The Role of Electronic Human Resource Management in Contemporary Human Resource Management


More and more organizations have been replacing face-to-face human resource management activities with electronic human resource management, E-HRM for short. E-HRM facilitates the HR function to create dynamic and operational capabilities and contributes greatly on HRM effectiveness. This article elaborates on E-HRM in detail on the following aspects: Introduction of E-HRM, types of E-HRM, role of E-HRM, factors influencing utility, effectiveness of E-HRM, determinants of attitude towards E-HRM and the context for E-HRM in China, and it is expected to help people understand E-HRM more comprehensively and systematically.

Share and Cite:

Ma, L. and Ye, M. (2015) The Role of Electronic Human Resource Management in Contemporary Human Resource Management. Open Journal of Social Sciences, 3, 71-78. doi: 10.4236/jss.2015.34009.

Conflicts of Interest

The authors declare no conflicts of interest.


[1] Hooi, L.W. (2006) Implementing e-HRM: The Readiness of Small and Medium Sized Manufacturing Companies in Malaysia. Asia Pacific Business Review, 12, 465-485.
[2] Lengnick-Hall, M.L. and Moritz, S. (2003) The Impact of e-HR on the Human Resource Management Function. Journal of Labor Research, 24, 365-379.
[3] Strohmeier, S. (2007) Research in e-HRM: Review and Implications. Human Resource Management Review, 17, 19-37.
[4] Shrivastava, S. and Shaw, J.B. (2003) Liberating HR through Technology. Human Resource Management, 42, 201-222.
[5] Bernardin, H.J. and Russell, J.E. (1993) Human Resource Management: An Experiential Approach. McGraw-Hill, New York.
[6] Fisher, C.D., Schoenfeldt, L.F. and Shaw, J.B. (1996) An Introduction to Human Resource Management. Houghton Mifflin Company, Boston.
[7] Ru?l, H., Bondarouk, T. and Looise, J.K. (2004) E-HRM: Innovation or Irritation. An Explorative Empirical Study in Five Large Companies on Web-Based HRM. Management Revue, 15, 364-380.
[8] Snell, S.A., Stueber, D. and Lepak, D.P. (2002) Virtual HR Departments: Getting Out of the Middle. CAHRS Working Paper Series, 71.
[9] Yeung, A.K. and Lake, D.G. (1995) Human Resource Competencies: An Empirical Assessment. Human Resource Management, 34, 473-495.
[10] Lepak, D.P. and Snell, S.A. (1998) Virtual HR: Strategic Human Resource Management in the 21st Century. Human resource Management Review, 8, 215-234.
[11] Kovach, K.A. and Cathcart, C.E. (1999) Human Resource Information Systems (HRIS): Providing Business with Rapid Data Access, Information Exchange and Strategic Advantage. Public Personnel Management, 28, 275-282.
[12] Pinsonneault, A. and Kraemer, K.L. (1993) Survey Research Methodology in Management Information Systems: An Assessment. Journal of Management Information Systems, 10, 75-105.
[13] Ruel, H.J., Bondarouk, T.V. and Van der Velde, M. (2007) The Contribution of E-HRM to HRM Effectiveness: Results from a Quantitative Study in a Dutch Ministry. Employee Relations, 29, 280-291.
[14] Laumer, S., Eckhardt, A. and Weitzel, T. (2010) Electronic Human Resources Management in an E-Business Environment. Journal of Electronic Commerce Research, 11, 240-250.
[15] Strohmeier, S. and Kabst, R. (2009) Organizational Adoption of E-HRM in Europe: An Empirical Exploration of Major Adoption Factors. Journal of Managerial Psychology, 24, 482-501.
[16] Voermans, M. and van Veldhoven, M.J.P.M. (2007) Attitude towards E-HRM: An Empirical Study at Philips. Personnel Review, 36, 887-902.
[17] Olivas-Lujan, M.R., Ramirez, J. and Zapata-Cantu, L. (2007) E-HRM in Mexico: Adapting Innovations for Global Competitiveness. International Journal of Manpower, 28, 418-434.
[18] Fishbein, M. and Ajzen, I. (1975) Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. Addison-Wesley, Reading.
[19] Li, Q., Zhang, S.M., Chen, H.T., Fang, S.P., Yu, X., Liu, D. and Zeng, F.D. (2004) Awareness and Attitudes of Healthcare Professionals in Wuhan, China to the Reporting of Adverse Drug Reactions. Chinese Medical Journal, 117, 856-861.
[20] Rüel, H.J.M. (2001) The Non-Technical Side of Office Technology: Managing the Clarity of the Spirit and the Appropriation of Office Technology. In: Snodgrass, C.R. and Szewczak, E.J., Eds., Managing the Human Side of Information Technology: Challenges and Solutions, Idea Group Publishing, Hershey, PA, 78-104.
[21] Seddon, K.R. (1997) Ionic Liquids for Clean Technology. Journal of Chemical Technology and Biotechnology, 68, 351-356.<351::AID-JCTB613>3.0.CO;2-4
