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The Roles of Gratitude and Guilt on Customer Satisfaction in Perceptions of Service Failure and Recovery
(Articles)
Lishan Su
,
Sekar Raju
,
Russell N. Laczniak
Journal of Service Science and Management
Vol.14 No.1
,February 3, 2021
DOI:
10.4236/jssm.2021.141002
520
Downloads
2,110
Views
Citations
Tourism Distribution System and Information and Communication Technologies (ICT) Development: Comparing Data of 2008 and 2012
(Articles)
Carmen Berné
,
María Gómez-Campillo
,
Víctor Orive
Modern Economy
Vol.6 No.2
,February 3, 2015
DOI:
10.4236/me.2015.62012
4,378
Downloads
6,377
Views
Citations
4TQS: Four Tiers OVER Quality of Sensing with Energy Improvement in Wireless Sensor Network
(Articles)
Luis Orlando Philco Asqui
,
Néstor A. Zamora Cedeño
Int'l J. of Communications, Network and System Sciences
Vol.14 No.7
,July 31, 2021
DOI:
10.4236/ijcns.2021.147007
162
Downloads
743
Views
Citations
Elaboration of an Easy Aqueous Sol-Gel Method for the Synthesis of Micro- and Mesoporous
γ
-Al
2
O
3
Supports
(Articles)
Vincent Claude
,
Hugo Solis Garcia
,
Cédric Wolfs
,
Stéphanie D. Lambert
Advances in Materials Physics and Chemistry
Vol.7 No.7
,July 25, 2017
DOI:
10.4236/ampc.2017.77023
1,654
Downloads
3,857
Views
Citations
Landscapes of Andenes and Sustainable Infrastructure in Andean Cities
(Articles)
Ruiz Lourdes
,
Gavilanes Alejandro
Journal of Building Construction and Planning Research
Vol.7 No.3
,September 26, 2019
DOI:
10.4236/jbcpr.2019.73006
700
Downloads
1,761
Views
Citations
Handling Observations with Low Interrater Agreement Values
(Articles)
Gensheng Liu
,
Mohammad M. Amini
,
Emin Babakus
,
Marla B. Royne Stafford
Journal of Analytical Sciences, Methods and Instrumentation
Vol.1 No.2
,December 16, 2011
DOI:
10.4236/jasmi.2011.12002
3,714
Downloads
8,448
Views
Citations
R&D-Marketing Integration and Performance—Evidence Provided by Agricultural Science and Technology Enterprises
(Articles)
Qiong Yao
,
Meisi Xu
,
Hua Song
,
Wenfang Jiang
,
Yong Zhang
Journal of Service Science and Management
Vol.7 No.1
,February 7, 2014
DOI:
10.4236/jssm.2014.71003
14,613
Downloads
25,121
Views
Citations
An Investigation of Various Government Programs, Trade and Industrial Policies on Growth and Development of Small Scale Industries toward Their Marketing Activities in Nigeria
(Articles)
Mufutau Akanbi Awoniyi
American Journal of Industrial and Business Management
Vol.4 No.12
,December 23, 2014
DOI:
10.4236/ajibm.2014.412084
4,141
Downloads
5,597
Views
Citations
A Review of Brand Valuation Method
(Articles)
Jiangwen Huang
Journal of Service Science and Management
Vol.8 No.1
,February 4, 2015
DOI:
10.4236/jssm.2015.81008
10,400
Downloads
15,011
Views
Citations
The Effect of In-Game Advertising in SNS on Brand Equity
(Articles)
Jianhua Yang
,
Meizhen Zhang
,
Zhiqin Zou
Journal of Service Science and Management
Vol.8 No.1
,February 16, 2015
DOI:
10.4236/jssm.2015.81013
4,681
Downloads
6,873
Views
Citations
Consumers’ Perceived Brand Aspiration and Its Impact on Intention to Pay Price Premium: Moderating Role of Brand Jealousy
(Articles)
S. Sreejesh
Theoretical Economics Letters
Vol.5 No.2
,April 20, 2015
DOI:
10.4236/tel.2015.52033
7,846
Downloads
11,615
Views
Citations
Determinants of IT Innovation Diffusion from Dynamic Perspective—Review and Prospects
(Articles)
Mingwang Lei
Technology and Investment
Vol.7 No.1
,February 18, 2016
DOI:
10.4236/ti.2016.71001
4,799
Downloads
5,996
Views
Citations
Reimaging Ethiopia through Destination Branding
(Articles)
Mulugeta Girma
American Journal of Industrial and Business Management
Vol.6 No.2
,February 29, 2016
DOI:
10.4236/ajibm.2016.62019
3,120
Downloads
6,087
Views
Citations
Political Marketing: Exploring the Nexus between Theory and Practice in Ethiopia (Comparative Study between Ethiopian People’s Revolutionary Democratic Front and Coalition for Unity and Democratic Party)
(Articles)
Mulugeta Girma
Open Journal of Business and Management
Vol.4 No.2
,April 27, 2016
DOI:
10.4236/ojbm.2016.42035
3,275
Downloads
5,914
Views
Citations
Emotional Connect between Brand and Consumer through Sensory Branding
(Articles)
Makarand Upadhyaya
American Journal of Industrial and Business Management
Vol.7 No.4
,April 6, 2017
DOI:
10.4236/ajibm.2017.74025
7,065
Downloads
12,051
Views
Citations
Assessment of Challenges in Export Marketing: The Case of Ethiopian Vegetable and Fruit Commercial Growers
(Articles)
Mohammed Alebachew Sisay
iBusiness
Vol.10 No.1
,March 6, 2018
DOI:
10.4236/ib.2018.101001
2,828
Downloads
7,000
Views
Citations
Service Branding: A Perspective of Value Co-Creation Orientation
(Articles)
Tianze Li
,
Haiying Wei
Journal of Service Science and Management
Vol.11 No.2
,April 28, 2018
DOI:
10.4236/jssm.2018.112018
1,690
Downloads
14,777
Views
Citations
Procedural Justice and Customer Post-Complaint Behaviour in Fast Food Firms in Port Harcourt, Nigeria
(Articles)
Gibson Chituru Ogonu
,
N. Gladson Nwokah
,
Beatrice Chinyere Acee-Eke
American Journal of Industrial and Business Management
Vol.9 No.2
,February 28, 2019
DOI:
10.4236/ajibm.2019.92026
700
Downloads
2,827
Views
Citations
Distributive Justice and Customer Post-Complaint Behaviour of Fast Food Industry in Rivers State, Nigeria
(Articles)
Gibson Chituru Ogonu
,
N. Gladson Nwokah
,
Beatrice Chinyere Acee-Eke
Journal of Service Science and Management
Vol.12 No.3
,March 20, 2019
DOI:
10.4236/jssm.2019.123019
1,193
Downloads
2,795
Views
Citations
Social Economics and Women Entrepreneurship—A Competency Approach
(Articles)
Purna Prabhakar Nandamuri
,
Vijayudu Gnanamkonda
,
Chakravarthi Koundinya
Theoretical Economics Letters
Vol.9 No.5
,May 17, 2019
DOI:
10.4236/tel.2019.95080
891
Downloads
2,275
Views
Citations
This article belongs to the Special Issue on
Social Economics
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