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Research on Theme Park Customer Satisfaction Based on ECSI Model—Taking Shanghai Disneyland as an Example
(Articles)
Chen Liang
,
Chenggang Li
Journal of Service Science and Management
Vol.16 No.1
,February 9, 2023
DOI:
10.4236/jssm.2023.161002
265
Downloads
2,412
Views
Citations
Correlation of Customer Satisfaction and Loyalty: The Heritage Tourism Site of Dongguan Street in Yangzhou, Jiangsu Province, China
(Articles)
Zhide Luo
,
Ador G. Paulino
Journal of Service Science and Management
Vol.16 No.3
,May 5, 2023
DOI:
10.4236/jssm.2023.163011
150
Downloads
757
Views
Citations
Customers Satisfaction on Robots, Artificial Intelligence and Service Automation (RAISA) in the Hotel Industry: A Comprehensive Review
(Articles)
Fei Wu
,
Nadezda Sorokina
,
Eka Diraksa Putra
Open Journal of Business and Management
Vol.11 No.3
,May 31, 2023
DOI:
10.4236/ojbm.2023.113069
421
Downloads
2,359
Views
Citations
The Mediating Effect of Customer Satisfaction on Fintech Literacy and Sustainable Intention of Using Mobile Financial Services
(Articles)
Md. Kamal Uddin
,
Shelina Nasrin
Open Journal of Business and Management
Vol.11 No.5
,September 27, 2023
DOI:
10.4236/ojbm.2023.115138
146
Downloads
715
Views
Citations
Assessing the Effects of the Human Resource Information System on Work Performance at Zesco Limited
(Articles)
Mwambo Shabongo
,
Jackson Phiri
Open Journal of Business and Management
Vol.12 No.2
,March 28, 2024
DOI:
10.4236/ojbm.2024.122059
63
Downloads
281
Views
Citations
Exploring Project Managers’ Influence on Client Satisfaction: The UBA Nigeria Perspective
(Articles)
Oyekunle David
,
Tumini Inoma Abbey
,
Florence Ibeh
Open Journal of Business and Management
Vol.12 No.3
,May 31, 2024
DOI:
10.4236/ojbm.2024.123100
16
Downloads
58
Views
Citations
Client Consummation and Commitment on JIO Mobile Network in Vellore District: An Economic Analysis
(Articles)
Yoganandham Govindharaj
,
Elanchezhian Govindasamy
,
Govindaraj Arumugam
Journal of Human Resource and Sustainability Studies
Vol.9 No.1
,March 19, 2021
DOI:
10.4236/jhrss.2021.91009
407
Downloads
1,897
Views
Citations
Empirical Study of Influential Factors of Online Customers’ Repurchase Intention
(Articles)
Yuping Li
iBusiness
Vol.8 No.3
,September 13, 2016
DOI:
10.4236/ib.2016.83006
3,672
Downloads
10,296
Views
Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin
(Articles)
Muhammed Zakir Hossain
,
Habiba Kibria
,
Saraj Farhana
Journal of Service Science and Management
Vol.10 No.4
,July 25, 2017
DOI:
10.4236/jssm.2017.104029
4,075
Downloads
11,383
Views
Citations
Customer-Centric Service Provision in Academic Libraries in Universities: Systematic Literature Review
(Articles)
Christine Mayende
,
Fredrick Mzee Awuor
,
Ben Namande
Technology and Investment
Vol.12 No.4
,November 12, 2021
DOI:
10.4236/ti.2021.124013
413
Downloads
2,347
Views
Citations
A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image
(Articles)
Bruce Emmanuel
,
Owusu-Ansah Priscilla
Open Journal of Business and Management
Vol.10 No.2
,March 9, 2022
DOI:
10.4236/ojbm.2022.102040
1,710
Downloads
10,810
Views
Citations
Service Robots—An Innovative Sustainability in Rural Banking
(Articles)
Ravi Hariharan
,
Radhakrishna Vedapradha
,
Elango Sudha
,
Krishnamurthi Subramani
,
Venkoba Rao Divyashree
Journal of Service Science and Management
Vol.16 No.4
,August 29, 2023
DOI:
10.4236/jssm.2023.164026
147
Downloads
686
Views
Citations
The Relationship between Employee Gender, Age, and Veterans Status and Job Satisfaction
(Articles)
Randolph Watkins
Open Journal of Business and Management
Vol.12 No.1
,December 21, 2023
DOI:
10.4236/ojbm.2024.121004
67
Downloads
391
Views
Citations
The Factors Impact on Employee Satisfaction in Work at Vietnamese Garment Enterprises
(Articles)
Hoang Thanh Tung
,
Nguyen Thi Van Anh
,
Pham Thi Thuy Anh
Open Journal of Business and Management
Vol.7 No.2
,April 8, 2019
DOI:
10.4236/ojbm.2019.72045
1,388
Downloads
5,090
Views
Citations
Strategies for Enrollment Managers at Historically Black Colleges and Universities: A Single Case Study
(Articles)
Johnny B. McDonald
,
Charles R. Needham
Open Journal of Business and Management
Vol.8 No.3
,May 29, 2020
DOI:
10.4236/ojbm.2020.83084
831
Downloads
2,078
Views
Citations
Improving Service Quality in the Fast-Food Service Industry
(Articles)
Bankole Kumolu-Johnson
Journal of Service Science and Management
Vol.17 No.1
,February 19, 2024
DOI:
10.4236/jssm.2024.171002
326
Downloads
2,822
Views
Citations
Empirical Analysis about Satisfaction Influencing Factors of Core Employee in Chinese Small and Micro Enterprise
(Articles)
Pingping Xu
,
Ling Qiu
Journal of Human Resource and Sustainability Studies
Vol.1 No.4
,December 31, 2013
DOI:
10.4236/jhrss.2013.14012
4,595
Downloads
7,491
Views
Citations
Factors Influencing Job Satisfaction of Librarians in Federal and State University Libraries in Southern Nigeria
(Articles)
Chinyere N. Ikonne
,
Uloma D. Onuoha
Open Access Library Journal
Vol.2 No.2
,February 15, 2015
DOI:
10.4236/oalib.1101337
2,628
Downloads
4,942
Views
Citations
Impact of Organizational Justice on Engineering Workers Job Satisfaction (a Research on 100 Engineering Workers Are Working in Department of Electrical at Al-Arabia Sugar Mill, Noon Sugar Mill and Shakarganj Sugar Mill Manufacturing Plants in Sugar Industry of Pakistan)
(Articles)
Kamran Nawaz
,
Mudassar Usman
,
Muhammad Nadeem
,
Fatima Nisar
,
Kashif Saleem
American Journal of Industrial and Business Management
Vol.8 No.11
,November 22, 2018
DOI:
10.4236/ajibm.2018.811148
1,240
Downloads
2,558
Views
Citations
Nurses Turnover: Retention of the Staff
(Articles)
Fawzeyah S. H. S. Alharbi
,
Zayan Mustafa
,
Mercy Benoy
Open Journal of Nursing
Vol.12 No.3
,March 23, 2022
DOI:
10.4236/ojn.2022.123013
787
Downloads
11,717
Views
Citations
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