[22] Mahmood, M.A., Burn, J.M., Gemoets, L.A. and Jacquez, C. (2000) Variables Affecting Information Technology End-User Satisfaction: A Meta-Analysis of the Empirical Literature. International Journal of Human-Computer Studies, 52, 751-771.
[23] Zeithaml, V.A., Berry, L.L. and Parasuraman, A. (1996) The Behavioral Consequences of Service Quality. The Journal of Marketing, 60, 31-46.
[24] Carlson, J. and O’Cass, A. (2010) Exploring the Relationships between E-Service Quality, Satisfaction, Attitudes and Behaviours in Content-Driven E-Service Web Sites. Journal of Services Marketing, 24, 112-127.
[25] Agarwal, R. and Prasad, J. (1997) The Role of Innovation Characteristics and Perceived Voluntariness in the Acceptance of Information Technologies. Decision Sciences, 28, 557-582.
[26] Venkatesh, V. and Davis, F.D. (2000) A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies. Management Science, 46, 186-204.
[27] Amoroso, D.L. and Cheney, P.H. (1991) Testing a Causal Model of End-User Application Effectiveness. Journal of Management Information Systems, 8, 63-89.
[28] Igbaria, M., Zinatelli, N., Cragg, P. and Cavaye, A.L. (1997) Personal Computing Acceptance Factors in Small Firms: A Structural Equation Model. MIS Quarterly, 21, 279-305.
[29] Venkatesh, V., Morris, M.G., Davis, G.B. and Davis, F.D. (2003) User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, 27, 425-478.
[30] Karjaluoto, H., Mattila, M. and Pento, T. (2002) Factors Underlying Attitude Formation towards Online Banking in Finland. International Journal of Bank Marketing, 20, 261-272.
[31] Liang, H., Xue, Y., Ke, W. and Wei, K.K. (2010) Understanding the Influence of Team Climate on IT Use. Journal of the Association for Information Systems, 11, 414-432.
[32] Ma, X. (2010) A Framework of E-HRM Information Systems in Fashion Enterprise. Proceedings of the 2010 Second International Conference on Information Technology and Computer Science (ITCS), Kiev, 24-25 July 2010, 305-308.
[33] Zhang, L. and Wang, H. (2006) Intelligent Information Processing in Human Resource Management: An Implementation Case in China. Expert Systems, 23, 356-369.
[34] Dezalay, Y. and Garth, B., Eds. (2011) Lawyers and the Rule of Law in an Era of Globalization. Routledge, London.
[35] Chen, Y.F. and Funke, M. (2009) China’s New Labour Contract Law: No Harm to Employment? China Economic Review, 20, 558-572.
[36] Wang, F.L. (2005) Brewing Tensions While Maintaining Stabilities: The Dual Role of the Hukou System in Contemporary China. Asian Perspective, 29, 85-124.
[37] Xue, Y., Liang, H., Boulton, W.R. and Snyder, C.A. (2005) ERP Implementation Failures in China: Case Studies with Implications for ERP Vendors. International Journal of Production Economics, 97, 279-295.
[38] Bj?rkman, I., Smale, A., Sumelius, J., Suutari, V. and Lu, Y. (2008) Changes in Institutional Context and MNC Operations in China: Subsidiary HRM Practices in 1996 versus 2006. International Business Review, 17, 146-158.
[39] Cooke, F.L. (2004) HRM in China. In: Budhwar, P.S., Ed., Managing Human Resources in Asia-Pacific, Routledge, London, 17-34.
[40] Sumelius, J. (2009) Developing and Integrating HRM Practices in MNC Subsidiaries in China. Hanken School of Economics, Helsinki.
[41] Luo, Y. (2002) Corruption and Organization in Asian Management Systems. Asia Pacific Journal of Management, 19, 405-422.
[42] Hau-siu Chow, I. (2004) The Impact of Institutional Context on Human Resource Management in Three Chinese Societies. Employee Relations, 26, 626-642.
[43] Ge, L. and Vo?, S. (2009) ERP Application in China: An Overview. International Journal of Production Economics, 122, 501-507.
[44] Huang, Z. and Palvia, P. (2001) ERP Implementation Issues in Advanced and Developing Countries. Business Process Management Journal, 7, 276-284.
[45] Hempel, P.S. (2001) Differences between Chinese and Western Managerial Views of Performance. Personnel Review, 30, 203-226.
[46] Paul Huo, Y. and Von Glinow, M.A. (1995) On Transplanting Human Resource Practices to China: A Culture-Driven Approach. International Journal of Manpower, 16, 3-15.
[47] Cooke, F.L. (2013) Human Resource Management in China: New Trends and Practices. Routledge, London.
[48] Martin, G., Alexander, H., Reddington, M. and Pate, J.M. (2006) Using Technology to Transform the Future of HR: An Illustrated Model of E-HR. Proceedings of the Academy of Management Annual Conference, Atlanta, 11-16 August 2006, 12-16.

Copyright © 2022 by authors and Scientific Research Publishing Inc.

Creative Commons License

This work and the related PDF file are licensed under a Creative Commons Attribution 4.0 International License.