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DOI
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Journal
Affiliation
ISSN
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Assessing the Cumulative Effect of Service Errors on Customer Perceptions
(Articles)
Rhonda L. Hensley
,
Joanne S. Utley
Journal of Service Science and Management
Vol.12 No.4
,June 21, 2019
DOI:
10.4236/jssm.2019.124035
794
Downloads
1,880
Views
Citations
The Roles of Gratitude and Guilt on Customer Satisfaction in Perceptions of Service Failure and Recovery
(Articles)
Lishan Su
,
Sekar Raju
,
Russell N. Laczniak
Journal of Service Science and Management
Vol.14 No.1
,February 3, 2021
DOI:
10.4236/jssm.2021.141002
520
Downloads
2,108
Views
Citations
A Systematic Framework of Equipment Maintenance and Service with Application to Wire Bonder
(Articles)
Ren-Jung Chang
,
Yu-Tsang Hsieh
,
Eric Chang
iBusiness
Vol.2 No.1
,March 26, 2010
DOI:
10.4236/ib.2010.21003
7,091
Downloads
11,778
Views
Citations
Service Failure, Psychological Contract Violation and Formation of Customer Relationship Crisis—An Empirical Research of the OCT Theme Park
(Articles)
Qian Xu
,
Kexiang Wu
Journal of Service Science and Management
Vol.11 No.4
,August 29, 2018
DOI:
10.4236/jssm.2018.114032
982
Downloads
2,270
Views
Citations
Propulsion Shaft and Gearbox Failure in Marine Vessels: A Duration Model Analysis
(Articles)
D. E. Onwuegbuchunam
,
I. C. Ogwude
,
C. C. Igboanusi
,
K. O. Okeke
,
N. N. Azian
Journal of Transportation Technologies
Vol.10 No.4
,August 10, 2020
DOI:
10.4236/jtts.2020.104019
863
Downloads
5,049
Views
Citations
A Research on Service Recognition
(Articles)
Shuliang Wang
,
Jingru Tian
,
Shanshan Zou
iBusiness
Vol.3 No.1
,March 10, 2011
DOI:
10.4236/ib.2011.31010
4,700
Downloads
8,167
Views
Citations
An Ubiquitous Service Mobility Mechanism in the Cross Domain Service Framework
(Articles)
Jung-Sik Sung
,
Jongmoo Sohn
,
Yoon-Sik Yoo
,
Jaedoo Huh
Journal of Software Engineering and Applications
Vol.5 No.11A
,November 30, 2012
DOI:
10.4236/jsea.2012.531103
4,000
Downloads
7,167
Views
Citations
This article belongs to the Special Issue on
Cloud Computing
Service Mediator Model for Value Co-Creation Based on Service Dominant Logic
(Articles)
Minh Chau Doan
,
Kunio Shirahada
,
Michitaka Kosaka
Journal of Service Science and Management
Vol.6 No.1
,March 21, 2013
DOI:
10.4236/jssm.2013.61002
5,532
Downloads
9,306
Views
Citations
Quality Assessment in the Service Area of Expertise in an Institution of Public Health Sector
(Articles)
Jose Antonio Hernández Contreras
,
María Dolores Esquivel Hernández
,
Ana María González Ponce
Open Journal of Social Sciences
Vol.3 No.1
,January 14, 2015
DOI:
10.4236/jss.2015.31007
6,119
Downloads
7,070
Views
Citations
Determinants and Risks Factors of Renal Failure in Patients with Heart Failure in Cardiology Department of CHU Sylvanus Olympio of Lomé (Togo)
(Articles)
Kossi Akomola Sabi
,
Eyram Yoan Makafui Amekoudi
,
Soudougoua Baragou
,
Komlan Georges Tona
,
Yaovi Afassinou
,
Machioude Pio
,
Béfa Noto-Kadou-Kaza
,
Badomta Dolaama
,
Eugene Ametepe Attisso
,
Anani Amen Tevi
,
Mawusse Koffi Mensah
,
Mindessou Murielle Schyldia Bonou-Selegbe
,
Jaques Vigan
Open Journal of Nephrology
Vol.9 No.3
,September 4, 2019
DOI:
10.4236/ojneph.2019.93008
520
