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Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania
(Articles)
Liliane Pasape
Journal of Service Science and Management
Vol.15 No.4
,August 9, 2022
DOI:
10.4236/jssm.2022.154028
196
Downloads
1,256
Views
Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach
(Articles)
Michele Gorgoglione
,
Umberto Panniello
Journal of Intelligent Learning Systems and Applications
Vol.3 No.2
,April 8, 2011
DOI:
10.4236/jilsa.2011.32011
8,810
Downloads
16,174
Views
Citations
This article belongs to the Special Issue on
Intelligent Learning Systems in Banking and Finance
The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters
(Articles)
Yong Zhang
,
Min Hou
,
Hui Li
,
Qiong Yao
American Journal of Industrial and Business Management
Vol.6 No.3
,March 31, 2016
DOI:
10.4236/ajibm.2016.63031
2,519
Downloads
3,639
Views
Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers
(Articles)
Liliane Pasape
iBusiness
Vol.14 No.4
,December 8, 2022
DOI:
10.4236/ib.2022.144019
162
Downloads
1,187
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
116
Downloads
730
Views
Citations
A Numerical Approach to the Customer Lifetime Value
(Articles)
Darkhijav Bayanjargal
,
Batsukh Davaasuren
,
Rentsen Enkhbat
iBusiness
Vol.10 No.2
,June 7, 2018
DOI:
10.4236/ib.2018.102005
1,236
Downloads
3,788
Views
Citations
Assessing the Impact of Sanitation on Customer Retention: A Survey of Restaurants in the Tamale Metropolis
(Articles)
Salam Abubakari
,
Karim Ankrah Mohammed
,
Ibrahim Nshinmi Iddrisu
Open Access Library Journal
Vol.6 No.12
,December 27, 2019
DOI:
10.4236/oalib.1105967
2,366
Downloads
8,719
Views
Citations
Strategies for Enrollment Managers at Historically Black Colleges and Universities: A Single Case Study
(Articles)
Johnny B. McDonald
,
Charles R. Needham
Open Journal of Business and Management
Vol.8 No.3
,May 29, 2020
DOI:
10.4236/ojbm.2020.83084
839
Downloads
2,095
Views
Citations
Exploring the Impact of Switching Costs on Customer Retention in the Technology Standard Competition Market
(Articles)
Yong Zhang
,
Xi Chen
,
Yuhong Zhao
,
Qiong Yao
Journal of Service Science and Management
Vol.7 No.4
,August 13, 2014
DOI:
10.4236/jssm.2014.74024
4,470
Downloads
5,878
Views
Citations
Customer Retention: Behaviour Perspective Model of Ghanaian Telecommunication Industry Using Multinomial Regression Analysis
(Articles)
Nelson Doe Dzivor
,
Frank B. K. Twenefour
,
Emmanuel M. Baah
,
Mathias Gyamfi
Applied Mathematics
Vol.13 No.1
,January 21, 2022
DOI:
10.4236/am.2022.131005
169
Downloads
705
Views
Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
566
Downloads
3,369
Views
Citations
Factors That Restrict or Support Retention among RN-to-BSN Nursing Students: A Replication Study
(Articles)
Brelinda Kern
Open Journal of Nursing
Vol.4 No.4
,April 18, 2014
DOI:
10.4236/ojn.2014.44034
6,676
Downloads
11,170
Views
Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
(Articles)
Congjie Yang
,
Jingyin He
American Journal of Industrial and Business Management
Vol.8 No.3
,March 30, 2018
DOI:
10.4236/ajibm.2018.83053
993
Downloads
2,852
Views
Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience
(Articles)
Bin Yang
,
Jian Xue
American Journal of Industrial and Business Management
Vol.10 No.2
,February 20, 2020
DOI:
10.4236/ajibm.2020.102025
1,322
Downloads
4,233
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
192
Downloads
1,258
Views
Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City
(Articles)
Vo Tan Phong
,
Vo Mai Duc Anh
Open Journal of Business and Management
Vol.11 No.5
,September 28, 2023
DOI:
10.4236/ojbm.2023.115145
175
Downloads
933
Views
Citations
A Survey and Research on Woolworths Customer Satisfaction
(Articles)
Yining Wang
American Journal of Industrial and Business Management
Vol.12 No.5
,May 27, 2022
DOI:
10.4236/ajibm.2022.125052
824
Downloads
8,752
Views
Citations
Suitability of Soil Water Retention Characteristic Models (SWRC) in Regions and Soil Depth
(Articles)
Vitalis K. Too
,
Christian T. Omuto
,
Elijah K. Biamah
,
John P. O. Obiero
Journal of Water Resource and Protection
Vol.11 No.6
,June 26, 2019
DOI:
10.4236/jwarp.2019.116044
693
Downloads
1,557
Views
Citations
Review of Soil Water Retention Characteristic (SWRC) Models between Saturation and Oven Dryness
(Articles)
Vitalis K. Too
,
Christian T. Omuto
,
Elijah K. Biamah
,
John P. Obiero
Open Journal of Modern Hydrology
Vol.4 No.4
,October 21, 2014
DOI:
10.4236/ojmh.2014.44017
7,952
Downloads
9,797
Views
Citations
Biochar Source and Application Rate Effects on Soil Water Retention Determined Using Wetting Curves
(Articles)
Katy E. Brantley
,
Kristofor R. Brye
,
Mary C. Savin
,
David E. Longer
Open Journal of Soil Science
Vol.5 No.1
,January 8, 2015
DOI:
10.4236/ojss.2015.51001
6,708
Downloads
9,996
Views
Citations
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