Firm to Customer Strategy - Articles - Scientific Research Publishing

C2F2C Strategy Development: The Sichuan Fanqing Furniture Industry Company Case Study (Articles)

Zhong Liang, Yin Jin, Maria Santos

Open Journal of Social Sciences Vol.7 No.10，October 17, 2019

DOI: 10.4236/jss.2019.710006 550 Downloads 1,787 Views Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers? (Articles)

Mabel Birungi Komunda, Aihie Osarenkhoe

Journal of Service Science and Management Vol.16 No.6，November 24, 2023

DOI: 10.4236/jssm.2023.166036 156 Downloads 728 Views Citations
An Examination of the Effects of Competitive Strategies on Customer Satisfaction in the Zambian Telecommunication Industry (Articles)

Maximo Mutemba, Terence Malama

American Journal of Industrial and Business Management Vol.14 No.7，July 31, 2024

DOI: 10.4236/ajibm.2024.147052 141 Downloads 804 Views Citations
Entrepreneurship, National Culture & Firm Growth (Articles)

Rakesh Gupta

Theoretical Economics Letters Vol.8 No.7，June 1, 2018

DOI: 10.4236/tel.2018.87090 1,527 Downloads 4,233 Views Citations
This article belongs to the Special Issue on Cultural Economics
Empirical Analysis of the Processes Driving Data Analytics and Their Outcomes (Articles)

Daisuke Kanama

Open Journal of Business and Management Vol.11 No.3，May 19, 2023

DOI: 10.4236/ojbm.2023.113057 135 Downloads 658 Views Citations
Marketing Strategy Analysis of Yogurt under Consumption Upgrading: A Case Study of Le Pur (Articles)

Suiyuan Zeng, Ming Chen

Open Journal of Social Sciences Vol.5 No.2，February 24, 2017

DOI: 10.4236/jss.2017.52018 4,886 Downloads 11,041 Views Citations
Strategy Orientation Analysis in the Mobile Phone Case Business (Articles)

Ville Isoherranen, Pekka Kess

Modern Economy Vol.2 No.3，July 26, 2011

DOI: 10.4236/me.2011.23043 9,190 Downloads 17,851 Views Citations
Optimal Investment Strategy under Stochastic Interest Rates (Articles)

Adeline Peter Mtunya, Philip Ngare, Yaw Nkansah-Gyekye

Journal of Mathematical Finance Vol.7 No.2，May 19, 2017

DOI: 10.4236/jmf.2017.72017 1,763 Downloads 3,074 Views Citations
The Impact of Competitive Strategies on Firm Performance: The Mediating Role of Market Orientation and Innovation: An Empirical Study of the Georgian Beverage Sector (Articles)

Fuat Karaev

Technology and Investment Vol.14 No.2，May 26, 2023

DOI: 10.4236/ti.2023.142007 495 Downloads 2,543 Views Citations
Strategies for Enrollment Managers at Historically Black Colleges and Universities: A Single Case Study (Articles)

Johnny B. McDonald, Charles R. Needham

Open Journal of Business and Management Vol.8 No.3，May 29, 2020

DOI: 10.4236/ojbm.2020.83084 955 Downloads 2,641 Views Citations
Product-Customization and Payment Policy with Postponement Strategy (Articles)

Jian-Qiang Luo

Journal of Service Science and Management Vol.6 No.1，March 21, 2013

DOI: 10.4236/jssm.2013.61001 5,611 Downloads 8,733 Views Citations
Does Environmental Innovation Produce License: A Customer-Based Brand Equity Perspective? (Articles)

Qiong Yao, Heng Fang

American Journal of Industrial and Business Management Vol.8 No.1，January 19, 2018

DOI: 10.4236/ajibm.2018.81007 1,058 Downloads 2,171 Views Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study (Articles)

Hemaid Alsulami

American Journal of Industrial and Business Management Vol.11 No.9，September 18, 2021

DOI: 10.4236/ajibm.2021.119059 737 Downloads 4,113 Views Citations
The Theory of the Revenue Maximizing Firm (Articles)

Beniamino Moro

Journal of Service Science and Management Vol.1 No.2，September 25, 2008

DOI: 10.4236/jssm.2008.12019 8,908 Downloads 18,771 Views Citations
Management Participation and Firm Performance (Articles)

Juliana Mulaa Namada, Evans Aosa, Zachary Awino, Gituro Wainaina

American Journal of Industrial and Business Management Vol.4 No.3，March 20, 2014

DOI: 10.4236/ajibm.2014.43018 6,945 Downloads 10,807 Views Citations
Empirical study of Logistics Outsourcing practices and Firm Productivity of selected Manufacturing Companies in Nigeria (Articles)

Sherifat Omolola Adesunkanmi, Saka Adesina Nurain

Open Journal of Business and Management Vol.10 No.6，November 21, 2022

DOI: 10.4236/ojbm.2022.106164 290 Downloads 1,444 Views Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry (Articles)

Congjie Yang, Jingyin He

American Journal of Industrial and Business Management Vol.8 No.3，March 30, 2018

DOI: 10.4236/ajibm.2018.83053 1,071 Downloads 3,263 Views Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience (Articles)

Bin Yang, Jian Xue

American Journal of Industrial and Business Management Vol.10 No.2，February 20, 2020

DOI: 10.4236/ajibm.2020.102025 1,730 Downloads 7,026 Views Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited (Articles)

Emmanuel Sena Gohoho, Michael Kwasi Dzikunu, Amewu Attah, Alfred Ofori-Abebrese

Open Journal of Social Sciences Vol.10 No.6，June 16, 2022

DOI: 10.4236/jss.2022.106002 310 Downloads 1,853 Views Citations
Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania (Articles)

Liliane Pasape

Journal of Service Science and Management Vol.15 No.4，August 9, 2022

DOI: 10.4236/jssm.2022.154028 312 Downloads 1,864 Views Citations

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