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The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective
(Articles)
Gaurav K. Agrawal
,
Daniel Berg
Journal of Service Science and Management
Vol.2 No.4
,December 15, 2009
DOI:
10.4236/jssm.2009.24052
9,489
Downloads
16,075
Views
Citations
Offering Appropriate Information Technologies at Different Stages in the Customer Service Life Cycle for Improved Service Delivery
(Articles)
Jennifer E. Gerow
,
Janis Miller
Journal of Service Science and Management
Vol.3 No.1
,March 26, 2010
DOI:
10.4236/jssm.2010.31001
7,737
Downloads
13,925
Views
Citations
A Load Balancing Policy for Distributed Web Service
(Articles)
Safiriyu Eludiora
,
Olatunde Abiona
,
Ganiyu Aderounmu
,
Ayodeji Oluwatope
,
Clement Onime
,
Lawrence Kehinde
Int'l J. of Communications, Network and System Sciences
Vol.3 No.8
,August 31, 2010
DOI:
10.4236/ijcns.2010.38087
5,537
Downloads
10,172
Views
Citations
Enterprise Service Bus: A Performance Evaluation
(Articles)
Sanjay P. Ahuja
,
Amit Patel
Communications and Network
Vol.3 No.3
,August 10, 2011
DOI:
10.4236/cn.2011.33016
10,300
Downloads
19,181
Views
Citations
Lean Practice Case for Improving Service Operations of Donuts Company
(Articles)
Song-Kyoo Kim
Journal of Service Science and Management
Vol.6 No.3
,August 6, 2013
DOI:
10.4236/jssm.2013.63026
7,787
Downloads
12,022
Views
Citations
Alternative Service Delivery Arrangements in Local Municipalities in Israel: A Case Study
(Articles)
Eti Sarig
Current Urban Studies
Vol.1 No.3
,August 29, 2013
DOI:
10.4236/cus.2013.13006
3,189
Downloads
6,129
Views
Citations
ERP System Implementation Based SOA under SaaS Model
(Articles)
Danyang Zhao
,
Feng Ye
American Journal of Industrial and Business Management
Vol.4 No.7
,July 9, 2014
DOI:
10.4236/ajibm.2014.47043
4,769
Downloads
6,857
Views
Citations
Extracting SOA Candidate Software Services from an Organization’s Object Oriented Models
(Articles)
Rana Yousef
,
Omar Adwan
,
Mohammad A. M. Abushariah
Journal of Software Engineering and Applications
Vol.7 No.9
,August 15, 2014
DOI:
10.4236/jsea.2014.79071
4,166
Downloads
5,218
Views
Citations
Current Status of the Use of Cloud Computing in SMEs in the City of Latacunga, Ecuador
(Articles)
Gabriela Cajamarca-Palomo
,
Mauricio Quisimalin-Santamaría
,
Patricio Medina-Chicaiza
Open Journal of Business and Management
Vol.7 No.2
,April 4, 2019
DOI:
10.4236/ojbm.2019.72043
1,167
Downloads
2,730
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
,August 22, 2019
DOI:
10.4236/tel.2019.96123
1,027
Downloads
2,804
Views
Citations
Applying Service System Framework to Not-for-Profit Sector: A Case of Akhuwat Foundation
(Articles)
Ghazala Yasmeen
,
Yasir Rashid
,
Yunkai Zhai
,
Abdul Rashid Kausar
,
Asif Jabbar
,
Yacong Gao
,
Caihong Bu
,
Liuyan Guo
Open Journal of Business and Management
Vol.8 No.5
,September 8, 2020
DOI:
10.4236/ojbm.2020.85132
629
Downloads
1,383
Views
Citations
Tidal Heights in Hyper-Synchronous Estuaries
(Articles)
Ian M. Kidd
,
Shuhong Chai
,
Andrew Fischer
Natural Resources
Vol.5 No.11
,August 19, 2014
DOI:
10.4236/nr.2014.511053
3,866
Downloads
5,119
Views
Citations
This article belongs to the Special Issue on
Tide
Performance Analysis of the D-STTD Communication System with AMC Scheme
(Articles)
Jeonghwan LEE
,
Gilsang YOON
,
Namgil LEE
,
Sangjin RYOO
,
Cheolwoo YOU
,
Intae HWANG
Int'l J. of Communications, Network and System Sciences
Vol.2 No.5
,August 21, 2009
DOI:
10.4236/ijcns.2009.25035
4,697
Downloads
8,930
Views
Citations
A Qualitative Perstective on Idempotency Defect of Two Level System Interacting with Laser and Quantized Field
(Articles)
Sayed Abdel-Khalek
,
Mohammed Mohammed Ahmed
,
Waleed Nabeel Razek
,
Abdel Shafy Obada
Smart Grid and Renewable Energy
Vol.1 No.1
,June 8, 2010
DOI:
10.4236/sgre.2010.11006
4,196
Downloads
7,167
Views
Citations
A Novel Approach for Groundwater Budgeting Using GIS in a Part of Pondicherry Region, India
(Articles)
Sivaraman Pethaperumal
,
Sabarathinam Chidambaram
,
Kandasamy Vijayaragavan
,
Mohan Viswanathan Prasanna
,
Kannan Anandavel
,
Ulaganathan Karmegam
,
Ramachandran Manivannan
,
Paluchamy Anandhan
,
Kesari Tirumalesh
Journal of Water Resource and Protection
Vol.2 No.6
,June 30, 2010
DOI:
10.4236/jwarp.2010.26067
5,432
Downloads
10,196
Views
Citations
A Proposal for Estimating the Order Level for Slow Moving Spare Parts Subject to Obsolescence
(Articles)
Marcello Fera
,
Alfredo Lambiase
,
Maria Elena Nenni
iBusiness
Vol.2 No.3
,September 30, 2010
DOI:
10.4236/ib.2010.23029
6,419
Downloads
11,150
Views
Citations
AS-Level Internet Macroscopic Topology Centralization Evolvement Analysis
(Articles)
Jie Song
,
Hai Zhao
,
Bo Yang
,
Huali Sun
Journal of Software Engineering and Applications
Vol.3 No.10
,November 19, 2010
DOI:
10.4236/jsea.2010.310106
4,905
Downloads
8,390
Views
Citations
Economic Diversity and Employment Levels in Italian Provinces over the Period 1951-2001: Does a Recurrent Industrial Pattern Exist?
(Articles)
Alessandro Marra
,
Vittorio Carlei
,
Alessandro Crociata
Modern Economy
Vol.2 No.3
,July 29, 2011
DOI:
10.4236/me.2011.23049
5,346
Downloads
8,854
Views
Citations
Evaluation of Eta Weather Forecast Model over Central Africa
(Articles)
Romeo Steve Tanessong
,
Derbetini A. Vondou
,
P. Moudi Igri
,
F. Mkankam Kamga
Atmospheric and Climate Sciences
Vol.2 No.4
,November 2, 2012
DOI:
10.4236/acs.2012.24048
4,159
Downloads
7,414
Views
Citations
Some Reasons to Revise the International Standard ISO 226:2003: Acoustics—Normal Equal-Loudness-Level Contours
(Articles)
Juhani Parmanen
Open Journal of Acoustics
Vol.2 No.4
,December 17, 2012
DOI:
10.4236/oja.2012.24016
6,122
Downloads
12,629
Views
Citations
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