Nordic Container Port Sustainability Performance—A Conceptual Intelligent Framework - Journal of Service Science and Management

JSSM > Vol.8 No.1, February 2015

Journal of Service Science and Management

Volume 8, Issue 1 (February 2015)

ISSN Print: 1940-9893 ISSN Online: 1940-9907

Google-based Impact Factor: 1.94 Citations

Nordic Container Port Sustainability Performance—A Conceptual Intelligent Framework ()

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DOI: 10.4236/jssm.2015.81002 3,724 Downloads 5,207 Views Citations

Author(s)

Moulay Hicham Hakam

Affiliation(s)

Department of Industrial Engineering, Narvik University College, Narvik, Norway.

ABSTRACT

There is a lack of both integrative frameworks for container ports and dedicated ones to the Nordic region as observed in the literature. The purpose of this paper is to fill that gap by proposing a conceptual intelligent sustainability performance management framework for Nordic container ports. First a description of such framework is given where the application of artificial intelligence is vital. Then, scanning the literature for performance measurement, features of ports in the Nordic region and port sustainability is undertaken. A dedicated list of key performance indicators is suggested. Finally, a prototype based on hypothetical data is developed for demonstration purposes.

KEYWORDS

Conceptual Framework, Sustainability Performance, Nordic Container Ports, Prototype

Share and Cite:

Hakam, M. (2015) Nordic Container Port Sustainability Performance—A Conceptual Intelligent Framework. Journal of Service Science and Management, 8, 14-23. doi: 10.4236/jssm.2015.81002.

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