Author(s)

Shadia Sharmin^1,2, Faham Ahmed Kalam¹, A. T. M. Fahimul Islam^1*, Rezwan Ul Haque Aubhi¹

¹Department of Business Administration, University of Scholars, Dhaka, Bangladesh.
²Bangladesh University of Professionals (BUP), Dhaka, Bangladesh.

This systematic review attempts to promote organizational efficiency by synthesizing scholarly evidence on the association between emotional intelligence (EI) and employee performance. Utilizing a rigorous approach, this study conducts an examination of all scholarly publications published in Scopus between 2014 and 2023. The Scopus database is used to retrieve the data. The VOSviewer is employed for bibliometric analysis in this research. The results indicate that emotional intelligence (EI) has a major impact on employees’ performance, influencing both individual opportunities and overall corporate outcomes. The majority of research investigations tend to employ a quantitative methodology, frequently making use of structural equation modeling (SEM) and the AMOS software. The focus of research is mostly centered in Malaysia, Indonesia, India, and the United Kingdom. This study makes a significant contribution by conducting a complete analysis of the influence of emotional intelligence (EI) on employee performance. It not only sheds light on the current state of knowledge in this area but also identifies potential areas for future research and practical implications. Notwithstanding the constraints in the selection of databases and the possibility of exclusions, the systematic method lays a robust groundwork for the progression of knowledge in this field.

Emotional Intelligence, Employee Performance, Organizational Effectiveness

Sharmin, S. , Kalam, F. , Islam, A. and Aubhi, R. (2024) Impact of Emotional Intelligence on Employee Performance: A Bibliometric Approach. Journal of Human Resource and Sustainability Studies, 12, 243-262. doi: 10.4236/jhrss.2024.122013.