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Psychological Capital, Emotional Labor and Counterproductive Work Behavior of Service Employees: The Moderating Role of Leaders’ Emotional Intelligence
(Articles)
Xiaodan Wang
,
Xiaotong Lian
American Journal of Industrial and Business Management
Vol.5 No.6
,June 26, 2015
DOI:
10.4236/ajibm.2015.56039
4,591
Downloads
6,361
Views
Citations
The Influence of Emotional Labor on Turnover Intention of Hotel Employees: Mediating Effect of Emotional Dissonance
(Articles)
Guifang Fu
,
Ronglu Shen
,
Yimei Wei
Open Journal of Business and Management
Vol.8 No.3
,April 21, 2020
DOI:
10.4236/ojbm.2020.83069
1,140
Downloads
2,857
Views
Citations
Emotional Labor between Supervisors and Subordinates: Literature Review and Future Research
(Articles)
Meng Li
,
Linli Liang
Open Journal of Business and Management
Vol.4 No.1
,January 25, 2016
DOI:
10.4236/ojbm.2016.41015
4,045
Downloads
5,598
Views
Citations
Emotional Labor Strategy of Hotel Frontline Employees: The Antecedents and Consequences
(Articles)
Xiaofen Liu
Journal of Service Science and Management
Vol.10 No.5
,October 26, 2017
DOI:
10.4236/jssm.2017.105034
1,724
Downloads
4,439
Views
Citations
Personality Traits, Burnout, and Emotional Labor Correlation among Teachers in Pakistan
(Articles)
Amna Khalil
,
Muhammad Majid Khan
,
Muhammad Ali Raza
,
Bahaudin G. Mujtaba
Journal of Service Science and Management
Vol.10 No.6
,December 11, 2017
DOI:
10.4236/jssm.2017.106038
2,341
Downloads
5,532
Views
Citations
The Effects of Local Residents’ Emotional Labor on Tourists’ Satisfaction—The Mediating Role of Tourism Experience
(Articles)
Yunxia Shi
,
Xinxin Bao
,
Ruonan Hu
,
Chunhao Ma
Journal of Service Science and Management
Vol.12 No.7
,November 20, 2019
DOI:
10.4236/jssm.2019.127053
571
Downloads
1,446
Views
Citations
This article belongs to the Special Issue on
Hospitality Management and Tourism Studies
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization
(Articles)
Yunxia Shi
,
Xinxin Bao
,
Chunhao Ma
,
Wenpei Wei
Journal of Service Science and Management
Vol.13 No.3
,June 10, 2020
DOI:
10.4236/jssm.2020.133033
639
Downloads
2,486
Views
Citations
Emotional Labor as a Mediator between the Relationship of Public Service Motivation and Job Performance of Registered Medical Technologists
(Articles)
Glennie Anne Ordanza Cortez
,
Mica Danielle Sese Averilla
,
Guian Polo Reyes Brotonel
,
Maria Hanna Ava Juanites de Leon
,
Allessandra Mae Ting Lao
,
Karl Louis Caramancion Reyes
,
Amanoden Sharief Sharief
,
Ethan Jerome Ung So
,
Jiovanni Tipay Diaz
Open Access Library Journal
Vol.8 No.11
,November 30, 2021
DOI:
10.4236/oalib.1108066
125
Downloads
1,273
Views
Citations
Division of labor, perceived labor-related stress and well-being among European couples
(Articles)
Emma Hagqvist
,
Katja Gillander Gådin
,
Mikael Nordenmark
Open Journal of Preventive Medicine
Vol.2 No.4
,November 29, 2012
DOI:
10.4236/ojpm.2012.24064
4,415
Downloads
6,824
Views
Citations
Using Labor Market Stocks to Identify Labor Market Flow Nissim Ben David
(Articles)
Ben-David Nissim
Modern Economy
Vol.2 No.2
,May 17, 2011
DOI:
10.4236/me.2011.22021
5,340
Downloads
8,383
Views
Citations
A Study on the Labor Cost of Chinese Listed Companies—Based on the Perspective of Labor Contract Law
(Articles)
Qiong Zhang
Modern Economy
Vol.7 No.2
,February 19, 2016
DOI:
10.4236/me.2016.72018
4,562
Downloads
5,900
Views
Citations
Emotional Intelligence Is Synergy in Intelligence
(Articles)
Mohammed R. Ahmed
Psychology
Vol.6 No.4
,March 19, 2015
DOI:
10.4236/psych.2015.64042
7,609
Downloads
12,505
Views
Citations
An
in Vitro
Evaluation of Pressure Generated by Programmed Intermittent Epidural Bolus (PIEB) or Continuous Epidural Infusion (CEI)
(Articles)
Silvia Stirparo
,
Stefania Fortini
,
Stefania Espa
,
Antonio Cenedese
,
Giorgio Capogna
Open Journal of Anesthesiology
Vol.3 No.4
,June 4, 2013
DOI:
10.4236/ojanes.2013.34049
5,779
Downloads
8,605
Views
Citations
Thromboelastometry during Labor and after Delivery
(Articles)
Gabriele Tola
,
Silvia Sirparo
,
Luca Ruggeri
,
Giorgio Capogna
Open Journal of Anesthesiology
Vol.3 No.4
,June 4, 2013
DOI:
10.4236/ojanes.2013.34050
3,788
Downloads
6,282
Views
Citations
Knowledge of Fathers’ Support during Labor: From Arabic Fathers’ Perspective
(Articles)
Hala A. Bawadi
Health
Vol.7 No.11
,November 18, 2015
DOI:
10.4236/health.2015.711168
3,073
Downloads
4,078
Views
Citations
Association of Squatting Activities of Pregnant Women during the Antenatal Period and Labor Outcomes
(Articles)
Sharada Manoj Aruna Siriwardena
,
Pulukkuttige Ama Madhushani Perera
,
Janakie Karunasingha
Open Journal of Obstetrics and Gynecology
Vol.14 No.2
,February 29, 2024
DOI:
10.4236/ojog.2024.142026
63
Downloads
226
Views
Citations
Kerosene-Induced Panniculitis in Iraqi Patients
(Articles)
Khalifa E. Sharquie
,
Adil A. Noaimi
,
Maha S. Younis
,
Bashar S. Al-Sultani
J. of Cosmetics, Dermatological Sciences and Applications
Vol.4 No.5
,December 2, 2014
DOI:
10.4236/jcdsa.2014.45042
2,535
Downloads
3,362
Views
Citations
Emotionally Competent Behaviors and Nurse Bullying: Is There a Direct Link?
(Articles)
Michelle Doas
Open Journal of Psychiatry
Vol.5 No.1
,January 15, 2015
DOI:
10.4236/ojpsych.2015.51008
5,061
Downloads
6,409
Views
Citations
The Relationship between Cognitive Ability, Emotional Intelligence and Creativity
(Articles)
Adrian Furnham
Psychology
Vol.7 No.2
,February 14, 2016
DOI:
10.4236/psych.2016.72021
7,110
Downloads
13,577
Views
Citations
How to Improve Emotional Intelligence and Social Skills among Adolescents: The Development and Test of a New Microexpressions Training
(Articles)
Pelin Ensari
Journal of Behavioral and Brain Science
Vol.7 No.5
,May 22, 2017
DOI:
10.4236/jbbs.2017.75016
2,667
Downloads
10,872
Views
Citations
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