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Applying the Service-Profit Chain to Internet Service Businesses
(Articles)
Jin-Woo Kim
,
Michael Richarme
Journal of Service Science and Management
Vol.2 No.2
,June 17, 2009
DOI:
10.4236/jssm.2009.22013
7,033
Downloads
13,871
Views
Citations
Information-Intensive Operations-Based Service Process Classification
(Articles)
Githii Michael Wainaina
Journal of Service Science and Management
Vol.15 No.3
,June 28, 2022
DOI:
10.4236/jssm.2022.153012
204
Downloads
1,149
Views
Citations
Efficiency Evaluation of China’s Medical Service
(Articles)
Zhang An
,
Bao Yong
,
Xia Wen
,
Shuping Wang
iBusiness
Vol.5 No.3B
,November 7, 2013
DOI:
10.4236/ib.2013.53B001
4,175
Downloads
5,879
Views
Citations
Transient Little’s Law for the First and Second Moments of G/M/1/N Queue Measures
(Articles)
Avi Herbon
,
Eugene Khmelnitsky
Journal of Service Science and Management
Vol.3 No.4
,December 28, 2010
DOI:
10.4236/jssm.2010.34058
6,462
Downloads
10,837
Views
Citations
Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations
(Articles)
Nanyama Inyo
,
Wainaina Githii
Journal of Service Science and Management
Vol.15 No.3
,June 30, 2022
DOI:
10.4236/jssm.2022.153014
643
Downloads
4,743
Views
Citations
Insights from Architectural Elements of a Service Transformation Process— A Literature Review
(Articles)
Githii Michael Wainaina
Journal of Service Science and Management
Vol.15 No.3
,June 30, 2022
DOI:
10.4236/jssm.2022.153015
242
Downloads
1,194
Views
Citations
Qualimetric Assessment of the Public Services Efficiency Provision in the Kyrgyz Republic
(Articles)
Aigul Musaeva
,
Salmorbekova Rita
,
Kunduzkhan Karimova
,
Zhypargul Abdullaeva
Open Journal of Political Science
Vol.11 No.1
,January 22, 2021
DOI:
10.4236/ojps.2021.111008
394
Downloads
1,215
Views
Citations
Business Process Reengineering in Government Agencies: Lessons from an Experience in Mexico
(Articles)
Jaime Torres Fragoso
Journal of Service Science and Management
Vol.8 No.3
,June 26, 2015
DOI:
10.4236/jssm.2015.83040
6,413
Downloads
8,949
Views
Citations
Measuring E-Service Quality and Customer Satisfaction with Internet Banking in India
(Articles)
Sindhu Singh
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92023
4,711
Downloads
18,551
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Determinants of Productive Efficiency of Public Service: What Effect of the Interaction of Corruption Control and Average Wage?
(Articles)
Alastaire Sèna Alinsato
,
Calixe Bidossessi Alakonon
Theoretical Economics Letters
Vol.11 No.6
,November 12, 2021
DOI:
10.4236/tel.2021.116067
326
Downloads
1,472
Views
Citations
Securing Consumer Banking Websites Using Machine Learning: A Mathematical and Practical Approach (Working 2024)
(Articles)
Fahad Al-Zahrani
Journal of Computer and Communications
Vol.13 No.3
,March 20, 2025
DOI:
10.4236/jcc.2025.133002
46
Downloads
238
Views
Citations
Application of Random Search Methods in the Determination of Learning Rate for Training Container Dwell Time Data Using Artificial Neural Networks
(Articles)
Justice Awosonviri Akodia
,
Clement K. Dzidonu
,
David King Boison
,
Philip Kisembe
Intelligent Control and Automation
Vol.15 No.4
,September 29, 2024
DOI:
10.4236/ica.2024.154007
103
Downloads
562
Views
Citations
Impact of Data Engineering and Sales and Operations Planning on Supply Chain Efficiency in a FMCG: A Case Study of UAC Foods
(Articles)
Uchenna Ogbonna
,
Akintunde Agbonde
Open Journal of Business and Management
Vol.12 No.6
,November 15, 2024
DOI:
10.4236/ojbm.2024.126211
82
Downloads
465
Views
Citations
Strategic Reason for Employing Workers with Public Service Motivation
(Articles)
Wakana Hatada
,
Tomomichi Mizuno
Open Journal of Political Science
Vol.3 No.4
,October 15, 2013
DOI:
10.4236/ojps.2013.34018
4,049
Downloads
7,699
Views
Citations
Enhancing Sustainability in Forestry Using Material Flow Cost Accounting
(Articles)
Konstantinos G. Papaspyropoulos
,
Dimitrios Karamanolis
,
Christos K. Sokos
,
Periklis K. Birtsas
Open Journal of Forestry
Vol.6 No.5
,August 11, 2016
DOI:
10.4236/ojf.2016.65026
2,331
Downloads
4,376
Views
Citations
This article belongs to the Special Issue on
Forest and Sustainability
The Impact of Water Price on the Financial Sustainability of the Palestinian Water Service Providers
(Articles)
Abdullah Murrar
,
Ibrahim Awad
,
Abdel Fattah Hasan
,
Eyad Yaqob
,
Ihab Barghothi
,
Ahmad Sadaqa
,
Subhi Samhan
,
Abdelrahman Tamimi
Journal of Environmental Protection
Vol.8 No.12
,November 24, 2017
DOI:
10.4236/jep.2017.812092
921
Downloads
2,054
Views
Citations
Sequencing Error Reduction Initiatives in Services
(Articles)
Rhonda L. Hensley
,
Joanne S. Utley
Journal of Service Science and Management
Vol.14 No.6
,December 29, 2021
DOI:
10.4236/jssm.2021.146041
241
Downloads
717
Views
Citations
Assessing the Impact of a Managed Services Model on Organisational Performance in the Zambian Telecommunications Industry
(Articles)
Jeremiah Njobvu
,
Isaac N. Simate
Open Journal of Business and Management
Vol.12 No.3
,May 31, 2024
DOI:
10.4236/ojbm.2024.123107
137
Downloads
518
Views
Citations
A Literature Review on the Impact of Artificial Intelligence on the Future of Banking and How to Achieve a Smooth Transition
(Articles)
John Smit
Open Journal of Business and Management
Vol.12 No.1
,January 30, 2024
DOI:
10.4236/ojbm.2024.121031
537
Downloads
4,543
Views
Citations
Design and Implementation of Enterprise Office Automation System Based on Web Service Framework & Data Mining Techniques
(Articles)
Muhammad Awais Javed
,
Mahfuz Alam
,
Md. Ariful Alam
,
Rakibul Islam
,
Md. Naimul Ahsan
Journal of Data Analysis and Information Processing
Vol.12 No.4
,September 29, 2024
DOI:
10.4236/jdaip.2024.124028
284
Downloads
2,232
Views
Citations
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