Downloads
1,233
Views
Citations
Cardio-Renal Syndrome: Frequency and Associated Factors in the Abidjan Heart Institute’s Medical Department
(Articles)
Diane Meto
,
Arnaud Ekou
,
Serge D. Konan
,
Rodrigue Hazoume
,
Kolo Claude Ouattara
,
Roland Nguetta
,
Hubert Yao
Open Journal of Nephrology
Vol.13 No.3
,September 28, 2023
DOI:
10.4236/ojneph.2023.133028
42
Downloads
298
Views
Citations
Impact of chemical elements on heart failure progression in coronary heart disease patients
(Articles)
Karaskov Alexander
,
Kamenskaya Oksana
,
Levicheva Elena
,
Loginova Irina
,
Okuneva Galina
,
Cherniavsky Aleksander
,
Kliver Evgeni
,
Volkov Alexander
Health
Vol.3 No.5
,May 19, 2011
DOI:
10.4236/health.2011.35047
5,168
Downloads
10,150
Views
Citations
Is There a Crisis in Heart Transplantation? Reflection over 10 Years
(Articles)
Karin Purshouse
,
Stephen Large
,
Henry Dargie
,
John Dunning
,
James Neuberger
Open Journal of Organ Transplant Surgery
Vol.2 No.1
,February 29, 2012
DOI:
10.4236/ojots.2012.21001
4,423
Downloads
10,211
Views
Citations
Factors Associated with First-Line Antiretroviral Therapy Failure amongst HIV-Infected African Patients: A Case-Control Study
(Articles)
Charles M. Kwobah
,
Ann W. Mwangi
,
Julius K. Koech
,
Gilbert N. Simiyu
,
Abraham M. Siika
World Journal of AIDS
Vol.2 No.4
,December 10, 2012
DOI:
10.4236/wja.2012.24036
6,373
Downloads
13,698
Views
Citations
Value of Orthostatic Hypotension as a Prognostic Bed-Side Test in Heart Failure
(Articles)
Tarek M. Abdel Rahman
World Journal of Cardiovascular Surgery
Vol.2 No.4
,December 31, 2012
DOI:
10.4236/wjcs.2012.24022
6,026
Downloads
8,711
Views
Citations
The pathophysiology of AHF
—New insights from recent studies of novel diuretics and vascular modulating therapies
(Articles)
Gad Cotter
,
Olga Milo
,
Beth Davison
World Journal of Cardiovascular Diseases
Vol.3 No.1A
,March 27, 2013
DOI:
10.4236/wjcd.2013.31A020
4,222
Downloads
7,701
Views
Citations
This article belongs to the Special Issue on
Advanced Research in Heart Failure
Combined phosphodiesterase inhibitors in end-stage heart failure: A case presentation
(Articles)
Javier Reyna
,
Julio G. Peguero
,
Esteban Escolar
,
Orlando Santana
,
Gervasio A. Lamas
World Journal of Cardiovascular Diseases
Vol.3 No.3
,June 4, 2013
DOI:
10.4236/wjcd.2013.33042
3,574
Downloads
4,940
Views
Citations
Diabetic cardiomyopathy—What do we know about it?
(Articles)
Muhammad Asrar ul Haq
,
Vivek Mutha
,
Nima Rudd
,
Chiew Wong
World Journal of Cardiovascular Diseases
Vol.3 No.5A
,August 22, 2013
DOI:
10.4236/wjcd.2013.35A005
4,957
Downloads
8,311
Views
Citations
This article belongs to the Special Issue on
Myocardial Protection
An Unusual Presentation of Leptospirosis: A Case Report
(Articles)
Monika Jawanjal
,
Smita Patil
,
Manish Pendse
,
Archana Bhate
,
Shariq Hooda
Open Journal of Clinical Diagnostics
Vol.4 No.2
,June 19, 2014
DOI:
10.4236/ojcd.2014.42018
4,562
Downloads
7,038
Views
Citations
Predictors of Early Readmission in Heart Failure Patients in an Inner-City Community Hospital
(Articles)
Fafa Xexemeku
,
Arti Singh
,
Yaw Amoateng Adjepong
,
Stuart Zarich
World Journal of Cardiovascular Diseases
Vol.4 No.9
,August 26, 2014
DOI:
10.4236/wjcd.2014.49057
3,201
Downloads
5,377
Views
Citations
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