Journal of Service Science and Management

Volume 4, Issue 2 (June 2011)

ISSN Print: 1940-9893   ISSN Online: 1940-9907

Google-based Impact Factor: 1.94  Citations  

Information Technology Adoption and Assimilation : Towards a Research Framework for Service Sector SMEs

HTML  Download Download as PDF (Size: 279KB)  PP. 141-157  
DOI: 10.4236/jssm.2011.42018    8,850 Downloads   16,404 Views  Citations

Affiliation(s)

.

ABSTRACT

Information technologies (IT) have become one of the most important infrastructural elements for SMEs in service in-dustries. Now, these firms show specific characteristics and behaviours with regard to adopting and assimilating IT. These specificities have not been taken into account however in formulating a research framework or programme on the adoption and assimilation of IT in service SMEs. The present study thus seeks to fill this void. After reviewing the literature on IT in the services sector, the antecedents of IT adoption and assimilation in the context of service SMEs are identified and integrated within a research framework. This framework is then applied to generate a set of twenty-two salient propositions for future research on IT adoption and assimilation in service sector SMEs.

Share and Cite:

Uwizeyemungu, S. and Raymond, L. (2011) Information Technology Adoption and Assimilation : Towards a Research Framework for Service Sector SMEs. Journal of Service Science and Management, 4, 141-157. doi: 10.4236/jssm.2011.42018.

Cited by

[1] Value co-creation in a high-performance computing (HPC) service ecosystem: opportunities for European SMEs
Digital Policy, Regulation and Governance, 2023
[2] Rôle de la performance et de la compétitivité dans l'adoption des technologies de l'information et de la communication (TIC) par les institutions de microfinance …
2022
[3] Implementation of Accounting Information Systems in Large and Medium Scale Manufacturing Enterprises of Amhara Region: In Case of Selected Metropolitan …
2021
[4] Technology Adoption in Small and Medium Enterprises (SMEs)
BISTIC Business Innovation Sustainability …, 2021
[5] Revisión de modelos para identificar los factores de adopción de TIC en Pymes
2021
[6] Perceptions of Indian managers on the impact of convergent technologies on work and resultant organisational performance in service industry
2020
[7] The Future of Work in Asia and Beyond: A Technological Revolution Or Evolution?
2020
[8] Exploring firms' accounting viability during economic turmoil: Best practices for SMEs entrepreneurship
2020
[9] Country Chapters-India
The Future of Work …, 2020
[10] An Explanatory Case Study on Passenger Service Systems Adoption: A Taiwanese Air Carrier
2019
[11] Exploring E-Business in Indian SMEs: Adoption, Trends and the Way Forward
Emerging Markets from a Multidisciplinary Perspective, 2018
[12] Understanding the complex and dynamic nature of e-health systems assimilation: a system dynamics modelling approach
2018
[13] Investigating Successful Enterprise Resource Planning Implementation in Higher Education Institutions
2018
[14] Etude des facteurs d'adoption des technologies intelligentes au sein des organisations touristiques: rôle et influence du dirigeant au sein des musées.
2018
[15] PME et TIC: de l'appropriation à l'utilisation pour une meilleure performance, une revue de la littérature
2017
[16] Verslo procesų infrastruktūros organizavimas taikant elektroninių tarpininkų paslaugas
2017
[17] Differences in ERP Value between Iberian Manufacturing and Services SMEs
Procedia Computer Science, 2017
[18] A conceptual model for passenger service systems adoption: An interdisciplinary perspective
2017
[19] PME ET TIC: DE L'APPROPRIATION A L'UTILISATION POUR UNE MEILLEURE PERFORMANCE, UNE REVUE DE LA LITTÉRATURE
2017
[20] 高技术产业对服务企业的技术溢出效应研究
科研管理, 2016
[21] Factors Influencing Information Technology Adoption and the Effects on the SMEs: The Case of South Sudan
2016
[22] Using competing models to evaluate the role of environmental pressures in ecommerce adoption by small and medium sized travel agents in a developing country
Tourism Management, 2016
[23] Role of Training and Supporting Activities in Moderating the Relationship Between R & D and Introducing KM Systems Within SMEs
2016
[24] Innovación en procesos mediante la adopción de tecnologías de la información, el caso de una empresa de servicios del sector de las microfinanzas
2016
[25] PME et TIC: de l'appropriation à l'utilisation pour une meilleure performance-Une revue de la littérature
2016
[26] Information technology service management models applied to medium and small organizations: A systematic literature review
Computer Standards & Interfaces, 2015
[27] ICT curriculum integration in modern-day classroom
2015
[28] The contribution of the internet to the strategic positioning of small businesses in the tourism industry
International Journal of Entrepreneurship and Small Business, 2015
[29] Technological capability and technology management
2014
[30] THE DETERMINANT OF ADOPTION OF ENTERPRISE RESOURCE PLANNING FOR SMALL AND MEDIUM ENTERPRISES IN IRAN
NS Safavi, M Amini, SAA Javadinia - garph.co.uk, 2014
[31] Technological capability and technology management: which dominates the development of China's telecommunications industry?
Chinese Management …, 2014
[32] TIC et performance: r?le du dirigeant de PME touristiques
Revue internationale PME: économie et gestion …, 2013
[33] Differences in ERP use and value across Iberian Manufacturing and Services SMEs
2013
[34] rôle du dirigeant de PME touristiques
2013
[35] AN INVESTIGATION INTO THE PRINCIPLES FOR CREATING AND EVALUATING EFFECTIVE BUSINESS CASES FOR COMPLEX IT INVESTMENTS
2013
[36] Factors affecting e-commerce adoption in small and medium enterprises: An interpretive study of Botswana
2013

Journals Menu
Follow SCIRP
Contact us
customer@scirp.org
WhatsApp +86 18163351462(WhatsApp)
Click here to send a message to me 1655362766
Paper Publishing WeChat

Copyright © 2025 by authors and Scientific Research Publishing Inc.

Creative Commons License

This work and the related PDF file are licensed under a Creative Commons Attribution 4.0 International License.