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Affiliation
ISSN
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Assessing the Impact of a Managed Services Model on Organisational Performance in the Zambian Telecommunications Industry
(Articles)
Jeremiah Njobvu
,
Isaac N. Simate
Open Journal of Business and Management
Vol.12 No.3
,May 31, 2024
DOI:
10.4236/ojbm.2024.123107
124
Downloads
467
Views
Citations
Systems Approach to Develop a Conceptual Model of the Service Enterprise
(Articles)
Zaida Alarcón-Bernal
,
Ricardo Aceves-García
,
Arturo Fuentes-Zenón
Journal of Service Science and Management
Vol.12 No.6
,September 16, 2019
DOI:
10.4236/jssm.2019.126048
774
Downloads
2,458
Views
Citations
RETRACTED: Optimization of Supply Chain Networks Using MINLP Model with Deterministic Demand
(Articles)
Abdulhadi Altherwi
,
Mohamed Zohdy
Open Journal of Optimization
Vol.9 No.1
,March 11, 2020
DOI:
10.4236/ojop.2020.91001
854
Downloads
1,983
Views
Citations
Analysis on the Applicability of Building Pension Model among Community Courtyard
(Articles)
Hui Xiao
,
Di Tian
,
Xiang Li
,
Xing Liu
,
Lei Wu
,
Ling Li
,
Yuerong Zhu
,
Helang Huang
Open Journal of Social Sciences
Vol.6 No.6
,May 23, 2018
DOI:
10.4236/jss.2018.66007
845
Downloads
1,551
Views
Citations
A Conceptual Model That Identifies Mathematical Models and Lean Techniques for Problem-Solving at the Different Decision-Making Levels of Service Companies
(Articles)
Zaida E. Alarcón Bernal
,
Ricardo Aceves García
,
Arturo Fuentes Zenón
Journal of Service Science and Management
Vol.14 No.2
,April 19, 2021
DOI:
10.4236/jssm.2021.142011
540
Downloads
1,669
Views
Citations
The Factors Affecting the Adoption of e-PACRA Services through the Government Service Bus
(Articles)
Gift Kozo Mwinga
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.1
,January 27, 2022
DOI:
10.4236/ojbm.2022.101024
228
Downloads
1,252
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
299
Downloads
1,798
Views
Citations
Offering Appropriate Information Technologies at Different Stages in the Customer Service Life Cycle for Improved Service Delivery
(Articles)
Jennifer E. Gerow
,
Janis Miller
Journal of Service Science and Management
Vol.3 No.1
,March 26, 2010
DOI:
10.4236/jssm.2010.31001
7,737
Downloads
13,925
Views
Citations
Qualifying and Quantifying IT Services Added Values in Outsourcing Assignments—Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
,
Torbjorn Tergesten
Journal of Service Science and Management
Vol.5 No.4
,December 26, 2012
DOI:
10.4236/jssm.2012.54038
4,137
Downloads
7,275
Views
Citations
The Potential Impact of Incentives on Managed Lane Travel
(Articles)
Namoo A. Han
,
Mark W. Burris
Journal of Transportation Technologies
Vol.8 No.4
,August 9, 2018
DOI:
10.4236/jtts.2018.84014
824
Downloads
1,535
Views
Citations
Health 3.0—The patient-clinician “arabic spring” in healthcare
(Articles)
Serge Gagnon
,
Laurent Chartier
Health
Vol.4 No.2
,February 27, 2012
DOI:
10.4236/health.2012.42008
5,557
Downloads
9,465
Views
Citations
Analysis of Logistics Service Attributes Based on Quantitative Kano Model: A Case Study of Express Delivering Industries in China
(Articles)
Qingliang Meng
,
Nongji Zhou
,
Jian Tian
,
Yijia Chen
,
Fen Zhou
Journal of Service Science and Management
Vol.4 No.1
,March 8, 2011
DOI:
10.4236/jssm.2011.41007
11,061
Downloads
20,181
Views
Citations
The Model of Mobile Knowledge Services System in the Management of Complex Cluster Project
(Articles)
Yong Liu
,
Bingxin Liu
iBusiness
Vol.3 No.1
,March 10, 2011
DOI:
10.4236/ib.2011.31006
10,241
Downloads
17,141
Views
Citations
Improved Radio Network Dimensioning for Real-Time Polling Service on IEEE 802.16 Wireless Networks with QoS Consideration
(Articles)
Thiaw Seng Ng
,
Teong Chee Chuah
,
Yi Fei Tan
Int'l J. of Communications, Network and System Sciences
Vol.5 No.3
,March 21, 2012
DOI:
10.4236/ijcns.2012.53024
4,000
Downloads
6,943
Views
Citations
Business Models at Work in the Mobile Service Sector
(Articles)
Jeaneth Johansson
,
Malin Malmström
,
Diana Chroneer
,
Maria Ek Styven
,
Anne Engström
,
Birgitta Bergvall-Kåreborn
iBusiness
Vol.4 No.1
,March 31, 2012
DOI:
10.4236/ib.2012.41010
5,705
Downloads
10,396
Views
Citations
Dynamic 3-D Indoor Radio Propagation Model and Applications with Radios from 433 MHZ to 2.4 GHz
(Articles)
Yiming Ji
Int'l J. of Communications, Network and System Sciences
Vol.5 No.11
,November 26, 2012
DOI:
10.4236/ijcns.2012.511079
6,321
Downloads
9,306
Views
Citations
A Decision Method for Improving Tourism Industry Service Quality under Budget Constraints
(Articles)
Xiaojun Chen
,
Qingliang Meng
,
Ling Zhang
Journal of Service Science and Management
Vol.8 No.5
,October 29, 2015
DOI:
10.4236/jssm.2015.85079
3,893
Downloads
5,638
Views
Citations
Evaluation of School Based Assessment Teacher Training Programme
(Articles)
Mohd Azmi Mat Yusoff
,
Jamil Ahmad
,
Azlin Norhaini Mansor
,
Rahayu Johari
,
Kamisah Othman
,
Norlizah Che Hassan
Creative Education
Vol.7 No.4
,April 20, 2016
DOI:
10.4236/ce.2016.74065
3,954
Downloads
9,728
Views
Citations
Study on the Improvement of Fresh Electricity Suppliers Cold Chain Logistics Service Quality
(Articles)
Yanhong Liu
Journal of Service Science and Management
Vol.9 No.6
,December 2, 2016
DOI:
10.4236/jssm.2016.96050
4,619
Downloads
8,114
Views
Citations
Workflow-Based Platform Design and Implementation for Numerical Weather Prediction Models and Meteorological Data Service
(Articles)
Xiaoxia Chen
,
Min Wei
,
Jing Sun
Atmospheric and Climate Sciences
Vol.7 No.3
,July 26, 2017
DOI:
10.4236/acs.2017.73025
1,558
Downloads
2,773
Views
Citations
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