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Research on Measures to Improve the Service Quality and Cultural Construction of University Canteens
(Articles)
Jialei Mao
,
Yanfei Shen
,
Li Wei
,
Xiaolan Mao
,
Junxue Li
Open Access Library Journal
Vol.9 No.2
,February 16, 2022
DOI:
10.4236/oalib.1108401
91
Downloads
1,092
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
178
Downloads
1,284
Views
Citations
Service Quality and Student’s Satisfaction in Higher Education Institution
(Articles)
Cherry Dugenio-Nadela
,
Dino M. Cañeda
,
Shiela L. Tirol
,
James H. Samillano
,
Daisy Joan M. Pantuan
,
Jessa C. Piañar
,
Ariel O. Tinapay
,
Honey Mae S. Casas
,
Raymund A. Cometa
,
Shane O. Conson
,
Marisse V. Urot
,
Joel M. Ancot
,
Rowell L. Nadela
,
Irish Dugenio-Terol
,
Anthony M. Baluyot
,
Kerr Pevida
,
Jess Ian Olivar
,
Edgar Decena
Journal of Human Resource and Sustainability Studies
Vol.11 No.4
,December 21, 2023
DOI:
10.4236/jhrss.2023.114049
149
Downloads
1,565
Views
Citations
Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru
(Articles)
Juan Inquilla-Mamani
,
Fermin F. Chaina-Chura
Open Access Library Journal
Vol.6 No.7
,July 5, 2019
DOI:
10.4236/oalib.1105467
466
Downloads
1,244
Views
Citations
Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry
(Articles)
Andrea Bonaccorsi
,
Gionata Carmignani
,
Francesco Zammori
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44048
18,030
Downloads
36,871
Views
Citations
Logistics and Supply Chain Management: An Area with a Strategic Service Perspective
(Articles)
José Crespo de Carvalho
,
João Vilas-Boas
,
Henrique O’ Neill
American Journal of Industrial and Business Management
Vol.4 No.1
,January 23, 2014
DOI:
10.4236/ajibm.2014.41005
9,037
Downloads
17,246
Views
Citations
Operations & Maintenance Business Model Transformation—Multiple Case Studies
(Articles)
Harri Hyvönen
Modern Economy
Vol.5 No.13
,December 4, 2014
DOI:
10.4236/me.2014.513108
3,332
Downloads
4,415
Views
Citations
Perceptions of Pre-Service Teachers’ of Atatürk Teacher Training Academy regarding Classroom Management
(Articles)
Seçil Güneyhanli
,
Egemen Kemal Algan
,
Çağda Kivanç Çağanağa
Open Access Library Journal
Vol.4 No.9
,September 27, 2017
DOI:
10.4236/oalib.1103918
865
Downloads
1,986
Views
Citations
Research on the Management Mechanism of Enterprise Service Innovation
(Articles)
Wu Zhao
,
Hui Ma
American Journal of Industrial and Business Management
Vol.7 No.12
,December 28, 2017
DOI:
10.4236/ajibm.2017.712095
1,214
Downloads
3,335
Views
Citations
Vehicle Fleet Management Practices and Service Delivery in State Owned Enterprises in Zimbabwe
(Articles)
John Promise Chiparo
,
Marian Tukuta
,
Michael Musanzikwa
Journal of Transportation Technologies
Vol.12 No.2
,March 4, 2022
DOI:
10.4236/jtts.2022.122010
315
Downloads
2,787
Views
Citations
A Load Balancing Policy for Distributed Web Service
(Articles)
Safiriyu Eludiora
,
Olatunde Abiona
,
Ganiyu Aderounmu
,
Ayodeji Oluwatope
,
Clement Onime
,
Lawrence Kehinde
Int'l J. of Communications, Network and System Sciences
Vol.3 No.8
,August 31, 2010
DOI:
10.4236/ijcns.2010.38087
5,425
Downloads
10,100
Views
Citations
Integrating Requirements with SLI Layer for Cloud Computing Services to Meet SLA and QoS
(Articles)
Muhammad Irfan
,
Zhu Hong
,
Muhammad Irfan Sharif
,
Ahmed Junaid Haq Qureshi
,
Rakhshanda Kanwal
,
Muhammad Imran
Journal of Software Engineering and Applications
Vol.6 No.3
,March 29, 2013
DOI:
10.4236/jsea.2013.63018
5,321
Downloads
9,004
Views
Citations
A Study of Quality Management of Entrepreneurship Practice Teaching Based on TQM
(Articles)
Zhenfeng Ge
,
Ming Wang
Open Access Library Journal
Vol.4 No.7
,July 19, 2017
DOI:
10.4236/oalib.1103758
1,266
Downloads
2,921
Views
Citations
The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective
(Articles)
Gaurav K. Agrawal
,
Daniel Berg
Journal of Service Science and Management
Vol.2 No.4
,December 15, 2009
DOI:
10.4236/jssm.2009.24052
9,195
Downloads
16,292
Views
Citations
ERP System Implementation Based SOA under SaaS Model
(Articles)
Danyang Zhao
,
Feng Ye
American Journal of Industrial and Business Management
Vol.4 No.7
,July 9, 2014
DOI:
10.4236/ajibm.2014.47043
4,635
Downloads
6,866
Views
Citations
Ensuring Total Quality Management in Urban Housing Promotion Fund (FPHU) in Burundi
(Articles)
Marie Chantal Hakizimana
,
Vénérande Mukamana
,
Charles Bukuru
,
Annonciate Ntiranyibagira
,
Joy Niyonkuru
,
Jean-Louis Kuburhanwa Chensy-Koko
,
Anaclet Nzohabonayo
Modern Economy
Vol.12 No.12
,December 22, 2021
DOI:
10.4236/me.2021.1212098
180
Downloads
909
Views
Citations
“Is Quality Ensuring to Get Competitive Advantages in Auto Manufacturing Industries?” —A Study of Volvo Group
(Articles)
Muhammed Zakir Hossain
,
Mayesha Tasnim
,
Mohammad Raihanul Hasan
American Journal of Industrial and Business Management
Vol.7 No.1
,January 22, 2017
DOI:
10.4236/ajibm.2017.71005
3,815
Downloads
9,791
Views
Citations
Consumers Attraction to Purchase Online: Website Quality as a Major Influencing Factor
(Articles)
Amponsah Randy Kwaku
,
Samuel Antwi
Open Journal of Business and Management
Vol.9 No.3
,May 17, 2021
DOI:
10.4236/ojbm.2021.93061
697
Downloads
4,195
Views
Citations
General Frame Work of New TQM Based on the ISO/IEC25000 Series of Standard
(Articles)
Kazuhiro Esaki
Intelligent Information Management
Vol.5 No.4
,July 17, 2013
DOI:
10.4236/iim.2013.54013
4,807
Downloads
7,349
Views
Citations
Improving Service Quality in the Fast-Food Service Industry
(Articles)
Bankole Kumolu-Johnson
Journal of Service Science and Management
Vol.17 No.1
,February 19, 2024
DOI:
10.4236/jssm.2024.171002
287
Downloads
2,610
Views
Citations
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