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Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers
(Articles)
Danilo Garcia
,
Trevor Archer
,
Saleh Moradi
,
Bibinaz Ghiabi
Psychology
Vol.3 No.2
,February 23, 2012
DOI:
10.4236/psych.2012.32030
7,530
Downloads
15,027
Views
Citations
Call Auction Markets with Risk-Averse Specialists
(Articles)
Paolo Vitale
Theoretical Economics Letters
Vol.2 No.2
,May 23, 2012
DOI:
10.4236/tel.2012.22030
5,316
Downloads
8,502
Views
Citations
Personality Traits and Performance: The Mediating Role of Adaptive Behavior in Call Centers
(Articles)
Said Echchakoui
American Journal of Industrial and Business Management
Vol.3 No.1
,January 17, 2013
DOI:
10.4236/ajibm.2013.31003
10,417
Downloads
17,861
Views
Citations
Computer Aided Call for Tenders: A Tool for Software Bidding
(Articles)
Jorge Hochstetter
,
Carlos Cares
Journal of Software Engineering and Applications
Vol.7 No.7
,June 11, 2014
DOI:
10.4236/jsea.2014.77055
4,420
Downloads
6,062
Views
Citations
Regression Testing in Developer Environment for Absence of Code Coverage
(Articles)
M. Thillaikarasi
,
K. Seetharaman
Journal of Software Engineering and Applications
Vol.7 No.8
,July 7, 2014
DOI:
10.4236/jsea.2014.78057
3,478
Downloads
5,069
Views
Citations
Reusable Function Discovery by Call-Graph Analysis
(Articles)
Dan Zhao
,
Li Miao
,
Dafang Zhang
Journal of Software Engineering and Applications
Vol.8 No.4
,April 15, 2015
DOI:
10.4236/jsea.2015.84019
3,219
Downloads
4,050
Views
Citations
Risk-Neutral Pricing of European Call Options: A Specious Concept
(Articles)
Daniel T. Cassidy
Journal of Mathematical Finance
Vol.8 No.2
,May 9, 2018
DOI:
10.4236/jmf.2018.82022
978
Downloads
4,216
Views
Citations
A Study on Numerical Solution of Black-Scholes Model
(Articles)
Md. Nurul Anwar
,
Laek Sazzad Andallah
Journal of Mathematical Finance
Vol.8 No.2
,May 17, 2018
DOI:
10.4236/jmf.2018.82024
2,141
Downloads
10,636
Views
Citations
Put-Call Parity in Equity Options Markets: Recent Evidence
(Articles)
Timothy A. Krause
Theoretical Economics Letters
Vol.9 No.4
,March 26, 2019
DOI:
10.4236/tel.2019.94039
1,350
Downloads
3,402
Views
Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia
(Articles)
Zillah Nkonde
,
Jackson Phiri
Open Journal of Social Sciences
Vol.8 No.2
,February 28, 2020
DOI:
10.4236/jss.2020.82023
1,040
Downloads
3,281
Views
Citations
African Lion Population Estimates in Tanzania’s Ruaha National Park
(Articles)
Michael H. Kimaro
,
Hillary T. Mrosso
,
Simon J. Chidodo
,
Nyemo A. Chilagane
,
Fenrick F. Msigwa
,
George B. Bulenga
,
Rose P. Kicheleri
,
Charles P. Mgeni
,
Rajabu J. Kangile
,
Elisante A. Kimambo
,
Courtney Hughes
,
Camille Warbington
,
Helen Mchaki
,
Daniel Mathayo
,
Halima R. Kiwango
Open Journal of Ecology
Vol.12 No.8
,August 18, 2022
DOI:
10.4236/oje.2022.128031
268
Downloads
2,286
Views
Citations
Estimates of Density and Population Size of African Lions in the Katavi National Park, Tanzania
(Articles)
Shwahibu Massawe
,
Hillary Thomas Mrosso
,
Michael Honorati Kimaro
Open Journal of Ecology
Vol.12 No.9
,September 23, 2022
DOI:
10.4236/oje.2022.129035
311
Downloads
2,111
Views
Citations
This article belongs to the Special Issue on
Ecology and Conservation
Simultaneous Interpreting Output Assessment of Earnings Conference Call: Case Analysis of Tencent 2022 Q3 Result Announcement
(Articles)
Hongfei Li
,
Jinyu Liu
Open Journal of Applied Sciences
Vol.14 No.1
,January 31, 2024
DOI:
10.4236/ojapps.2024.141017
163
Downloads
573
Views
Citations
A New Description of the Advertisement Call of Terrestrial Nebulous Treefrog,
Scinax nebulosus
(Spix, 1824) in Brazil: Implications for Interpopulation Variation
(Articles)
José R. de Oliveira-Santos
,
Geraldo J. B. Moura
,
Marcelo N. C. Kokubum
,
Priscila G. Gambale
Open Access Library Journal
Vol.11 No.3
,March 21, 2024
DOI:
10.4236/oalib.1111269
58
Downloads
414
Views
Citations
Bridging Language Attitudes with Perceived Language Notions
(Articles)
Andreas Papapavlou
,
Andia Mavromati
Open Journal of Modern Linguistics
Vol.7 No.2
,April 28, 2017
DOI:
10.4236/ojml.2017.72013
2,260
Downloads
5,131
Views
Citations
A Comparative Study of Biological Evolution and Cultural Evolution from the Perspective of Evolution
(Articles)
Shuyan Zhao
Open Access Library Journal
Vol.8 No.7
,July 16, 2021
DOI:
10.4236/oalib.1107673
164
Downloads
1,707
Views
Citations
Language Neuromechanics: The Human Biological-Language Evolution
(Articles)
Dingyu Chung
Journal of Behavioral and Brain Science
Vol.8 No.8
,August 8, 2018
DOI:
10.4236/jbbs.2018.88028
1,126
Downloads
4,184
Views
Citations
DEBRA: On the Unsupervised Learning of Concept Hierarchies from (Literary) Text
(Articles)
Peter J. Worth
,
Domagoj Doresic
International Journal of Intelligence Science
Vol.13 No.4
,October 23, 2023
DOI:
10.4236/ijis.2023.134006
154
Downloads
754
Views
Citations
Effects of Intelligent Tutoring Systems (ITS) on Personalized Learning (PL)
(Articles)
Yasar Akyuz
Creative Education
Vol.11 No.6
,June 30, 2020
DOI:
10.4236/ce.2020.116069
3,407
Downloads
10,603
Views
Citations
Language Evolution in Biolinguistics from a Multi-Factor Perspective
(Articles)
Zhenyi Shao
Open Access Library Journal
Vol.6 No.11
,November 7, 2019
DOI:
10.4236/oalib.1105867
628
Downloads
2,034
Views
Citations
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