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ISSN
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Study on Impact Factors of China B & B Customer Satisfaction
(Articles)
Heng Gao
,
Xiaoping Tan
American Journal of Industrial and Business Management
Vol.12 No.3
,March 23, 2022
DOI:
10.4236/ajibm.2022.123017
258
Downloads
926
Views
Citations
Manufacturer and Distributor’s Performance Measurement: A Case Study of Small-Scale Manufacturing Company in Lagos Nigeria
(Articles)
Samuel Dayo Odusina
Open Journal of Business and Management
Vol.10 No.3
,May 9, 2022
DOI:
10.4236/ojbm.2022.103060
107
Downloads
734
Views
Citations
Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations
(Articles)
Nanyama Inyo
,
Wainaina Githii
Journal of Service Science and Management
Vol.15 No.3
,June 30, 2022
DOI:
10.4236/jssm.2022.153014
357
Downloads
2,800
Views
Citations
Analyzing the Future Development Prospect of “Starbucks”
(Articles)
Jing Ye
iBusiness
Vol.14 No.3
,September 20, 2022
DOI:
10.4236/ib.2022.143012
379
Downloads
2,993
Views
Citations
Research on Theme Park Customer Satisfaction Based on ECSI Model—Taking Shanghai Disneyland as an Example
(Articles)
Chen Liang
,
Chenggang Li
Journal of Service Science and Management
Vol.16 No.1
,February 9, 2023
DOI:
10.4236/jssm.2023.161002
265
Downloads
2,411
Views
Citations
Correlation of Customer Satisfaction and Loyalty: The Heritage Tourism Site of Dongguan Street in Yangzhou, Jiangsu Province, China
(Articles)
Zhide Luo
,
Ador G. Paulino
Journal of Service Science and Management
Vol.16 No.3
,May 5, 2023
DOI:
10.4236/jssm.2023.163011
150
Downloads
757
Views
Citations
Services Typology from the Perspective of the Labour Process, Including the User as a Production Component
(Articles)
Leonel Corona-Treviño
Open Journal of Business and Management
Vol.11 No.5
,September 19, 2023
DOI:
10.4236/ojbm.2023.115130
63
Downloads
226
Views
Citations
The Mediating Effect of Customer Satisfaction on Fintech Literacy and Sustainable Intention of Using Mobile Financial Services
(Articles)
Md. Kamal Uddin
,
Shelina Nasrin
Open Journal of Business and Management
Vol.11 No.5
,September 27, 2023
DOI:
10.4236/ojbm.2023.115138
146
Downloads
715
Views
Citations
Value-Added Tax Change Implementation Aftermath: A Case of MTN
(Articles)
Phindile R. Nene
Open Journal of Business and Management
Vol.11 No.6
,November 14, 2023
DOI:
10.4236/ojbm.2023.116164
72
Downloads
485
Views
Citations
The Influence of Opinion Leaders’ Interaction Quality on Platform Brand Value Based on the Logic of Prosumption
(Articles)
Lei Shen
,
Hai Hou
,
Yuhong Zhu
,
Ali Muhammad
iBusiness
Vol.15 No.4
,December 29, 2023
DOI:
10.4236/ib.2023.154019
58
Downloads
198
Views
Citations
Assessing the Effects of the Human Resource Information System on Work Performance at Zesco Limited
(Articles)
Mwambo Shabongo
,
Jackson Phiri
Open Journal of Business and Management
Vol.12 No.2
,March 28, 2024
DOI:
10.4236/ojbm.2024.122059
63
Downloads
281
Views
Citations
Value Co-Creation by Customer-to-Customer Communication: Social Media and Face-to-Face for Case of Airline Service Selection
(Articles)
Santi Novani
,
Kyoichi Kijima
Journal of Service Science and Management
Vol.5 No.1
,March 28, 2012
DOI:
10.4236/jssm.2012.51013
7,208
Downloads
14,402
Views
Citations
Strategies for Enrollment Managers at Historically Black Colleges and Universities: A Single Case Study
(Articles)
Johnny B. McDonald
,
Charles R. Needham
Open Journal of Business and Management
Vol.8 No.3
,May 29, 2020
DOI:
10.4236/ojbm.2020.83084
831
Downloads
2,078
Views
Citations
Client Consummation and Commitment on JIO Mobile Network in Vellore District: An Economic Analysis
(Articles)
Yoganandham Govindharaj
,
Elanchezhian Govindasamy
,
Govindaraj Arumugam
Journal of Human Resource and Sustainability Studies
Vol.9 No.1
,March 19, 2021
DOI:
10.4236/jhrss.2021.91009
407
Downloads
1,897
Views
Citations
Improving Service Quality in the Fast-Food Service Industry
(Articles)
Bankole Kumolu-Johnson
Journal of Service Science and Management
Vol.17 No.1
,February 19, 2024
DOI:
10.4236/jssm.2024.171002
325
Downloads
2,814
Views
Citations
Quantification of the Influence of Factors Causing Time and Cost Overruns in Tanzanian Construction Projects
(Articles)
Daniela Daniel Ndunguru
,
Ferdinand Niyonyungu
,
Xiangfei Yang
Open Journal of Business and Management
Vol.8 No.5
,September 4, 2020
DOI:
10.4236/ojbm.2020.85130
2,395
Downloads
5,171
Views
Citations
The ABC as Tool for Decision Making in Public Administrations
(Articles)
Danilo Tuccillo
,
Francesco Agliata
Open Journal of Accounting
Vol.7 No.2
,April 3, 2018
DOI:
10.4236/ojacct.2018.72009
2,374
Downloads
7,003
Views
Citations
A Comprehensive Outlook of Mining Industry in Jordan, Opportunities and Threats
(Articles)
Khaled Al Tarawneh
Open Journal of Geology
Vol.6 No.9
,September 14, 2016
DOI:
10.4236/ojg.2016.69084
3,225
Downloads
7,180
Views
Citations
Integrating Renewable Energy and Smart Grid Technology into the Nigerian Electricity Grid System
(Articles)
Emodi Nnaemeka Vincent
,
Samson D. Yusuf
Smart Grid and Renewable Energy
Vol.5 No.9
,September 11, 2014
DOI:
10.4236/sgre.2014.59021
13,962
Downloads
17,287
Views
Citations
Three Dimensional Integrated Value Models Based on ISO/IEC9126 System Quality Model
(Articles)
Kazuhiro Esaki
American Journal of Operations Research
Vol.3 No.3
,May 23, 2013
DOI:
10.4236/ajor.2013.33031
4,239
Downloads
6,449
Views
Citations
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