[1]
|
X. Hu, G. Wu, Y. Wu and H. Zhang, “The Effects of Web Assurance Seals on Consumers’ Initial Trust in an Online Vendor: A Functional Perspective,” Decision Support Systems, Vol. 48, No. 2, 2010, pp. 407-418.
doi:10.1016/j.dss.2009.10.004
|
[2]
|
C. Liu, J. T. Marchewka, J. Lu and C. S. Yu, “Beyond Concern: A Privacy-Trust-Behavioral Intention Model of Electronic Commerce,” Information & Management, Vol. 42, No. 1, 2004, pp. 89-304.
doi:10.1016/j.im.2004.01.002
|
[3]
|
S. Grabner-Krauter and E. A. Kaluscha, “Empirical Research in On-Line Trust: A Review and Critical Assessment,” International Journal of Human-Computer Studies, Vol. 58, No. 6, 2003, pp. 783-812.
doi:10.1016/S1071-5819(03)00043-0
|
[4]
|
M. Koufaris and W. Hampton-Sosa, “The Development of Initial Trust in an Online Company by New Customers,” Information & Management, Vol. 41, No. 3, 2004, pp. 377-397.
|
[5]
|
B. Ganguly, S. B. Dash, D. Cyr and M. Head, “The Effects of Website Design on Purchase Intention in Online Shopping: The Mediating Role of Trust and the Moderating Role of Culture,” International Journal of Electronic Business, Vol. 8, No. 4-5, 2010, pp. 302-330.
doi:10.1504/IJEB.2010.035289
|
[6]
|
L. F. Lages, A. Lancastrea and C. Lages, “The B2B-RELPERF Scale and Scorecard: Bringing Relationship Marketing Theory into Business-to-Business Practice,” Industrial Marketing Management, Vol. 37, No. 6, 2008, pp. 686-697. doi:10.1016/j.indmarman.2007.05.008
|
[7]
|
C. L. Kun, K. Inwon and D. H. McKnight, “Transfer from Offline Trust to Key Online Perceptions: An Empirical Study,” IEEE Transactions on Engineering Management, Vol. 54, No. 4, 2007, pp. 729-741.
doi:10.1109/TEM.2007.906851
|
[8]
|
D. H. McKnight, V. Choudhury and C. Kacmar, “The Impact of Initial Consumer Trust on Intentions to Transact with a Web Site: A Trust Building Model,” Journal of Strategic Information Systems, Vol. 11, No. 3-4, 2002, pp. 297-323. doi:10.1016/S0963-8687(02)00020-3
|
[9]
|
R. Connolly and F. Bannister, “Factors Influencing Irish Consumers’ Trust,” Management Research News, Vol. 31, No. 5, 2008, pp. 339-358.
doi:10.1108/01409170810865154
|
[10]
|
H. Wang and Z. Hu, “Online Trust between Inexperienced Consumers and Experienced Consumers: An Empirical Study,” Second International Conference on Future Information Technology and Management Engineering, Hong Kong, 13-14 November 2009, pp.167-170.
doi:10.1109/FITME.2009.47
|
[11]
|
P. Durkan, M. Durkin and J. Gillen, “Exploring Efforts to Engender On-Line Trust,” International Journal of Entrepreneurial Behaviour & Research, Vol. 9, No. 3, 2003, pp. 93-110. doi:10.1108/13552550310476184
|
[12]
|
F. S. Djahantighi and E. Fakar, “Factors Affecting Customer’s Trends for Reservation Foreign Hotels via Internet in Iran,” International Bulletin of Business Administration, No. 7, 2010, pp. 6-14.
http://www.eurojournals.com/IBBA_7.htm
|
[13]
|
B. Merrilees and M. L. Fry, “E-Trust: The Influence of Perceived Interactivity on E-Retailing Users,” Marketing Intelligence and planning, Vol. 21, No. 2, 2003, pp. 123128. doi:10.1108/02634500310465461
|
[14]
|
E. Constantinides, “Influencing the Online Consumer’S Behavior: The Web Experience,” Internet Research, Vol. 14, No. 2, 2004, pp. 111-126.
doi:10.1108/10662240410530835
|
[15]
|
H. Y. Ha, “Factors Influencing Consumer Perceptions of Brand Trust Online,” Journal of Product & Brand Management, Vol. 13, No. 5, 2004, pp. 329-342.
doi:10.1108/10610420410554412
|
[16]
|
M. Turilli, A. Vaccaro and M. Taddeo, “The Case of Online Trust,” Knowledge, Technology and Policy, Vol. 23, No. 3-4, 2010, pp. 333-345.
|
[17]
|
G. Bolton, E. Katok and A. Ockenfels, “How Effective Are Electronic Reputation Mechanisms? An Experimental Investigation,” Management Science, Vol. 50, No. 11, 2004, pp. 1587-1602. doi:10.1287/mnsc.1030.0199
|
[18]
|
Y. H. Chen and S. Barnes, “Initial Trust and Online Buyer Behaviour,” Industrial Management & Data Systems, Vol. 107, No. 1, 2007, pp. 21-36.
doi:10.1108/02635570710719034
|
[19]
|
L. Chai and P. Pavlou, “From ‘Ancient’ to ‘Modern’: A Cross-Cultural Investigation of Electronic Commerce Adoption in Greece and the United States,” The Journal of Enterprise Information Management, Vol. 17, No. 6, 2004, pp. 416-423. doi:10.1108/17410390410566706
|
[20]
|
F. Sultan and H. A. Mooraj, “Designing a Trust-Based E-Business Strategy,” Marketing Management, American Marketing Association, 2001, pp. 40-45.
|
[21]
|
E. Y. Kim and Y. K. Kim, “Predicting Online Purchase Intentions for Clothing Products,” European Journal of Marketing, Vol. 38, No. 7, 2004, pp. 883-897.
doi:10.1108/03090560410539302
|
[22]
|
W. C. M. So, T. N. D. Wong and D. Sculli, “Factors Affecting Intentions to Purchase via the Internet,” Industrial Management and Data Systems, Vol. 105, No. 9, 2005, pp. 1225-1244. doi:10.1108/02635570510633275
|
[23]
|
C. M. Chiu, C. C. Chang, H. L. Cheng and Y. H. Fang, “Determinants of Customer Repurchase Intention in Online Shopping,” Online Information Review, Vol. 33, No. 4, 2009, pp. 761-784. doi:10.1108/14684520910985710
|
[24]
|
D. Maditinos and K. Theodoridis, “Satisfaction Determinants in the Greek Online Shopping Context,” Information Technology & People, Vol. 23, No. 4, 2010, pp. 312329. doi:10.1108/09593841011087789
|
[25]
|
N. K. Malhotra and J. D. McCort, “A Cross-Cultural Comparison of Behavioral Intention Models Theoretical Consideration and an Empirical Investigation,” International Marketing Review, Vol. 18, No. 3, 2001, pp. 235-269.
doi:10.1108/02651330110396505
|
[26]
|
A. P. Field, “Discovering Statistics Using SPSS (and Sex and Drugs and Rock ‘n’ Roll),” 2nd Edition, Sage, London, 2005.
|