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Journal
Affiliation
ISSN
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An Overview of the Development of University Library in the Information Age
(Articles)
Shanshan Shang
,
Yiming Mi
,
Luyan Yang
,
Kun Jiao
,
Fang Sheng
,
Yuanrui Shen
,
Hua Guo
Open Journal of Social Sciences
Vol.5 No.11
,November 1, 2017
DOI:
10.4236/jss.2017.511001
1,361
Downloads
4,089
Views
Citations
This article belongs to the Special Issue on
Library Science Research
The Utilization of Push Mail in China
(Articles)
Huisong ZHENG
,
Lei CAI
Journal of Service Science and Management
Vol.2 No.3
,September 10, 2009
DOI:
10.4236/jssm.2009.23022
5,738
Downloads
9,096
Views
Citations
Game Analysis of Price Competition between Three Echelon Supply Chains
(Articles)
Min Tan
,
Yaxiang Liu
American Journal of Industrial and Business Management
Vol.8 No.12
,December 29, 2018
DOI:
10.4236/ajibm.2018.812161
597
Downloads
1,078
Views
Citations
Empirical Study on the Impact of User Participation on Service Value
(Articles)
Biao Liu
,
Dong Li
Journal of Service Science and Management
Vol.5 No.2
,May 22, 2012
DOI:
10.4236/jssm.2012.52017
5,037
Downloads
8,011
Views
Citations
Innovation and Transformation of Service Business Models through Cloud Technology to Achieve Co-Creation Value within the Service Ecosystem
(Articles)
Carlo Alessandro Sirianni
,
Pierpaolo Singer
,
Parisa Sabbagh
Journal of Service Science and Management
Vol.12 No.1
,January 29, 2019
DOI:
10.4236/jssm.2019.121005
1,390
Downloads
3,186
Views
Citations
This article belongs to the Special Issue on
Business Models in Service Ecosystem Perspective
A Control Theoretical Model of Web Service Value Development
(Articles)
Anthony S. White
,
Doreen Nielsen
,
Michael Censlive
Open Journal of Modelling and Simulation
Vol.7 No.2
,April 25, 2019
DOI:
10.4236/ojmsi.2019.72007
713
Downloads
1,543
Views
Citations
Value Co-Creation Practices in Smart City Ecosystem
(Articles)
Marco Pellicano
,
Mario Calabrese
,
Francesca Loia
,
Gennaro Maione
Journal of Service Science and Management
Vol.12 No.1
,January 11, 2019
DOI:
10.4236/jssm.2019.121003
1,392
Downloads
4,232
Views
Citations
This article belongs to the Special Issue on
Business Models in Service Ecosystem Perspective
Medicine Procurement Framework for Public Hospitals under the Ministry of Health in Ghana: A Case of the Western Region
(Articles)
Godswill Domie
,
Samuel Dodzi
Open Journal of Business and Management
Vol.11 No.5
,September 11, 2023
DOI:
10.4236/ojbm.2023.115115
90
Downloads
605
Views
Citations
Vehicle Fleet Management Practices and Service Delivery in State Owned Enterprises in Zimbabwe
(Articles)
John Promise Chiparo
,
Marian Tukuta
,
Michael Musanzikwa
Journal of Transportation Technologies
Vol.12 No.2
,March 4, 2022
DOI:
10.4236/jtts.2022.122010
312
Downloads
2,765
Views
Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,442
Downloads
5,072
Views
Citations
Case Study on M Company Best Practice with Global IT Management
(Articles)
Jiangping Wan
,
Xiaoyao Wan
Technology and Investment
Vol.3 No.3
,August 31, 2012
DOI:
10.4236/ti.2012.33019
6,979
Downloads
10,591
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
,August 22, 2019
DOI:
10.4236/tel.2019.96123
913
Downloads
2,506
Views
Citations
Applying Service System Framework to Not-for-Profit Sector: A Case of Akhuwat Foundation
(Articles)
Ghazala Yasmeen
,
Yasir Rashid
,
Yunkai Zhai
,
Abdul Rashid Kausar
,
Asif Jabbar
,
Yacong Gao
,
Caihong Bu
,
Liuyan Guo
Open Journal of Business and Management
Vol.8 No.5
,September 8, 2020
DOI:
10.4236/ojbm.2020.85132
527
Downloads
1,284
Views
Citations
Service Mediator Model for Value Co-Creation Based on Service Dominant Logic
(Articles)
Minh Chau Doan
,
Kunio Shirahada
,
Michitaka Kosaka
Journal of Service Science and Management
Vol.6 No.1
,March 21, 2013
DOI:
10.4236/jssm.2013.61002
5,536
Downloads
9,316
Views
Citations
The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective
(Articles)
Gaurav K. Agrawal
,
Daniel Berg
Journal of Service Science and Management
Vol.2 No.4
,December 15, 2009
DOI:
10.4236/jssm.2009.24052
9,187
Downloads
16,275
Views
Citations
Impact of Healthcare Management and Control on Service Delivery, a Case of Oklahoma Healthcare Facilities
(Articles)
Bani Ahmad Amer
Open Journal of Nursing
Vol.11 No.6
,June 11, 2021
DOI:
10.4236/ojn.2021.116037
373
Downloads
3,525
Views
Citations
Public Service Leadership Competency Framework [PSLCF]: Is It a Holy Grail of Service Delivery?
(Articles)
Ramadhani Marijani
Open Journal of Social Sciences
Vol.5 No.10
,October 20, 2017
DOI:
10.4236/jss.2017.510015
1,288
Downloads
3,883
Views
Citations
Services of Harvard Library and the Enlightenments for Other Academic Libraries
(Articles)
Xiaofen Zhao
,
Li Lin
,
Yan Zhang
Voice of the Publisher
Vol.5 No.3
,September 30, 2019
DOI:
10.4236/vp.2019.53004
833
Downloads
2,611
Views
Citations
Learning Management System for Improved Service Delivery in Tertiary Institution
(Articles)
Dominic C. Edebatu
,
Emmanuel N. Ekwonwune
,
Chinenye Ezeobi
Int'l J. of Communications, Network and System Sciences
Vol.12 No.3
,March 28, 2019
DOI:
10.4236/ijcns.2019.123004
1,182
Downloads
4,625
Views
Citations
Development of User-Friendly Web-Based Lost and Found System
(Articles)
Khairunnahar Suchana
,
Syed Md. Eftekhar Alam
,
Anika Tahsin Meem
,
Manoshi Das Turjo
,
Mohammad Monirujjaman Khan
Journal of Software Engineering and Applications
Vol.14 No.10
,October 19, 2021
DOI:
10.4236/jsea.2021.1410034
925
Downloads
8,368
Views
Citations
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