Department of Business, University of Zambia UNZA, Lusaka, Zambia - Articles

Bridging Departmental Communication Gaps in Quasi-Institutions: A Case Study of ZESCO Limited (Articles)

Joan Mumba, Jackson Phiri

Open Journal of Business and Management Vol.7 No.4，October 24, 2019

DOI: 10.4236/ojbm.2019.74138 806 Downloads 3,449 Views Citations
Adoption of Internet Banking Services by Corporate Customers for Forex Transactions Based on the TRA Model (Articles)

Lufwendo Lishomwa, Jackson Phiri

Open Journal of Business and Management Vol.8 No.1，January 9, 2020

DOI: 10.4236/ojbm.2020.81020 1,655 Downloads 4,450 Views Citations
This article belongs to the Special Issue on Consumer Behavior, Business and Marketing
The Effects of E-Services on Revenue Collection and Tax Compliance among SMEs in Developing Countries: A Case Study of Zambia (Articles)

Vernon Mukuwa, Jackson Phiri

Open Journal of Social Sciences Vol.8 No.1，January 13, 2020

DOI: 10.4236/jss.2020.81008 2,400 Downloads 8,463 Views Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia (Articles)

Zillah Nkonde, Jackson Phiri

Open Journal of Social Sciences Vol.8 No.2，February 28, 2020

DOI: 10.4236/jss.2020.82023 1,068 Downloads 3,359 Views Citations
The Impact of Integrated Financial Management Information Systems on Procurement Process in Public Sector in Developing Countries—A Case of Zambia (Articles)

Timothy Muwema, Jackson Phiri

Open Journal of Business and Management Vol.8 No.2，March 31, 2020

DOI: 10.4236/ojbm.2020.82062 3,027 Downloads 7,835 Views Citations
Factors Influencing Employee Retention in the Transport and Logistics Industry (Articles)

Yvonne Sishuwa, Jackson Phiri

Open Journal of Social Sciences Vol.8 No.6，June 11, 2020

DOI: 10.4236/jss.2020.86013 2,127 Downloads 12,032 Views Citations
An Assessment of the Challenges of Internal Communication and Its Relationship to Successful Product Implementation in a Commercial Bank (Articles)

Oscar Sakala, Jackson Phiri

Open Journal of Business and Management Vol.8 No.4，July 13, 2020

DOI: 10.4236/ojbm.2020.84098 902 Downloads 3,966 Views Citations
Developing a Records and Information Management Model for Oil Marketing Companies in Zambia Based on the Records Cycle Model (Articles)

Sharon Malake, Jackson Phiri

Open Journal of Business and Management Vol.8 No.4，July 30, 2020

DOI: 10.4236/ojbm.2020.84114 1,520 Downloads 5,443 Views Citations
Increasing the Use of E-Learning Platforms in Tertiary Learning Institutions for Blended Distance Programmes in Zambia (Articles)

Rodgers Himoonga, Jackson Phiri

Open Journal of Social Sciences Vol.8 No.8，August 21, 2020

DOI: 10.4236/jss.2020.88016 785 Downloads 3,910 Views Citations
Factors Hindering the Adoption of E-Marketing among Cable Manufacturers in Zambia, Based on Technology Acceptance Model (TAM) (Articles)

Norbert Mooya, Jackson Phiri

Technology and Investment Vol.12 No.2，March 5, 2021

DOI: 10.4236/ti.2021.122004 1,052 Downloads 3,670 Views Citations
The FinTech Evolution and Its Effect on Traditional Banking in Africa—A Case of Zambia (Articles)

Edward Iluba, Jackson Phiri

Open Journal of Business and Management Vol.9 No.2，March 31, 2021

DOI: 10.4236/ojbm.2021.92043 3,995 Downloads 10,192 Views Citations
This article belongs to the Special Issue on Business Economics
Factors Influencing Social Media in Managing Corporate Reputation for a Christian Organisation in Developing Countries Based on the VT4 Model (Articles)

Dexter Adamson Njuka, Jackson Phiri

Technology and Investment Vol.12 No.2，May 11, 2021

DOI: 10.4236/ti.2021.122005 601 Downloads 3,101 Views Citations
An Analysis of the Impact of Online Banking on Customer Satisfaction in Commercial Banks Based on the TRA Model (A Case Study of Stanbic Bank Lusaka Main Branch) (Articles)

Jones Kampinda Sambaombe, Jackson Phiri

Open Journal of Business and Management Vol.10 No.1，January 20, 2022

DOI: 10.4236/ojbm.2022.101022 732 Downloads 7,315 Views Citations
The Factors Affecting the Adoption of e-PACRA Services through the Government Service Bus (Articles)

Gift Kozo Mwinga, Jackson Phiri

Open Journal of Business and Management Vol.10 No.1，January 27, 2022

DOI: 10.4236/ojbm.2022.101024 246 Downloads 1,316 Views Citations
A Model for Improved Knowledge Management Performance in Higher Education Institutions in Developing Countries: A Case of Zambia (Articles)

Walinase Kaira, Jackson Phiri

Open Journal of Business and Management Vol.10 No.1，January 30, 2022

DOI: 10.4236/ojbm.2022.101030 527 Downloads 2,903 Views Citations
Assessing Adoption Levels of Electronic Billing by Lusaka Water Supply and Sanitation Company (Articles)

Exildah Twaambo, Jackson Phiri

Open Journal of Business and Management Vol.10 No.1，January 30, 2022

DOI: 10.4236/ojbm.2022.101031 340 Downloads 1,685 Views Citations
The Impact of Supply Chain Management Practices on Performance of Small and Medium Enterprises in Developing Countries: A Case of Agro-Dealers in Zambia (Articles)

Mubanga Josephine Chileshe, Jackson Phiri

Open Journal of Business and Management Vol.10 No.2，February 17, 2022

DOI: 10.4236/ojbm.2022.102033 1,110 Downloads 10,711 Views Citations
Assessing Factors Affecting the Adoption of E-Government Services in Developing Countries for Transport Sector, amidst the Covid-19 Pandemic (Articles)

Beauty Undi-Phiri, Jackson Phiri

Communications and Network Vol.14 No.2，April 24, 2022

DOI: 10.4236/cn.2022.142006 560 Downloads 3,130 Views Citations
Effects of Mergers and Acquisitions on the Financial Performance of Commercial Banks in Developing Countries—A Case of Zambia (Articles)

Mwaanga Haakantu, Jackson Phiri

Open Journal of Business and Management Vol.10 No.6，November 11, 2022

DOI: 10.4236/ojbm.2022.106155 646 Downloads 5,873 Views Citations
Adoption of Social Media for SME Growth in the Covid-19 Era: A Case of SMEs in the Clothing industry in Lusaka, Zambia (Articles)

Gladys Kakumbi, Jackson Phiri

Open Journal of Business and Management Vol.10 No.6，November 16, 2022

DOI: 10.4236/ojbm.2022.106159 461 Downloads 3,225 Views Citations

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