views Citations
AI-Driven Personalization in E-Commerce: The Case of Amazon and Shopify’s Impact on Consumer Behavior (Articles)

Daniel Kashetu Alasa, Dalower Hossain, Gugu Jiyane, Mohammad Hasan Sarwer, Tui Rani Saha

Voice of the Publisher Vol.11 No.1，March 12, 2025

DOI: 10.4236/vp.2025.111009 455 Downloads 5,968 Views Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels (Articles)

Maud Tixier

Modern Economy Vol.2 No.5，November 25, 2011

DOI: 10.4236/me.2011.25096 6,009 Downloads 10,340 Views Citations
Internal Audit and Review of the Negative Customer Behavior (Articles)

Jing Wu

Journal of Service Science and Management Vol.8 No.4，August 14, 2015

DOI: 10.4236/jssm.2015.84058 7,908 Downloads 10,190 Views Citations
Strategies Hospital Manager Use to Improve Customer Services (Articles)

Delores J. Leonard, Charles Needham

Open Journal of Business and Management Vol.8 No.2，March 23, 2020

DOI: 10.4236/ojbm.2020.82051 1,679 Downloads 9,187 Views Citations
Self-Organized Detection of Relationships in a Network (Articles)

Qurban A. Memon

Int'l J. of Communications, Network and System Sciences Vol.3 No.3，March 31, 2010

DOI: 10.4236/ijcns.2010.33039 3,930 Downloads 7,877 Views Citations
Global pattern of pairwise relationship in genetic network (Articles)

Ao Yuan, Qingqi Yue, Victor Apprey, George E. Bonney

Journal of Biomedical Science and Engineering Vol.3 No.10，October 28, 2010

DOI: 10.4236/jbise.2010.310128 4,500 Downloads 8,445 Views Citations
On Exploiting Temporal, Social, and Geographical Relationships for Data Forwarding in Delay Tolerant Networks (Articles)

Zhijie Li, Ming Li, Longxiang Gao

Journal of Software Engineering and Applications Vol.7 No.2，February 11, 2014

DOI: 10.4236/jsea.2014.72009 3,609 Downloads 5,375 Views Citations
Research Data Management in China: Can Librarians Bring a Paradigm Shift? (Articles)

Isidore Komla Zotoo, Guifeng Liu, Zhangping Lu, Frank Kofi Essien

Open Access Library Journal Vol.9 No.2，February 14, 2022

DOI: 10.4236/oalib.1108341 133 Downloads 814 Views Citations
Technology Enabled Customer Relationship Management in Supermarket Industry in Nigeria (Articles)

Olamade O. Owolabi, Yusuff S. Adeleke, Kazeem Abubakar

American Journal of Industrial and Business Management Vol.3 No.2，April 23, 2013

DOI: 10.4236/ajibm.2013.32027 8,255 Downloads 15,991 Views Citations
Neuroimmune interaction between multiple sclerosis and inflammatory bowel disease (Articles)

Basilio Vagner Ramirez, Catalina Rojas Acosta

World Journal of Neuroscience Vol.3 No.4，August 20, 2013

DOI: 10.4236/wjns.2013.34025 8,243 Downloads 19,093 Views Citations
Marital distress and disease progression: A systematic review (Review)

Ming Guan, Bingxue Han

Health Vol.5 No.10，October 9, 2013

DOI: 10.4236/health.2013.510216 4,729 Downloads 6,955 Views Citations
An Estimation Method for Relationship Strength in Weighted Social Network Graphs (Articles)

Xiang XLin, Tao Shang, Jianwei Liu

Journal of Computer and Communications Vol.2 No.4，March 18, 2014

DOI: 10.4236/jcc.2014.24012 4,422 Downloads 6,171 Views Citations
The Characteristics of the Violence against Women in Mozambique (Articles)

Germano Vera Cruz, Lidia Domingos, Aniceto Sabune

Health Vol.6 No.13，July 3, 2014

DOI: 10.4236/health.2014.613192 5,630 Downloads 8,829 Views Citations
This article belongs to the Special Issue on Healthy Interpersonal Relationship

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