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A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image
(Articles)
Bruce Emmanuel
,
Owusu-Ansah Priscilla
Open Journal of Business and Management
Vol.10 No.2
, March 9, 2022
DOI:
10.4236/ojbm.2022.102040
2,547
Downloads
16,658
Views
Citations
Nurses Turnover: Retention of the Staff
(Articles)
Fawzeyah S. H. S. Alharbi
,
Zayan Mustafa
,
Mercy Benoy
Open Journal of Nursing
Vol.12 No.3
, March 23, 2022
DOI:
10.4236/ojn.2022.123013
1,271
Downloads
14,396
Views
Citations
Service Robots—An Innovative Sustainability in Rural Banking
(Articles)
Ravi Hariharan
,
Radhakrishna Vedapradha
,
Elango Sudha
,
Krishnamurthi Subramani
,
Venkoba Rao Divyashree
Journal of Service Science and Management
Vol.16 No.4
, August 29, 2023
DOI:
10.4236/jssm.2023.164026
520
Downloads
2,241
Views
Citations
Guest Satisfaction and Culinary Tourism in Split: An Analysis of Gastronomic Offerings and Visitor Experience
(Articles)
Monika Orlić
,
Ivan Kovačević
Open Access Library Journal
Vol.12 No.8
, August 14, 2025
DOI:
10.4236/oalib.1113858
90
Downloads
664
Views
Citations
CSR Impact of Bangladeshi Bank on Consumer Loyalty: Trust and Satisfaction Roles during COVID-19
(Articles)
Md Jahir Uddin Khan
,
Shouming Chen
,
Md Zakir Hossain Khan
,
Md Abid Hasan
Open Journal of Business and Management
Vol.13 No.6
, November 27, 2025
DOI:
10.4236/ojbm.2025.136233
110
Downloads
676
Views
Citations
Increasing Customer Satisfaction, Financial Stability, Brand Loyalty and Efficiency by Making KPI Measurements with Technology Integration in Logistics
(Articles)
Murat Başal
Open Journal of Social Sciences
Vol.14 No.2
, February 28, 2026
DOI:
10.4236/jss.2026.142028
107
Downloads
945
Views
Citations
This article belongs to the Special Issue on
Technology and Society
Brand Humanization and Women’s Loyalty in Clothing Stores, Chimbote 2025
(Articles)
Rafael Callacnà Alba
,
Luis Junior Príncipe Montenegro
,
Elizabeth Cieza Querevalù
,
Melissa Lisbeth Castro Cruz
,
Giancarlos Gilbert Quiñones Ardiles
,
Nicole Taily Castro Cruz
Open Journal of Social Sciences
Vol.13 No.8
, August 15, 2025
DOI:
10.4236/jss.2025.138022
104
Downloads
557
Views
Citations
Moderation Effect of Perceived Benefits of Loyalty Programs on the Link between Store Attributes and Customer Loyalty
(Articles)
Santosh Kumar Alreddy
,
Dwarakanath Siriguppi
,
Mohandas J. Menon
Theoretical Economics Letters
Vol.9 No.6
, August 29, 2019
DOI:
10.4236/tel.2019.96133
1,529
Downloads
4,459
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
, November 25, 2011
DOI:
10.4236/me.2011.25096
6,246
Downloads
10,953
Views
Citations
Determinants of Online Banking Adoption among Ghanaian University Students
(Articles)
Benjamin B. Angenu
,
Fedelis Quansah
,
Abednego F. Okoe
Journal of Service Science and Management
Vol.8 No.2
, April 1, 2015
DOI:
10.4236/jssm.2015.82020
4,334
Downloads
6,948
Views
Citations
Study on the Influence Path of Brand Virtual Community Interaction on Customer Loyalty
(Articles)
Shupan Wang
,
Jinhua Tong
,
Danting Zhou
Open Journal of Business and Management
Vol.4 No.1
, January 25, 2016
DOI:
10.4236/ojbm.2016.41016
4,970
Downloads
7,788
Views
Citations
Will Consumers’ Learning Motivation Affect Their Brand Loyalty? Research on Moderating Role of Brand Cognition
(Articles)
Wen Li
,
Tian’e Fu
,
Ziying Huang
American Journal of Industrial and Business Management
Vol.6 No.11
, November 24, 2016
DOI:
10.4236/ajibm.2016.611101
3,657
Downloads
11,577
Views
Citations
Research on the Influence Factors of Brand Experience on Consumers’ Brand Loyalty
(Articles)
Xi Zhang
Open Journal of Business and Management
Vol.7 No.2
, March 28, 2019
DOI:
10.4236/ojbm.2019.72038
2,110
Downloads
7,040
Views
Citations
The Impact of Nationalism of Consumers Loyalty: A Case Study of Multinational Retail Firms in China
(Articles)
Bo Wu
,
Hamrila Binti Abdul Latif
,
Mahani B. T. Mohammad
,
Sharizal Bin Hashin
Journal of Service Science and Management
Vol.16 No.2
, April 18, 2023
DOI:
10.4236/jssm.2023.162006
383
Downloads
2,113
Views
Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City
(Articles)
Vo Tan Phong
,
Vo Mai Duc Anh
Open Journal of Business and Management
Vol.11 No.5
, September 28, 2023
DOI:
10.4236/ojbm.2023.115145
671
Downloads
3,709
Views
Citations
The Extent of the Impact of Social Responsibility Practices on Customer’s Loyalty: Evidence from Jordanian Telecommunication Companies
(Articles)
Noor Ahmad Mahmood Alkhudierat
Open Access Library Journal
Vol.8 No.12
, December 16, 2021
DOI:
10.4236/oalib.1108170
218
Downloads
1,503
Views
Citations
Self-Esteem’s Moderation of Self-Congruity Effects on Brand Loyalty
(Articles)
Jane Brannen
,
Cynthia M. Frisby
Theoretical Economics Letters
Vol.7 No.6
, October 31, 2017
DOI:
10.4236/tel.2017.76126
2,277
Downloads
6,682
Views
Citations
Brand Equity and Brand Loyalty in the Internet Banking Context: FIMIX-PLS Market Segmentation
(Articles)
Sandra Maria Correia Loureiro
,
Francisco Javier Miranda
Journal of Service Science and Management
Vol.4 No.4
, December 7, 2011
DOI:
10.4236/jssm.2011.44054
13,611
Downloads
23,911
Views
Citations
Service Quality Experience and Customers’ Behavioural Intentions in Active Sport Tourism
(Articles)
Anna Romiti
,
Daria Sarti
Modern Economy
Vol.7 No.12
, November 1, 2016
DOI:
10.4236/me.2016.712127
4,292
Downloads
11,665
Views
Citations
This article belongs to the Special Issue on
Marketing
Environmental Forces underneath the Innovativeness of Manufacturing Firms
(Articles)
Jeffrey Yi-Lin Forrest
,
Canchu Lin
,
Sunita Mondal
,
Reginald Tucker
Theoretical Economics Letters
Vol.9 No.5
, June 14, 2019
DOI:
10.4236/tel.2019.95088
1,167
Downloads
2,995
Views
Citations
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