Journal of Service Science and Management

Volume 3, Issue 2 (June 2010)

ISSN Print: 1940-9893   ISSN Online: 1940-9907

Google-based Impact Factor: 1.94  Citations  

Brand Relationships: A Personality-Based Approach

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DOI: 10.4236/jssm.2010.32026    10,927 Downloads   23,672 Views  Citations

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ABSTRACT

The authors investigated the relationship between brand personality and brand relationships. The conceptual model was based on the hypothesis that brand personality may nurture specific consumer-brand relationships and that these relationships may influence the quality of the ties that consumers develop with brands. An instrument from intimate interpersonal relationships was used to measure consumer-brand relationships. An SEM analysis conducted on a sample of 733 consumer-brand relationships, involving nine highly known brands of different product categories, gave support to the theory. The research offers two significant contributions by: 1) Emphasizing the role of consumer-brand relationship in understanding multi-brand, symbolic consumption and 2) Offering a holistic perspective in the understanding of brand personality.

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Nobre, H. , Becker, K. and Brito, C. (2010) Brand Relationships: A Personality-Based Approach. Journal of Service Science and Management, 3, 206-217. doi: 10.4236/jssm.2010.32026.

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