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Fusva, A., Dean, D., Suhartanto, D., Syarief, M. E., Arifin, A. Z., Suhaeni, T., & Rafdinal, W. (2020). Loyalty Formation and Its Impact on Financial Performance of Islamic Banks—Evidence from Indonesia. Journal of Islamic Marketing, 12, 1872-1886.
https://doi.org/10.1108/JIMA-12-2019-0258

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