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ISSN
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Categorization of Cancun Host Community as a New Model to Build Cultural Identity
(Articles)
Lucia Abreu-Rangel
,
Diana Sanchez-Estrada
,
Angelina Gatica-Santamaria
,
Karla Landa-Acosta
,
Deheny Torrealba-Tinoco
Open Journal of Social Sciences
Vol.11 No.11
,November 30, 2023
DOI:
10.4236/jss.2023.1111033
57
Downloads
261
Views
Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin
(Articles)
Muhammed Zakir Hossain
,
Habiba Kibria
,
Saraj Farhana
Journal of Service Science and Management
Vol.10 No.4
,July 25, 2017
DOI:
10.4236/jssm.2017.104029
4,038
Downloads
12,880
Views
Citations
The Extent of the Impact of Social Responsibility Practices on Customer’s Loyalty: Evidence from Jordanian Telecommunication Companies
(Articles)
Noor Ahmad Mahmood Alkhudierat
Open Access Library Journal
Vol.8 No.12
,December 16, 2021
DOI:
10.4236/oalib.1108170
101
Downloads
762
Views
Citations
Self-Esteem’s Moderation of Self-Congruity Effects on Brand Loyalty
(Articles)
Jane Brannen
,
Cynthia M. Frisby
Theoretical Economics Letters
Vol.7 No.6
,October 31, 2017
DOI:
10.4236/tel.2017.76126
1,711
Downloads
4,590
Views
Citations
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market
(Articles)
Aiwu Cheng
,
Lei Han
,
Cheng Cao
Journal of Service Science and Management
Vol.4 No.2
,June 16, 2011
DOI:
10.4236/jssm.2011.42020
8,567
Downloads
16,383
Views
Citations
Brand Equity and Brand Loyalty in the Internet Banking Context: FIMIX-PLS Market Segmentation
(Articles)
Sandra Maria Correia Loureiro
,
Francisco Javier Miranda
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44054
12,453
Downloads
22,254
Views
Citations
Relationship of Servant Leadership and Employee Loyalty: The Mediating Role of Employee Satisfaction
(Articles)
Donghong Ding
,
Haiyan Lu
,
Yi Song
,
Qing Lu
iBusiness
Vol.4 No.3
,September 27, 2012
DOI:
10.4236/ib.2012.43026
15,857
Downloads
30,123
Views
Citations
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh
(Articles)
Abbas N. Albarq
American Journal of Industrial and Business Management
Vol.3 No.8
,December 23, 2013
DOI:
10.4236/ajibm.2013.38079
9,399
Downloads
17,381
Views
Citations
Service Quality Experience and Customers’ Behavioural Intentions in Active Sport Tourism
(Articles)
Anna Romiti
,
Daria Sarti
Modern Economy
Vol.7 No.12
,November 1, 2016
DOI:
10.4236/me.2016.712127
3,569
Downloads
8,644
Views
Citations
This article belongs to the Special Issue on
Marketing
A Study of Tourist Loyalty Driving Factors from Employee Satisfaction Perspective
(Articles)
Ronglin Xu
,
Jianqiong Wang
American Journal of Industrial and Business Management
Vol.6 No.12
,December 23, 2016
DOI:
10.4236/ajibm.2016.612105
2,042
Downloads
5,402
Views
Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service
(Articles)
Noa Willys
American Journal of Industrial and Business Management
Vol.8 No.4
,April 28, 2018
DOI:
10.4236/ajibm.2018.84070
3,430
Downloads
10,737
Views
Citations
RETRACTED:
The Influence Factors of Brand Loyalty: Mobile Phone Industry
(Articles)
Zyeinyelkhaan Khundyz
American Journal of Industrial and Business Management
Vol.8 No.6
,June 27, 2018
DOI:
10.4236/ajibm.2018.86108
1,734
Downloads
6,383
Views
Citations
Environmental Forces underneath the Innovativeness of Manufacturing Firms
(Articles)
Jeffrey Yi-Lin Forrest
,
Canchu Lin
,
Sunita Mondal
,
Reginald Tucker
Theoretical Economics Letters
Vol.9 No.5
,June 14, 2019
DOI:
10.4236/tel.2019.95088
740
Downloads
1,514
Views
Citations
Brand Loyalty in a Bertrand-Type Oligopoly Setting
(Articles)
Demetri Kantarelis
American Journal of Industrial and Business Management
Vol.9 No.12
,December 24, 2019
DOI:
10.4236/ajibm.2019.912149
818
Downloads
2,201
Views
Citations
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization
(Articles)
Yunxia Shi
,
Xinxin Bao
,
Chunhao Ma
,
Wenpei Wei
Journal of Service Science and Management
Vol.13 No.3
,June 10, 2020
DOI:
10.4236/jssm.2020.133033
622
Downloads
2,566
Views
Citations
The Impact of Marketing Mix Elements on Brand Loyalty towards Speech Therapy in Health Science Industry Malaysia
(Articles)
Masri bin Abdul Lasi
,
Tan Cheng Man
American Journal of Industrial and Business Management
Vol.10 No.9
,September 18, 2020
DOI:
10.4236/ajibm.2020.109100
1,069
Downloads
4,421
Views
Citations
Self-Identity and Academic Achievement among Secondary School Students in Malaysia
(Articles)
Zamli Toti
,
Shahlan Surat
,
Muhammad Syawal Amran
,
Shalinawati Ramli
Creative Education
Vol.11 No.10
,October 16, 2020
DOI:
10.4236/ce.2020.1110139
985
Downloads
6,965
Views
Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
,September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,192
Downloads
13,282
Views
Citations
Effect of Packaging on Perceived Quality and Brand Loyalty: The Mediating Role of Brand Association in Over-the-Counter Market
(Articles)
John Mensah
,
Peter Kwasi Oppong
,
Matilda Addae
Open Journal of Business and Management
Vol.10 No.1
,January 18, 2022
DOI:
10.4236/ojbm.2022.101018
694
Downloads
5,299
Views
Citations
Exploring the Nexus between Packaging, Quality, Equity and Loyalty in Drug Industry
(Articles)
Peter Kwasi Oppong
,
Joseph Owusu
,
Paul Hammond
,
Edmond Amissah
Open Journal of Business and Management
Vol.10 No.5
,September 7, 2022
DOI:
10.4236/ojbm.2022.105121
163
Downloads
795
Views
Citations
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