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Affiliation
ISSN
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An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia
(Articles)
Zillah Nkonde
,
Jackson Phiri
Open Journal of Social Sciences
Vol.8 No.2
,February 28, 2020
DOI:
10.4236/jss.2020.82023
857
Downloads
3,010
Views
Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
,September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,192
Downloads
13,290
Views
Citations
Social Media and Its Connection to Business Performance—A Literature Review
(Articles)
Bruce Emmanuel
,
Shurong Zhao
,
Sulemana Bankuoru Egala
,
Yegenmuradov Mammet
,
Kweitsu Godson
American Journal of Industrial and Business Management
Vol.12 No.5
,May 19, 2022
DOI:
10.4236/ajibm.2022.125045
887
Downloads
11,699
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
92
Downloads
583
Views
Citations
System Analysis of Mystery Shopping Data: ISO 9001 for Control of Service Quality
(Articles)
E. G. Aminev
,
Qing Wang
Open Journal of Social Sciences
Vol.2 No.9
,August 27, 2014
DOI:
10.4236/jss.2014.29023
4,282
Downloads
5,132
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
,November 25, 2011
DOI:
10.4236/me.2011.25096
5,728
Downloads
9,963
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
,August 14, 2015
DOI:
10.4236/jssm.2015.84058
7,586
Downloads
9,682
Views
Citations
A Critique of Mcdowell’s Demonstrative Thought in the Cognitive Process of Perception
(Articles)
Emmanuel Ola Akintona
Open Journal of Philosophy
Vol.4 No.3
,August 20, 2014
DOI:
10.4236/ojpp.2014.43045
5,520
Downloads
6,328
Views
Citations
Utilization of the Teaching Strategies among Nurse Tutors in Malawi Nursing Colleges
(Articles)
Noel D. Mbirimtengerenji
,
Oluyinka Adejumo
Open Journal of Nursing
Vol.5 No.3
,March 30, 2015
DOI:
10.4236/ojn.2015.53031
4,132
Downloads
5,555
Views
Citations
Challenges of Nurse Tutor Utilization of the Teaching Aids
(Articles)
Noel D. Mbirimtengerenji
,
Oluyinka Adejumo
Open Journal of Nursing
Vol.5 No.5
,May 29, 2015
DOI:
10.4236/ojn.2015.55055
3,530
Downloads
4,570
Views
Citations
A “Lived-In Model” to Teacher Education: The Impact of Embedding Pre-Service Teacher Education on Secondary Student Learning
(Articles)
Brad M. Maguth
,
Alfred W. Daviso
Creative Education
Vol.9 No.10
,August 7, 2018
DOI:
10.4236/ce.2018.910111
883
Downloads
2,325
Views
Citations
This article belongs to the Special Issue on
Teaching and Teacher Education
Consciousness and Near-Death Experiences: Access to a Known World
(Articles)
Luiz Gonzaga Camelo
Open Journal of Medical Psychology
Vol.11 No.3
,July 29, 2022
DOI:
10.4236/ojmp.2022.113016
193
Downloads
2,910
Views
Citations
Role of Knowledge Engineering in the Development of a Hybrid Knowledge Based Medical Information System for Atrial Fibrillation
(Articles)
Aankita Kaur
,
Mansaf Alam
American Journal of Industrial and Business Management
Vol.3 No.1
,January 17, 2013
DOI:
10.4236/ajibm.2013.31005
10,479
Downloads
15,483
Views
Citations
The Difference of Mental Skills in Superior Basketball Players and Gymnasts with Different Levels of Experience
(Articles)
Mohammad Maleki
,
Sardar Mohammadi
,
Ali Nazarian
Open Access Library Journal
Vol.1 No.5
,August 26, 2014
DOI:
10.4236/oalib.1100591
1,322
Downloads
3,014
Views
Citations
Yuanyuan from There to Here: Perlexity between Beginning and Ending of My Fieldwork
(Articles)
Yuanyuan Chen
Open Journal of Social Sciences
Vol.5 No.8
,August 30, 2017
DOI:
10.4236/jss.2017.58023
915
Downloads
1,666
Views
Citations
The Impact of Directors with Foreign Experience on Executive Compensation: Evidence from Chinese Listed Companies
(Articles)
Rui Xiao
Open Journal of Business and Management
Vol.5 No.4
,October 17, 2017
DOI:
10.4236/ojbm.2017.54055
901
Downloads
2,732
Views
Citations
Analysis of Preference Formation Using Experience Information
(Articles)
Tadashi Yagi
Modern Economy
Vol.9 No.3
,March 26, 2018
DOI:
10.4236/me.2018.93032
774
Downloads
1,830
Views
Citations
Outcome of Management of Pseudomyxoma Peritonei: National Cancer Institute Experience
(Articles)
Z. Gad
,
O. Nassar
,
H. Soliman
,
S. Mohamed
,
M. Mohamed
Journal of Cancer Therapy
Vol.9 No.4
,April 27, 2018
DOI:
10.4236/jct.2018.94030
1,088
Downloads
3,579
Views
Citations
A Survey of Bath Time Incidents Experienced by Mothers and Families of Children Aged 18 Months
(Articles)
Sachi Chikazawa
,
Ayako Sasaki
Health
Vol.13 No.10
,October 12, 2021
DOI:
10.4236/health.2021.1310080
185
Downloads
1,511
Views
Citations
A Survey of Dangers Experienced by Mothers and Families of Infants Aged 3 - 4 Months during Ablution and Bathing
(Articles)
Sachi Chikazawa
,
Ayako Sasaki
Health
Vol.13 No.11
,November 16, 2021
DOI:
10.4236/health.2021.1311091
128
Downloads
634
Views
Citations
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