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The Roles of Gratitude and Guilt on Customer Satisfaction in Perceptions of Service Failure and Recovery
(Articles)
Lishan Su
,
Sekar Raju
,
Russell N. Laczniak
Journal of Service Science and Management
Vol.14 No.1
,February 3, 2021
DOI:
10.4236/jssm.2021.141002
534
Downloads
1,995
Views
Citations
Tourism Distribution System and Information and Communication Technologies (ICT) Development: Comparing Data of 2008 and 2012
(Articles)
Carmen Berné
,
María Gómez-Campillo
,
Víctor Orive
Modern Economy
Vol.6 No.2
,February 3, 2015
DOI:
10.4236/me.2015.62012
4,390
Downloads
6,142
Views
Citations
4TQS: Four Tiers OVER Quality of Sensing with Energy Improvement in Wireless Sensor Network
(Articles)
Luis Orlando Philco Asqui
,
Néstor A. Zamora Cedeño
Int'l J. of Communications, Network and System Sciences
Vol.14 No.7
,July 31, 2021
DOI:
10.4236/ijcns.2021.147007
170
Downloads
703
Views
Citations
Elaboration of an Easy Aqueous Sol-Gel Method for the Synthesis of Micro- and Mesoporous
γ
-Al
2
O
3
Supports
(Articles)
Vincent Claude
,
Hugo Solis Garcia
,
Cédric Wolfs
,
Stéphanie D. Lambert
Advances in Materials Physics and Chemistry
Vol.7 No.7
,July 25, 2017
DOI:
10.4236/ampc.2017.77023
1,657
Downloads
3,657
Views
Citations
Landscapes of Andenes and Sustainable Infrastructure in Andean Cities
(Articles)
Ruiz Lourdes
,
Gavilanes Alejandro
Journal of Building Construction and Planning Research
Vol.7 No.3
,September 26, 2019
DOI:
10.4236/jbcpr.2019.73006
710
Downloads
1,613
Views
Citations
Handling Observations with Low Interrater Agreement Values
(Articles)
Gensheng Liu
,
Mohammad M. Amini
,
Emin Babakus
,
Marla B. Royne Stafford
Journal of Analytical Sciences, Methods and Instrumentation
Vol.1 No.2
,December 16, 2011
DOI:
10.4236/jasmi.2011.12002
3,729
Downloads
8,291
Views
Citations
R&D-Marketing Integration and Performance—Evidence Provided by Agricultural Science and Technology Enterprises
(Articles)
Qiong Yao
,
Meisi Xu
,
Hua Song
,
Wenfang Jiang
,
Yong Zhang
Journal of Service Science and Management
Vol.7 No.1
,February 7, 2014
DOI:
10.4236/jssm.2014.71003
14,675
Downloads
17,590
Views
Citations
An Investigation of Various Government Programs, Trade and Industrial Policies on Growth and Development of Small Scale Industries toward Their Marketing Activities in Nigeria
(Articles)
Mufutau Akanbi Awoniyi
American Journal of Industrial and Business Management
Vol.4 No.12
,December 23, 2014
DOI:
10.4236/ajibm.2014.412084
4,159
Downloads
5,210
Views
Citations
A Review of Brand Valuation Method
(Articles)
Jiangwen Huang
Journal of Service Science and Management
Vol.8 No.1
,February 4, 2015
DOI:
10.4236/jssm.2015.81008
10,433
Downloads
13,162
Views
Citations
The Effect of In-Game Advertising in SNS on Brand Equity
(Articles)
Jianhua Yang
,
Meizhen Zhang
,
Zhiqin Zou
Journal of Service Science and Management
Vol.8 No.1
,February 16, 2015
DOI:
10.4236/jssm.2015.81013
4,700
Downloads
6,440
Views
Citations
Consumers’ Perceived Brand Aspiration and Its Impact on Intention to Pay Price Premium: Moderating Role of Brand Jealousy
(Articles)
S. Sreejesh
Theoretical Economics Letters
Vol.5 No.2
,April 20, 2015
DOI:
10.4236/tel.2015.52033
7,873
Downloads
10,353
Views
Citations
Determinants of IT Innovation Diffusion from Dynamic Perspective—Review and Prospects
(Articles)
Mingwang Lei
Technology and Investment
Vol.7 No.1
,February 18, 2016
DOI:
10.4236/ti.2016.71001
4,810
Downloads
5,992
Views
Citations
Reimaging Ethiopia through Destination Branding
(Articles)
Mulugeta Girma
American Journal of Industrial and Business Management
Vol.6 No.2
,February 29, 2016
DOI:
10.4236/ajibm.2016.62019
3,127
Downloads
5,940
Views
Citations
Political Marketing: Exploring the Nexus between Theory and Practice in Ethiopia (Comparative Study between Ethiopian People’s Revolutionary Democratic Front and Coalition for Unity and Democratic Party)
(Articles)
Mulugeta Girma
Open Journal of Business and Management
Vol.4 No.2
,April 27, 2016
DOI:
10.4236/ojbm.2016.42035
3,288
Downloads
5,694
Views
Citations
Emotional Connect between Brand and Consumer through Sensory Branding
(Articles)
Makarand Upadhyaya
American Journal of Industrial and Business Management
Vol.7 No.4
,April 6, 2017
DOI:
10.4236/ajibm.2017.74025
7,089
Downloads
11,729
Views
Citations
Assessment of Challenges in Export Marketing: The Case of Ethiopian Vegetable and Fruit Commercial Growers
(Articles)
Mohammed Alebachew Sisay
iBusiness
Vol.10 No.1
,March 6, 2018
DOI:
10.4236/ib.2018.101001
2,848
Downloads
6,659
Views
Citations
Service Branding: A Perspective of Value Co-Creation Orientation
(Articles)
Tianze Li
,
Haiying Wei
Journal of Service Science and Management
Vol.11 No.2
,April 28, 2018
DOI:
10.4236/jssm.2018.112018
1,705
Downloads
14,492
Views
Citations
Procedural Justice and Customer Post-Complaint Behaviour in Fast Food Firms in Port Harcourt, Nigeria
(Articles)
Gibson Chituru Ogonu
,
N. Gladson Nwokah
,
Beatrice Chinyere Acee-Eke
American Journal of Industrial and Business Management
Vol.9 No.2
,February 28, 2019
DOI:
10.4236/ajibm.2019.92026
717
Downloads
2,754
Views
Citations
Distributive Justice and Customer Post-Complaint Behaviour of Fast Food Industry in Rivers State, Nigeria
(Articles)
Gibson Chituru Ogonu
,
N. Gladson Nwokah
,
Beatrice Chinyere Acee-Eke
Journal of Service Science and Management
Vol.12 No.3
,March 20, 2019
DOI:
10.4236/jssm.2019.123019
1,209
Downloads
2,602
Views
Citations
Social Economics and Women Entrepreneurship—A Competency Approach
(Articles)
Purna Prabhakar Nandamuri
,
Vijayudu Gnanamkonda
,
Chakravarthi Koundinya
Theoretical Economics Letters
Vol.9 No.5
,May 17, 2019
DOI:
10.4236/tel.2019.95080
908
Downloads
2,099
Views
Citations
This article belongs to the Special Issue on
Social Economics
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