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The Development and Validation of Customer Satisfaction Questionnaire in the Nigerian Hospitality Industry
(Articles)
Abba D. Haruna
,
Damian D. Osa-Afiana
Open Access Library Journal
Vol.9 No.8
,August 2, 2022
DOI:
10.4236/oalib.1108874
144
Downloads
1,212
Views
Citations
Users’ Perception Regarding the Effect of E-Procurement Practice on Customer Satisfaction in Public Procurement in Tanzania
(Articles)
Barnabas Maagi
,
Adam Mwakalobo
Open Journal of Business and Management
Vol.11 No.2
,March 17, 2023
DOI:
10.4236/ojbm.2023.112030
247
Downloads
1,292
Views
Citations
Customer Care Practice and Its Effects in Burundian Private Hospitals
(Articles)
Nduwayo Félicité
,
Maniraho Jules Joseph
,
Habineza Samson
,
Kagayo Asima Sylvie
,
Mbuyu Zaina Marlaine
,
Bashirahishize Firmat
Modern Economy
Vol.14 No.7
,July 14, 2023
DOI:
10.4236/me.2023.147048
68
Downloads
465
Views
Citations
The Impact of Value Perception on Luxury Brand Consumption
(Articles)
Marwa Elgebali
,
Rawia Zaazou
Open Journal of Business and Management
Vol.11 No.5
,September 18, 2023
DOI:
10.4236/ojbm.2023.115126
242
Downloads
1,949
Views
Citations
The Moderating Role of Mood on the Impact of Perceived Satisfaction on Online Product Evaluation
(Articles)
Mohammed Alzanbagi
Open Journal of Business and Management
Vol.12 No.1
,January 18, 2024
DOI:
10.4236/ojbm.2024.121012
53
Downloads
205
Views
Citations
This article belongs to the Special Issue on
Business Strategy & Development
Sintering Kinetics of Soft-Doped PZT (54/46) Systems
(Articles)
M. D. Durruthy-Rodríguez
,
F. Calderón-Piñar
,
C. Malfatti
,
L. D. Pérez-Fernández
Journal of Modern Physics
Vol.2 No.5
,May 17, 2011
DOI:
10.4236/jmp.2011.25051
5,248
Downloads
9,490
Views
Citations
Steady-State and Time-Resolved Fluorescence Studies of Anthrylacrylic Ester
(Articles)
Anil B. Naik
,
L. R. Naik
,
V. Jayathirtha Rao
,
Haridas Pal
Open Journal of Physical Chemistry
Vol.2 No.4
,November 27, 2012
DOI:
10.4236/ojpc.2012.24029
4,776
Downloads
8,474
Views
Citations
Cell Concentration and Separation in the Field of a Standing Ultrasonic Wave for Medicine and Biotechnology
(Articles)
D. G. Sadikova
,
T. N. Pashovkin
Open Journal of Biophysics
Vol.3 No.1A
,February 27, 2013
DOI:
10.4236/ojbiphy.2013.31A009
5,174
Downloads
8,672
Views
Citations
This article belongs to the Special Issue on
Instrumental Methods and Techniques in Medicinal Physics and Biophysics
Advection Dispersion Equation and BMO Space
(Articles)
Kan Zhang
,
Tieliang Wang
,
Xue Feng
Journal of Applied Mathematics and Physics
Vol.1 No.5
,November 12, 2013
DOI:
10.4236/jamp.2013.15018
3,967
Downloads
6,133
Views
Citations
SPR Method and Its Utilisation for Low Alcohols Concentrations Determination
(Articles)
Michal Lesňák
,
František Staněk
,
Ivo Hlavatý
,
Jaromír Pištor
,
Jan Procházka
Journal of Modern Physics
Vol.6 No.4
,March 16, 2015
DOI:
10.4236/jmp.2015.64038
3,837
Downloads
4,977
Views
Citations
An Assessment of Seasonal Variation of Air Pollution in Benin City, Southern Nigeria
(Articles)
Verere Sido Balogun
,
Oluwagbenga Oluwapamilerin Isaac Orimoogunje
Atmospheric and Climate Sciences
Vol.5 No.3
,June 5, 2015
DOI:
10.4236/acs.2015.53015
4,321
Downloads
6,365
Views
Citations
Determination of Safe Apnoea Period in Relation to Haemoglobin Concentration at Komfo Anokye Teaching Hospital
(Articles)
Tweneboah George
,
Jane Acquaye
,
Tsiri Agbenyega
,
Lorraine Sallah
Open Access Library Journal
Vol.8 No.10
,October 18, 2021
DOI:
10.4236/oalib.1107930
49
Downloads
488
Views
Citations
Leaching of Lead, Chromium and Copper into Drinks Placed in Plastic Cups at Different Conditions
(Articles)
Oliver Ahimbisibwe
,
Denis Byamugisha
,
Paul Mukasa
,
Timothy Omara
,
Emmanuel Ntambi
American Journal of Analytical Chemistry
Vol.13 No.2
,February 16, 2022
DOI:
10.4236/ajac.2022.132002
249
Downloads
1,800
Views
Citations
Flash microbiocide
: A Rapid and Economic Method for Determination of MBC and MFC
(Articles)
Camila Hernandes
,
Juliana da Silva Coppede
,
Bianca Waléria Bertoni
,
Suzelei de Castro França
,
Ana Maria Soares Pereira
American Journal of Plant Sciences
Vol.4 No.4
,April 17, 2013
DOI:
10.4236/ajps.2013.44104
5,059
Downloads
7,760
Views
Citations
Antibacterial Activity of Honey from Wild Species of Stingless Bees;
Plebenia hylderbrandii
and
Meliponula bocandei
(Articles)
Felistus Wavinya
,
Maurice Omolo
,
Hamisi Malebo
,
Antony Sifuna
,
Peter Nyongesa
,
James Nonoh
Journal of Biosciences and Medicines
Vol.9 No.7
,July 15, 2021
DOI:
10.4236/jbm.2021.97009
242
Downloads
1,444
Views
Citations
Offering Appropriate Information Technologies at Different Stages in the Customer Service Life Cycle for Improved Service Delivery
(Articles)
Jennifer E. Gerow
,
Janis Miller
Journal of Service Science and Management
Vol.3 No.1
,March 26, 2010
DOI:
10.4236/jssm.2010.31001
7,601
Downloads
13,874
Views
Citations
The Mediating Role of Customer Trust on Customer Loyalty
(Articles)
Nha Nguyen
,
André Leclerc
,
Gaston LeBlanc
Journal of Service Science and Management
Vol.6 No.1
,March 25, 2013
DOI:
10.4236/jssm.2013.61010
22,648
Downloads
42,898
Views
Citations
Uncovering Executive Prioritization: Evaluating Customer Value Propositions with the Pairwise Comparison Method
(Articles)
Mika Yrjölä
Journal of Service Science and Management
Vol.8 No.1
,January 21, 2015
DOI:
10.4236/jssm.2015.81001
4,209
Downloads
6,543
Views
Citations
Empirical Study of Influential Factors of Online Customers’ Repurchase Intention
(Articles)
Yuping Li
iBusiness
Vol.8 No.3
,September 13, 2016
DOI:
10.4236/ib.2016.83006
3,655
Downloads
10,790
Views
Citations
Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector
(Articles)
Salman Awan
,
Yanxia Cheng
iBusiness
Vol.8 No.4
,November 14, 2016
DOI:
10.4236/ib.2016.84008
1,999
Downloads
4,280
Views
Citations
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